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“Central location at a reasonable price”

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Best Western Hotel Bentleys
Ranked #90 of 154 Hotels in Stockholm
Copenhagen, Denmark
Level Contributor
104 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Central location at a reasonable price”
Reviewed 17 May 2014

Big hotel located in an old building almost at the end of the main pedestrian street. The staff is very attentive and breakfast is good. Rooms are not that big, but nice and clean. An added bonus is the daily one course optional dinner. Its free! So if you are on a tight budget, you can save some money eating at the hotel.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MrManOnTheMoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHotelBentleys, Front Office Manager at Best Western Hotel Bentleys, responded to this review, 4 August 2015
Thank you for your review.
We are glad you enjoyed your stay.

Please come and visit us soon again.

Best Regards
Martina H Carlsson
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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512 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Larnaka City, Cyprus
Level Contributor
131 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 2 May 2014

We stayed at the Hotel Bentley for 6 nights. We enjoyed every minute of it.
The Adv: The hotel is located very central on the road Drottninggatan which is really close to the University buildings and most of the shops and restaurants. It takes you directly to Gamla stan, old town on the other side. Very safe area I must tell. There is also close by a 7/11 supermarket for your late minute shopping. A nice cathedral is also close by, with nice park for your afternoon. The train station where you arrive by Arlanda express is around 15 minutes on foot. The hotel is really nice decorated and with really friendly staff especially a big thank you to Mrs Rebecca for making our stay unforgettable. The hotel also provides a free evening meal to its guest. Free coffee, juices and water are also provided with a nice cinammon cake. Free internet throught the buiding that was also a plus on our stay.

Dis: Our room was facing the breakfast area where there was a lot of noice during morning hours and late in the evening as everyone was sitting in the lounge area which is the only c ommon area. Furthermore our room compared to my country's standard would have been considered as single and not twin room. There was no space for two luggages and for someone to move comfortably. Also the cleaning service was one of the worst I ever experienced, for three days she hadn't clean the sheets and the dirty glasses in the room. We had mentioned this twice but nothing had changed during our stay.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worldvisitor85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHotelBentleys, Front Office Manager at Best Western Hotel Bentleys, responded to this review, 4 August 2015
Thank you for your response.
We are sad to hear you didn’t get the most out of your stay with us.
Please let us get a chance to make it up to you. Feel free to contact me next time visiting Stockholm.

Best Regards
Martina H Carlsson
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
Level Contributor
126 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 28 April 2014

We stayed here for 4 nights in Stockholm. The hotel is located at around 15 minutes walk from the terminal building and central station in Stockholm. You cant ask for a better location than this as it is on the popular shopping street "Drottninggatan". We did all our sightseeing by the HOP On / Hop Off buses stopping at just 5-7 minutes walk from the hotel at its stop No. 3. At just an 15-20 minutes leisurely walk is the Boat cruise Center. There are plenty of restaurants and cafes around the hotel. Our room was nice and large facing the street with a large window with a tea coffee maker as well. The breakfast was good and the best part is that the hotel offers a evening mini meal buffet to all it's guests between 6 to 8 PM. The staff were extremely friendly and nice and helpful. The hotel had free WiFi and also free Internet in the Lobby area

Room Tip: The hotel has rooms with windows on to the street as well as some rooms with widows opening onto the...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sanjay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny U, Receptionschef at Best Western Hotel Bentleys, responded to this review, 24 June 2014
Hi,

Thank you for your feedback on our hotel,

How nice to read that you were satisfied with our service and your stay with us.
I'm glad that you enjoyed your room, our complimentary light evening meal and the location of the hotel.

We hope you will visit us again

Welcome back

Sincerely

Monica Widh
Front Office Manager
BEST WESTERN Hotel Bentleys
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
181 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 20 April 2014 via mobile

The location is wonderful, but once in you're hit by strange fish smell. The reception lady was probably the nicest and friendliest, willing to help and assist. However the rooms are tiny and have no sound proofing, there's no room service...
Cheap and cheerful in an expensive city, but the Grand hotel is only little bit more per night and is a lot better. I would only recommend this hotel to students and low budget travelers.

Stayed April 2014, travelled on business
Helpful?
1 Thank frequentflyer197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHotelBentleys, Front Office Manager at Best Western Hotel Bentleys, responded to this review, 27 July 2015
Thank you for your feed back.

We are sorry to hear that you were not pleased with you stay.

Hopefully you can visit us soon again and let us make it up for the last stay.

Best Regards
Martina H Carlsson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 April 2014

We stayed here for a few days in August/Sept 2013 and we were not disappointed. Apart from a small mix up when we were given our room key and arrived at our room to find housekeeping were still there, we only waited 10 minutes and the maid was most apologetic. The room was spotless and the bed was very comfortable. There's a lovely buffet breakfast each morning and best of all, a delicious complimentary buffet every evening! Brilliant location for all the central Stockholm sites. Hope to visit again sometime.

Room Tip: Request a room on the outside of the building on one of the upper floors.
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Stayed August 2013, travelled as a couple
Helpful?
Thank Jackie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny U, Receptionschef at Best Western Hotel Bentleys, responded to this review, 24 June 2014
Hi,

Thank you for your feedback on your visit at our hotel
I´m glad to hear that you were satisfied with your stay in our hotel and that you liked our complimentary evening meal.

I hope to see you with us again.

Welcome back

Sincerely,
Monica Widh
Front Office Manager
BEST WESTERN Hotel Bentleys
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 March 2014

As far as Scandinavian hotels go, Hotel Bentleys is right on par. Situated in a nice old building, with a covered central courtyard (serving as lobby and breakfast area,) the general ambiance is nice.

The rooms are clean and comfortable, if not a little on the small side. In true Scandinavian fashion the rooms are expensive, but comparing other accommodations and its proximity to the main shopping street it is do-able.

I had originally requested and booked a room with two twin beds. Upon arrival I was told that there were no rooms like this available at the time. I was instead given two separate single rooms. Not ideal, but fine.

Hotel staff had problems with credit/debit machine one night, while we were trying to buy a few beverages. Wasn't able to fix, they eventually comp'd my drinks.

Fine hotel, I would recommend for a brief stay. However, 3 strikes you're out, and this hotel came awfully close for me.

Room Tip: Ask for high level floor, court yard can be loud in the middle of the night with staff setting up fo...
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank canuksgonewild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHotelBentleys, Front Office Manager at Best Western Hotel Bentleys, responded to this review, 27 July 2015
Thank you for your feed back!

We are happy you enjoyed your stay.

We look forward to welcoming you back soon again.

Best Regards
Martina H Carlsson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberystwyth, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 February 2014

I have stayed in many hotels around Europe and this is one of the best in every respect. I stayed in a single room above the covered court yard and it was extremely comfortable. The size was good and the on suite toilet and shower very nice. The whole hotel was very clean and well run. The staff are extremely helpful and friendly. The breakfast is a buffet of delight and to top it all they provide a very nice evening meal, they call a light supper, which I think puts this hotel in a league above most others. I was so delighted with this hotel that I have booked it for my next trip to Stockholm in August 2014.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SteveAber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny U, Front Office Manager at Best Western Hotel Bentleys, responded to this review, 27 April 2014
Hi,

Thank you for your fine words about the hotell and our service.

It's nice to hear that our complimentary light dish of the day is appreciated.

Welcome back in August.

Best regards
Monica Widh Front Office Manager
BEST WESTERN Hotel Bentleys
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Bentleys

Property: Best Western Hotel Bentleys
Address: Drottninggatan 77, Stockholm 111 60, Sweden
Region: Sweden > Stockholm County > Stockholm > Norrmalm
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#57 Luxury Hotel in Stockholm
Price Range (Based on Average Rates): £
Hotel Class:4 star — Best Western Hotel Bentleys 4*
Number of rooms: 119
Official Description (provided by the hotel):
BEST WESTERN Hotel Bentleys is four star hotel located in the city center, in the main shoppingstreet "Drottninggatan" with walking distance to "T-centralen".This building dated back to late 18th century and built in Jugend stile, had during 2010 a total reconstruction of the total inner area, and has now reopened with 119 new rooms, devided in six floors and an inner-courtyard established as lobby, reception and integrated breakfast area.The interior is refurbished with New-Gustavian furnitures in antique-white colors, beautiful stuccos in the ceilings, classic colours on walls such as kingsblue, light apricot and shore.Within walking distance You will reach Norra Latin Conference Center, Sergel Square, Central Station, Hötorget and all other important locations and spots for everyone visiting Stockholm. ... more   less 
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Also Known As:
Bentleys Hotel Stockholm

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