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“Arrogant manager ruined our visit”

Prins Eugens Waldemarsudde
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US$72.13*
and up
Stockholm Pass
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US$24.25*
and up
Royal Canal Tour
Ranked #17 of 316 things to do in Stockholm
Certificate of Excellence
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Attraction details
Owner description: Prince Eugen's Waldemarsudde, originally the home of Prince Eugen, became state-owned after the Prince's death in accordance with his will, and is now among the most-visited art museums in Sweden. In the Mansion the Prince's Private Apartments remain mostly unchanged, while the two upper floors and the Gallery building are used for temporary exhibitions or for exhibiting works by the Prince or from his collections. The estate is set in a beautiful parkland, featuring centuries-old oak trees. Its situation by the inlet to Stockholm harbour presents the visitor with stunning views of the water. Welcome to Sweden's most beautiful art museum!
Reviewed 31 August 2013

While the setting for this museum is indeed very beautiful, we had a serious issue with the elderly woman manager. We had written an email several days earlier asking for clarification on their pet policy, since nothing is mentioned on their website. Not receiving a response, we decided to come anyway and arrived with our small dog in a carrying sack. The staff at Millesgarden had allowed us to bring our dog and we hoped Waldemarsudde would have the same policy. When we arrived the two young cashiers were very apologetic and professional about not responding to our email and clarifying that no pets are allowed inside the museum. Then an older woman manager arrived and with an attitude as if she were the Queen of Romania proceeded to berate us and to mock everything we said. Having zero customer service skills she talked to us as if we were something she had found under her shoe. Her lack of professionalism is what one might expect at a museum in Italy or Greece ... but not in Sweden. Despite being denied entrance to the museum, we did enjoy visiting the beautiful grounds.

1  Thank Mascalzone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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185 - 189 of 533 reviews

Reviewed 27 August 2013

We didn't venture into the museum but we filled a whole afternoon here, first having lunch at the cafe then wondering round the gardens before sitting watching the boating life go by. Beautiful floral displays to see and is a convenient place to get to if you use the tram. Shame that the old trams are no longer in use and have been replaced by modern ones.

Thank scotstjej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2013

We didn't even go into the museum but still liked the place. Take your picnic blanket with you or visit the lovely cafe - either way you'll love the scenery over Södermalm. Must visit some other time again.

Thank Henna_M_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

The temporary exhibitions are quite varied and often have important works. They are displayed in spacious surroundings. The permanent collection is a delight, for it contains many fine paintings by Prins Eugen as well as the paintings he chose to hang in his home. It is lovely to see the paintings where he placed them. The location on the shore is a delight. Not to be missed.

Thank adspharm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2013

Prince Eugene, how was an recognized artist, build this house on the most beatiful spot of Stockholm. It is packed with art and wunderful interiors. His own paintings as well as others.
The Prince loved flowers and the rooms a full of them.
Even the restaurant is good and give you value for money.

Thank Sven L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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