You feel the difference the second you step in - scratch that - BEFORE you even arrive. I had booked a superior room for myself, my husband and my elderly mother. In the lead up to our visit, I was filled with questions on the city, the transportation, places to eat, shopping, etc. The staff was exceptionally helpful, professional and gracious - responding immediately to all my emails with extensive and exhaustive information and sending me an email a few days prior to our arrival date with the weather conditions, the specs of the room and asking if there is anything special that we need prepared before our arrival. We had arranged for a pick up from the airport by the hotel and there it was ready and on time. We arrived very late at night - reaching the hotel a few minutes before midnight. Exhausted and hungry, we were greeted by smiles and a warm welcome. When we askd about dinner, they informed us that the restaurant was about to close but that they would call up to make sure that there is something for us. Sure enough, we had the most delicious hot meal and salad you can think of. The restaurant and the bar of the hotel are possibly the best in the entire city - best taste, service and value for money. We ate there almost daily especially after having tried other places and realizing that our hotel offered the best quality of food, service and ambiance. The room was immaculate, all the amenities you can think of (and ones that would not even cross your mind including a place to plug in the play station if you are travelling with children), CD player, DVD player (with a free CD and DVD collection in the room and others you can order, again for free from quite an extensive library - we tried ordering a movie once and literally less a minute between putting down the phone, there was a knock at the door and the movie delivered). This is the kind of service you got throughout. Again, the night we arrived, we informed them that my mother needed an extra mattress for her bad back. This is a request that we had made at other FIVE star hotels across Europe. They were the ONLY ones who obliged and the first thing the following morning. We did not have to even remind them. They helped with suggesting tours, reserving tours, getting cabs, and helping with just about anything and everything you wanted. Free internet, coffee and biscuits on the business floor 24/7 - the breakfast is one of the best - again a huge variety, constantly replenished and the taste unbeatable. The decor is really funky but that only adds to the beauty and charm of the place. Our room had a nice balcony overlooking a charming small park - the awning was lifted automatically after sunset and down again with sunrise. The neighborhood is just right - you are in a quiet elegant place yet under ten minutes on foot, you are in the old city and just about everywhere else. Honestly, this is one of the best hotels that we have ever stayed in (and we are very heavy travellers in both Europe and the US). Thanks are due to all the staff but especial thanks to Marcus, Anne-Sofie, Sean and Monty. If I ever go back to Stockholm, the unrivaled Rival will be one of the main reasons. Would I recommend it to others? I already have - my company is planning to send a group of doctors to attend a conference in Stockholm and I have already directed them towards the Rival. They deserve it.
- Official Description (provided by the hotel):
- Hotel Rival is Stockholm's first boutique hotel, located on Sodermalms heights in classic premises in Stockholm. The Rival is a small, modern, individual hotel with unique top-level service. The 99 rooms have high technical standards with an unique interior decorations as well as Internet access. The seventh floor, with its magnificent view, is reserved for suites. The classic cinema Rival has been meticulously renovated and equipped with the latest in multi-media technology. The movie theatre will accommodate 700 conference guests, and the premises are well suited for events and meetings. There are 5 more conference rooms and a generous foyer outside the theatre for exhibits and mingling. The cocktail bar (original art deco), the bar, the bistro and the cafe will serve both hotel guests and local inhabitants. ... more less
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- Also Known As:
- Rival Hotel Stockholm