A really great trip to Stockholm which had one negative component. The food at the Melody hotel. I was served with a Sirloin steak that was 85% fat and had so much salt in the entire meal I thought it may have been a preparation mistake. However, when drawing this to the waiters attention I got a very hostile response and a lecture on what an Entrecôte (I had selected Sirloin from the limited menu) steak looks like. When the restaurant manager arrived the waiter was still shouting from the other side of the room. No gesture of apology was offered and no reduction in the rather heavy price for an uneaten meal. I was offered another meal, but by then it was too late to trust the kitchen, if you know what I mean.
The hotel itself is excellent, with nice sized rooms and good, basic furnishing. The staff, in general, are friendly and helpful. I am not sure I agree with staff eating and drinking in the public area, which is rather too frequent. I got the impression these are young people who have not been trained in customer focus. The hotel manager looked like he slept in his clothes and chose to ignore my wife and I. Well, why not, we were only customers.
- Official Description (provided by the hotel):
- Welcome to BW Premier Collection Pop House Hotel, open since May 2013! The hotel is located in the same building as ABBA -The Museum and the Swedish Music Hall of Fame on Djurgarden, Stockholm's centrally located recreational island. All rooms are equipped with air conditioning, mini-bar, flat-screen television and a laptop safe as well as free Wi-Fi access. Staying guests have free access to the hotels gym and the restaurant onsite offers an international cuisine and American wines. Central Stockholm is a five minute tram ride away and the tram-stop is just outside the hotel. Ferry boats with service to Old Town and central Stockholm departs a few minutes' walk from the hotel. At Djurgarden, guests will also find that Skansen Open-Air Museum, the Vasa Museum and the Nordic Museum are all available in just a five minute walk from the hotel. ... more less
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