My wife and i stayed on the Club Floor of the Sheraton in Stockholm last month for 3 days. Although we try to say on club floors when we travel, we have not stayed at a Sheraton Hotel before. It must be said that if this is indicative of Sheraton Club floors, it is inferior to the Ritz Carlton and Shangri-La club floors where we usually stay. The club floor lounge was very small and the food and wine servings were vastly inferior to other club floors both in terms of choice of food /wine and the hours when it was available.
However, what was of most interest to us was the fact that as a result of booking our stay through Expedia, we were consigned to a view of the inner courtyard rather than a view of the city. When we said we'd like a room with a view of the city we were told this would cost extra (none of which was relayed to us by Expedia when we booked our holiday several weeks before).
Obviously people who book through Expedia are second class citizens. Does Expedia know this is happening? if it does not, it needs to sort out the position with the hotel and if it does know it needs to tell its clients that they will receive an inferior room when they book through Expedia. Many guests may then prefer to deal directly with the hotel in order to get a better room.
- Official Description (provided by the hotel):
- Connecting you to the Heart of Stockholm! Located right in the city center, only minutes away from the picturesque Old Town and the airport rail link, the Sheraton Stockholm Hotel is the ideal place to stay for anyone wishing to connect to the Swedish capital. The 465 rooms are among the most spacious in town, and each one has the renowned Sheraton Sweet Sleeper Bed, for a perfect night’s sleep. Many of the rooms offer breathtaking views of Lake Mälaren, Old Town or the City Hall. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, LateRooms, TripOnline SA, Hotels.com, Ebookers, HotelsClick, Evoline ltd, HotelQuickly, Cancelon and 5viajes2012 S.L. so you can book your Sheraton Stockholm Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Stockholm
- Stockholm Sheraton