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“Great location, friendly service”

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Sheraton Stockholm Hotel
Ranked #24 of 154 Hotels in Stockholm
Certificate of Excellence
GreenLeadersSilver level
London
Level 5 Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Great location, friendly service”
Reviewed 4 November 2013

The stay was very nice, and we got what we paid for. We had a room with a fantastic view of the waterfront and the old town. Breakfast was included which catered for every possible need, and nothing was too much trouble for the breakfast staff. We had a bottle of cava on arrival which was included in our deal, a nice touch. The best thing about the hotel is the location, right in the middle of the city in ease of getting around to the sights and train station.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank lance f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, 6 November 2013
Dear lance f,

Thank you for your time here on TripAdvisor. It sounds like you had a perfect getaway.
There is nothing better than to start a journey in a relaxing way, and with a nice glass of Cava. I wish I could have been there to enjoy it with you.

At times we offer some really nice packages with special treats, and I am glad you had the opportunity to book one of these.

Warm welcome back!

Warm regards,
General Manager
igor.buercher@sheraton.com
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English first
Fegen, Sweden
Level 4 Contributor
8 reviews
Reviewed 4 November 2013

I and my daughter spent 3 nights at this first class hotel. Very friendly staff, a big twin bed room with 2 very comfortable queen size beds and an excellent breakfast buffet. Also the location close to the central station and the tube and the whole city centre at walking distance.

  • Stayed October 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Bernt1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, 6 November 2013
Dear Bernt1948,

Thank you so much for your excellent review! I am so glad you and your daughter took the decision to stay with us for three nights.

There are many things to see and do here in Stockholm, and when it is time for a new visit, just send me a note in advance. I will make sure we arrange everything just as nicely as during your October visit.

All the best and warmest regards,
General Manager
igor.buercher@sheraton.com
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Raleigh, North Carolina
Level 5 Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 November 2013

My husband was on a business trip, and I accompanied him. Our room had a king sized bed, something that is unusual in Europe, and a gorgeous view of the water and Gamla Stans (Old Town). The location was perfect. While he was working, I could walk anywhere I wanted to go--Gamla Stans, the Vasa museum (a 30 minute walk along the beautiful waterfront), and City Hall, where the Nobel prize banquet is held, was a five minute walk away. There were so many shops, museums, and restaurants within a 5-10 minute walk. The train station and T-bana were a 5 minute walk away. So convenient!!! I also loved having the coffee/tea pot in the room.

Room Tip: It does help to be a SPG member. Sign up is free, and I think that members get the nicer rooms.
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  • Stayed October 2013, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank dunedinkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, 4 November 2013
Dear dunedinkid,

How nice and considerate of you to make sure to share your thoughts here on Tripadvisor.
I am glad that you were able to take advantage of some of the things that Stockholm has to offer. It is such a beautiful city, and with all the water surrounding the main parts of the city center it is excellent for enjoying the beauty from the water side.

There is always something to see, something to do and should you have any plans to return, or of there is anything the team and I can do for you, please do not hesitate to let me know.

Our warmest regards also to your husband.

All the best and warm regards,
General Manager
igor.buercher@sheraton.com

PS. thank you for recommending our loyalty program. I believe it is one of the most generous programs there is on the market, well worth trying out.
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Houston, Texas
Level 4 Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 November 2013

Sheraton Stockholm has a great location - near the train central station, across the Gamla Stan (Old Town), near the starting points of the bus and boat tours and most of all you can walk around to the shopping centers. There are nearby fast food available, upscale restaurants and the relaxed bistro settings. The staff were all excellent, helpful and accommodating. The room was large, clean and well-maintained. The heat and air-conditioner settings were hard to adjust to a comfortable mid - setting. There a LYNC for wifi available only at the lobby; otherwise access to wifi is extra cost.

Room Tip: Take advantage of the SPG reward program and upgrade to a club level room where you can enjoy more a...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cynthiamay2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, 4 November 2013
Dear Cynthiamay2,

Thank you for taking the time to comment on your fantastic experience here at the Sheraton Stockholm Hotel. It is very thoughtful of you - happy guests are what keeps us going and it is a joy to take part of your lovely feedback

Business or pleasure, no matter what the next occasion is for we will make sure you are well taken care of. I have shared your comments with everyone within the team and we cannot wait to see you back.

All the best and warm regards,
General Manager
igor.buercher@sheraton.com
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Los Angeles
Level 6 Contributor
112 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 31 October 2013

This really is one of the nicest Sheraton Hotels I have stayed at, very clean, efficient and excellent staff. It is basically within walking distance of everywhere you want to go including the train station and old town.

  • Stayed March 2013, travelled with family
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Helpful?
Thank BrainDoc90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, 4 November 2013
Dear BrainDoc90,

It makes me and my team so happy to take part of your warming thoughts here on TripAdvisor. It is just perfect, and that is what we always strive towards: perfection. Our team members are very pleased to hear that you found us all to be efficient and excellent.

I hope you will come back to us one day so we once again can, together with you, create the same perfect experience.

All the best and warm regards,

General Manager
igor.buercher@sheraton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gothenburg, Sweden
Level 5 Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 31 October 2013

I was impressed by the experience, very good location, service and facilities!
We travelled with a small baby and were given a TWIN room though, beds could not be put together! this is what prevents me from giving them a 5 star rating, i think its important to keep families with babies/small children comfortable....

Other than that, the breakfast was AMAZING and the staff was super friendly. I recommend them!

Room Tip: There was some festival in the conference room and we were in the 2nd floor and could hear the music...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Delfinita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, 4 November 2013
Dear Delfinita,

Thank you for your nice feedback here on Tripadvisor and for mentioning that you were impressed by the experience.

When you make a booking at our hotel there are several room types with different types of bedding to choose from. The rooms with king size beds are the most popular ones, and are quickly sold out. I hope you were properly informed of the options before you made the booking. Next time you are coming our way, please let us know and we will make sure to offer you a room with big bed, so the whole family feels at home away from home.

Warm welcome back.

Warm regards,
General Manager
igor.buercher@sheraton.com
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Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 October 2013

this was (i think) my 6th or 7th stay at the hotel and in keeping in line with tradition, I got a room on the 6th floor (SPG member floor). Rooms were great, but maybe a bit warm for the unusually warm winter period. breakfast was immaculate and the chef does a great cheese omlette. Gym was great as well.
My company also used the conference facilities and it was up to the mark for such a centrally located hotel. overall, a great business hotel with easy links to the city centre.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eustyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, 1 November 2013
Dear Eustyboy,

Thank you for your time here on Tripadvisor. It is really nice to hear that you stay with us during your Stockholm visits, and that we created a great up to the mark experience during the conference booked by your company.

This autumn have been warmer than normal and we have noted the comment you have made about the temperature in the room - thank for mentioning this. To stay here at the Sheraton Stockholm Hotel is not just spending a night somewhere, it is about genuine care and making you feel at home away from home.

Until we see you again, please let us know if there is anything I can do for you.

Warm regards,
General Manager
igor.buercher@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Stockholm Hotel

Property: Sheraton Stockholm Hotel
Address: Tegelbacken 6, Stockholm 111 52, Sweden
Phone Number:
Region: Sweden > Stockholm County > Stockholm > Norrmalm
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Stockholm
#4 Spa Hotel in Stockholm
#12 Business Hotel in Stockholm
#13 Family Hotel in Stockholm
#17 Romantic Hotel in Stockholm
#21 Luxury Hotel in Stockholm
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sheraton Stockholm Hotel 5*
Number of rooms: 465
Official Description (provided by the hotel):
Connecting you to the Heart of Stockholm! Located right in the city center, only minutes away from the picturesque Old Town and the airport rail link, the Sheraton Stockholm Hotel is the ideal place to stay for anyone wishing to connect to the Swedish capital. The 465 rooms are among the most spacious in town, and each one has the renowned Sheraton Sweet Sleeper Bed, for a perfect night’s sleep. Many of the rooms offer breathtaking views of Lake Mälaren, Old Town or the City Hall. ... more   less 
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Also Known As:
Sheraton Stockholm
Stockholm Sheraton

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