Stayed here in August with my wife and 10-year-old daughter.
We opted for a club level room, which wasn't too much more expensive, for the nightly reception/happy hour in the club lounge. This ended up being well worth it. They advertise "no children" in the lounge, however, when we asked about our 10-year-old daughter they happily said she could be in the lounge with us (they probably don't want babies or very young or rambunctious children in the lounge). This ended up being a life-saver for us and saved us a ton of money as well. As is life with young children, you never know for sure when they are going to be hungry, the lounge was always stocked with free snacks and pastries throughout the day, so if you need a quick bite you can always stop in. The night time happy hour from 5:30-7:30 was terrific. Several types of free beer and liquor for mixed drinks - very nice after a long day of sightseeing. Also, if you don't feel like going out for dinner, the snacks provided will be more than enough to fill you up - good variety each night, and each night's offerings were different. We were there 4 night and each night's offering was different. A typical night would include Swedish meatballs, chicken strips, pasta, fruit, breads, deserts and so on. Breakfast was also great, mostly what you would typically expect, bacon, sausage, toast, cereals, pancakes, etc. It's best to get to breakfast early if you can, as it can get quite full later on.
The room was very spacious by European standards, which was nice for our family of three, and it was very clean and updated; however, what we did not like about our room was the view (our room faced inward with no view whatsoever) and the fact that it was at the opposite end of the elevators, which added a lot of extra walking. I guess I naturally assumed that since we were paying for an upgraded room on the club level, that we would have a view - not the case. So if a view is important to you, make sure the room you reserve has one. Also, it might not seem like much, but having a room completely on the opposite side of the hotel from the elevator is somewhat a pain. Also, the ice machine is located by elevator, so if you want ice you have a long walk if you are on the opposite side of the building.
The location is really great - very short walk to Gamla Stan and all of its sights. Also very close to the shopping center and restaurants.
All of the hotel employees we encountered spoke very good English and were courteous.
Taxis are very easy to get. We had a 7:30AM flight and needed a 5AM cab ride and had no trouble getting a taxi that early in the morning.
I would have given 5-stars if not for the disappointing view and room location. When I asked to change rooms, even if it required an upgrade charge, I was told they were completely booked and nothing could be done. There was nothing in the room description when I booked our room that said it was an inward facing room. Also, there isn't much charm to the hotel - which, depending on your taste, may or may not be to your liking.
- Official Description (provided by the hotel):
- Connecting you to the Heart of Stockholm! Located right in the city center, only minutes away from the picturesque Old Town and the airport rail link, the Sheraton Stockholm Hotel is the ideal place to stay for anyone wishing to connect to the Swedish capital. The 465 rooms are among the most spacious in town, and each one has the renowned Sheraton Sweet Sleeper Bed, for a perfect night’s sleep. Many of the rooms offer breathtaking views of Lake Mälaren, Old Town or the City Hall. ... more less
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- Also Known As:
- Sheraton Stockholm
- Stockholm Sheraton