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aomeroglu
Istanbul, Türkiye

Best choice at the heart of Stockholm

5.0 of 5 bubblesReviewed 6 Sept 2016
If you are going to Stockholm as a tourist this hotel is one the best choice in Stockholm.

You can find hotel very easily if you came with Arlanda Express to the city. Hotel is located between central train station and Gamla Stan so we can walk nearly all touristic attractions from hotel easily because of it's location.

I think rooms are large enough to spend time in room and also in a very good condition. Beds are very comfortable and sound isolation is very successful. Rooms are very clean as expected from this brand. Minibar & complementary drinks are enough. Staff are very helpful and they are very professional.

I think that breakfast is expensive if you compare it to other hotels or cafes in Stockholm. So we did not have breakfast in hotel. There is a small local cafe in the lobby so you can coffee and food from there.
Date of stay: August 2016
Trip type: Travelled as a couple
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (4,401)
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All reviews the club lounge old town gamla stan central station great location city hall arlanda express across the bridge walking distance royal palace an upgrade shopping area junior suite mini bar breakfast buffet vasa museum starwood
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Reviewed 5 September 2016

We arrived at the Sheraton Stockholm at 10 AM after a terrible travel ordeal. We were caught up in the JFK panic and our flight was delayed and my spouse had her hand injured. We were exhausted. We were able to check into our room right away and get some much needed sleep. The staff was very caring and empathetic concerning my spouse's injury. They let us know where to find the nearest apotek (pharmacy).

Breakfast buffet was great as was the hotel restaurant. Location is ideal. You can walk to the Glama Stan, boat tours and great shopping and restaurants. Also, you can take the Arlanda express train from the airport to central station which is very close to the hotel (you can see the hotel from one of the exits of the station).

I highly recommend this hotel. A+++++

Date of stay: August 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Richard H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SheratonStockholm, General Manager at Sheraton Stockholm Hotel, responded to this reviewResponded 7 September 2016

Dear Richard H,

Thank you for taking the time to post your energizing review here on TripAdvisor. Thank you for your nice words about our hotel.

Our convenient location in the city center makes it easy to reach most parts of the city. The Old Town is very popular, and probably one of Stockholm´s most visited attractions.

Hurting yourself is never fun, especially when you are out traveling. I do hope your spouse is doing better now and that the hand is healing. All the best to her from us! I am so glad we could be of assistance and that our care and love helped the situation a bit.

I believe that your great post speaks for itself. It was a delight having you here with us and a delight for me and the team to wishing you welcome back.

Your sincerely,
Lars van der Most
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2016

The Sheraton is conveniently situated in the centre of Stockholm. Although the road outside the hotel is busy, it did not affect our stay.
The rooms are well appointed ( shower and bath, tea and coffee making facilities etc) and the bed was very comfortable.
The breakfast buffet ( hot and cold dishes, fruit and pastries) was very good and items were replenished regularly. We followed the advice displayed in the foyer and avoided having breakfast at peak times. Service was very good.

Date of stay: August 2016
Thank Sils55
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 September 2016 via mobile

We had a lovely stay in this lovely city. We had such comfy beds and slept for 14 hours! (Though we were rather ready for a rest) The hotel is in a very good location near the old town, coffee shops and restaurants. Very clean, practical and comfy as a base for our explorations. The wifi has good connection but only one person could be on at a time in the room but wifi for everyone in the lobby. The restaurant was very tasty however a little on the pricey side. The TV had plenty of English channels. We flew into an outer airport then got a coach into Stockholm- the stop was close to the hotel. We had a great time here and a great time in the city

Date of stay: October 2015
Trip type: Travelled with family
Thank thetravelingmango
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SheratonStockholm, General Manager at Sheraton Stockholm Hotel, responded to this reviewResponded 7 September 2016

Dear travell_gurll,

Thank for taking the time to put your comments here on Tripadvisor. We like feedback and I am glad to hear that you choose to stay with us.

Our team is doing an amazing job and I hope you will return to us here at the Sheraton Stockholm Hotel where we are ready to welcoming you back. See you soon.

Your sincerely,
Lars van der Most
General Manager

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Reviewed 3 September 2016

We stayed at this hotel for 5 nights for vaccation. The staff was very friendly and helpful. Our ventilation system didn't work quite well, after our complaint it had been repairedthe next morning.
It is nice to stay in the restaurant and the bar, very relxing places. The hotel is within short walking distance to the shopping mile, Gamla stan and the museums.

Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Wolfgang O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 September 2016

This a centrally located hotel with good views of the river and close to the large train station. We got a taxi from the airport, and there was a porter waiting outside the door when the taxi pulled up. My husband is an SPG Plat member so we were upgraded to a corner suite. It was a very large room, with a lounge, two arm chairs, a table and 4 chairs plus a king size bed. Nespresso Coffee maker. The bathroom was small compared to the size of the bedroom, with the shower over the bath. We had a good view of the river, but traffic noise was not an issue. Breakfast was included daily in the lounge or the restaurant on the ground floor. The restaurant was very busy. It was easy to get around and we did the Hop On Hop Off bus, plus we walked miles ! Staff friendly and helpful. We would stay here again.

Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank rojaan1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SheratonStockholm, General Manager at Sheraton Stockholm Hotel, responded to this reviewResponded 7 September 2016

Dear rojaan1,

Thank you for taking the time to give your great feedback and praise to the Sheraton Stockholm Hotel. It is nice to hear that you had a good time and that you and your husband enjoyed the SPG Platinum benefits, including the suite upgrade. We are always striving towards adding something a little extra to your stay.
It is important that our guests feel comfortable and at home at all times, and your comments have been shared with my colleagues.

Should you ever plan a new trip to Stockholm and us, please let us know if there is anything special we can do for you.


Yours Sincerely,
Lars van der Most
General Manager

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