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“Scandinavian efficiency” 4 of 5 bubbles
Review of Sheraton Stockholm Hotel

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Sheraton Stockholm Hotel
Ranked #20 of 158 Hotels in Stockholm
Certificate of Excellence
GreenLeadersSilver level
Bangkok, Thailand
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Scandinavian efficiency”
4 of 5 bubbles Reviewed 6 March 2011

Upon my very late arrival the front desk staff had my booking ready and no delays or wait during the friendly check in, in fact probably one of the fastest checkin I ever had. I was upgraded to club floor in a very nice room with a beautiful view and with Internet access.

The room was a good size with and the bed very comfortable. I would have wished one king size cover instead of two smaller ones on the king size bed. I would also have wished less steps on the remote to put on the news on the very interactive TV. The large bathroom shower reminded me of the style of "heavenly" from Westin.

Since the room was on the same floor as the club lounge it was very convenient in the morning for breakfast. Although i was told during checkin that i could choose to take breakfast either in the lounge or in the main hall I preferred in the lounge as it had a calming feel to it, something I appreciate in the morning. For breakfast they served all essentials and nothing was missing. The hostess was very pleasant too.

  • Stayed November 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Wmuncher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Minneapolis, Minnesota
Level Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 27 February 2011

Overall the Sheraton Stockholm is a fantastic hotel. It is located right next to the train station, and 5 minutes from the Arlanda Express airport train. Across the bridge is Gamla Stan, the historic center of Stockholm. The hotel itself is very nice for a larger property. The desk staff in particular is very friendly and accommodating. The rooms are comfortable albeit not huge, but they are put together nicely and appear to have been recently renovated (or simply kept up well). The restaurant serves some tasty meals, and the adjacent bar is convenient - but pricey (not unusual for a hotel, but $80 for two beers and two sandwiches is a little high in my opinion).

  • Stayed February 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Supermensch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulPeters, General Manager at Sheraton Stockholm Hotel, responded to this review, 4 March 2011
Dear Guest,

I am pleased to learn that you enjoyed your stay in Stockholm and here at the Sheraton Stockholm Hotel.

We take great pride in offering our guests the best possible service and it makes me so proud to read your feedback; fantastic hotel, nice property and friendly staff. This is really all we strive towards and as a General Manager at this wonderful hotel I can not ask for more.

I hope that this visit will be followed by many more and we look forward to seeing you in a not too distant future.

Warm regards,

Paul Peters
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed 22 February 2011

For a short citybreak to Stockholm, I really liked this hotel. We had a standard (classic) room with 2 queen beds. The room was super large, enough space (see picture)! The beds are soft, the rooms look very nice. Staff at the reception or at the door is very kind, helpfull, etc.

Top location, only 5 minutes walk to the Arlanda Express, 1 street away from the largest shopping street, 3 minutes walk from Gamla Stan.

Would stay here again.

  • Stayed February 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank calijn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulPeters, General Manager at Sheraton Stockholm Hotel, responded to this review, 4 March 2011
Dear Guest,

Thank you for letting us know how your stay here with us at the Sheraton Stockholm Hotel was. I am very grateful for your rating and glad to hear that you had a good city break, although it was short. Also, thank you for posting a photo of the room along with your review.

I wish you warm welcome back to continuing exploring this fantastic city of Stockholm. Should you have any plans to return - please feel free to contact me directly, and I will make sure that you are well taken care of once again!

Warm regards,

Paul Peters
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver Island, Canada
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 16 February 2011

Good location, nicely appointed hotel. Expensive, and the good breakfast is yet another charge, but it has nice rooms, a good lobby, a top location (can walk to a lot of the interesting sites, although perhaps not in winter), and good staff. I had one problem on check in, but otherwise it was smooth - I'd stay here again.

  • Stayed February 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Volenti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulPeters, General Manager at Sheraton Stockholm Hotel, responded to this review, 4 March 2011
Dear Guest,

Thank you for your time and open feedback on your stay with us here at the Sheraton Stockholm Hotel in February. It is good to hear that you had a good time and appreciate the central location that our hotel has and that you will stay with us again.

We find that many of our guests prefer to book the room excluding breakfast, so therefore we offer rates where our guests can chose to their preference. Regarding the check in that you mention - please feel free to contact me and let me know of your experience and what happened.

The winter is slowly turning into spring and although we have many foreign visitors all year around the season for tourist traveling is now booming. We look forward to welcoming you all to our wonderful hotel.

Warm regards,

Paul Peters
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Donegal
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 February 2011

My boyfriend and I stayed at this hotel for two nights and it was very nice indeed. Arrived to the hotel and greated by a very nice receptionist, who upgraded our room when she found out it was our first trip to Stockholm. This certainly made the trip enjoyable from the start. The staff throughout the hotel were very helpful and welcoming. The rooms were very nice, couldnt find any fault. Location was perfect, in walking distance to everything, shops, train station (is around the corner), restaurants and all the sights.

  • Stayed February 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LouDL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulPeters, General Manager at Sheraton Stockholm Hotel, responded to this review, 4 March 2011
Dear Guest,

How nice to hear that we contributed to making your first impression of Stockholm and us, the Sheraton Stockholm Hotel enjoyable.
We encourage our guests to let us be part of celebrations and anniversaries and we embrace every opportunity to creating something extra. We want everyone to feel comfortable and happy with the choice to stay with us.

Glad you took the time to give feedback and warm welcome back!

Warmly,

Paul Peters
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 14 February 2011

Pros:
- Great view from room
- Pleasant bar
- Short distance to train station (arlanda express)
- Short distance to Gamla Stan
- Decent sized rooms
- Friendly reception staff

Cons:
- Room was not clean upon arrival
- Very little amenities (no hair dryer, iron and ironing board)
- Very small bath room - no bathtub, only shower
- Not the greatest overall location - Diplomat, Radisson Strand, Berns have much nicer locations that are closer to the city centre with more attractive environs (surrounding area seemed a big dodgy)
- Breakfast was a big disappointment; not very professional staff, chaotic service and somewhat incomplete servings. Very different from other Sheraton experiences.

Overall somewhat of a disappointment, will try another hotel (berns, strand or diplomat) next time around. Probably better for a business trip than for leisure.

  • Stayed February 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Metropol85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yarm, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 13 February 2011

Stayed in the Sheraton for 3 nights and it was great. The room was lovely, I would recommend going for the Superior room, the view is worth it. We didn't eat there but had drinks one night and the atmosphere and service was great.

  • Stayed February 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SJCCleveland_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Stockholm Hotel

Property: Sheraton Stockholm Hotel
Address: Tegelbacken 6, Stockholm 111 52, Sweden
Phone Number:
Region: Sweden > Stockholm County > Stockholm > Norrmalm
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Stockholm
#4 Spa Hotel in Stockholm
#12 Business Hotel in Stockholm
#13 Family Hotel in Stockholm
#17 Luxury Hotel in Stockholm
#17 Romantic Hotel in Stockholm
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sheraton Stockholm Hotel 5*
Number of rooms: 465
Official Description (provided by the hotel):
Connecting you to the Heart of Stockholm! Located right in the city center, only minutes away from the picturesque Old Town and the airport rail link, the Sheraton Stockholm Hotel is the ideal place to stay for anyone wishing to connect to the Swedish capital. The 465 rooms are among the most spacious in town, and each one has the renowned Sheraton Sweet Sleeper Bed, for a perfect night’s sleep. Many of the rooms offer breathtaking views of Lake Mälaren, Old Town or the City Hall. ... more   less 
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Also Known As:
Sheraton Stockholm
Stockholm Sheraton

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