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“Lovely and very new hotel”
Review of Scandic No. 53

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Scandic No. 53
Ranked #51 of 154 Hotels in Stockholm
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Lovely and very new hotel”
Reviewed 7 May 2014 via mobile

I have never stayed in a brand new hotel, but this one apparently only opened 3 days before I arrived. Rooms are small, but perfectly functional for a couple. They have rooms with and without windows, which are great if you arrive late and just want to sleep! Internet is fast and free and seems to work everywhere. Food is very good and not that expensive (for Stockholm) Breakfast is novel (pick any four items), but very tasty. Staff are really good, very attentive and look after you well. Will definitely stay here again when I come back to Stockholm, which will be soon!

Stayed May 2014, travelled on business
Helpful?
1 Thank Sean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTLKungsgatan, Hotelldirektör at Scandic No. 53, responded to this review, 8 May 2014
Hi Sean W,

We are very glad that you enjoyed your stay with us at HTL.

You seemed to really appreciate our concept with Great location, great quality and great price which makes us very happy!

We are looking forward to seeing soon again at HTL.

The team at HTL
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1,416 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Stockholm, Sweden
1 review
Reviewed 7 May 2014

I have stayed at the brand new HTL Kungsgatan that opened last friday. Thank you HTL for such a nice Product. Comfy rooms (some guests will say that they are too small, but WHO sits in the room when you have a perfect lobbylounge?), delightful food (yummy) and the best drink in the bar (Passionfruit with Cava). I will definitly come back and enjoy more food and drinks in your lounge . Now me and my friends are just waiting for warmer summerdays to explore the Backyard.
Keep up the good work! I can see already that more guests that have written here are happy about your Product.

With love!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnaGabriella84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTLKungsgatan, Hotelldirektör at Scandic No. 53, responded to this review, 8 May 2014
Hi AnnaGabriella84,

Thank you for the very nice review!

We are so happy you enjoyed both the hotel and lounge.

We hope to see you soon at our outdoor patio where we will serve cooling frozen drinks.

With love,
the team at HTL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
1 review
Reviewed 6 May 2014

This hotel strangely didn't accept CASH! I hate that they only accept the payment using credit card and don't accept CASH!!!! But which hotel in this world don't accept cash??? Ridiculous!
They don't have place for reception. I think reception counter is most important think in hotel! Room is very small! Just like a box! The room just fix for one queen bed. No plug for hair drier in the toilet. Breakfast is no varieties at all! Ready made sandwich, yoghurt and croissant. That's all! They closed the front door when I came back from party around 4am! I press the button at door few times. No answer. I have to call the phone to ask them to open the door. Staff is not friendly at all. The cleaning staff knocked my door few times, but I opened, they said "sorry wrong room"! This hotel is completely disorganized! Very poor hotel for such amount that I paid! A lot more complain but I really not recommend this hotel to others. They just want to make it "super cool" hotel but it failed! I wish the manager of this hotel read this! -_-

Room Tip: I really not recommend this hotel to those want to visit Stockholm.
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Schakir_Shamkirez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTLKungsgatan, Hotelldirektör at Scandic No. 53, responded to this review, 7 May 2014
Dear Schakir Shamkirez,

First of all, thank you for valuable feedback about HTL.
I am very sorry that your stay with us did not live up to your expectations.
We need to be a lot more clear in the communication about HTL and the concept, so you and other guests know what to expect. On www.htlhotels.com the hotel, the rooms, breakfast and much more is described in detail, both in words and images. We will now see how we can improve the provided information.

HTL is a new hotel concept and offers city center location, high quality in all details at an affordable price. This can be achieved by small but smart rooms, and digital solutions for booking, payment and check in. And you are right, HTL is a very untraditional hotel concept. The space for a reception desk is at HTL instead allocated to guest space, to socialize, work, eat and drink. Our hosts are always available for assistance and help.
I do apologize for the disturbance by cleaning staff you experienced in your room. We have taken action to avoid that in the future.

The day of your stay was the third since our opening, and we still need to improve aspects of our operation.
Thank you again for giving us the opportunity to do better for you and all of our guests!

The HTL Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 May 2014

The location could not be better, the rooms are small but comfortable and functional (we knew in advance the rooms are small so that was not a surprise). Everything was brand new and therefore spotlessly clean, the staff was very nice and attentive. The breakfast food was fresh and tasty, the only minus was that most of the time something was finished (glasses, spoons, croissants, yoghurt...) and often there was a long queue to the coffee machine. Also the tables were messy, no one was cleaning up after the guests left their tables so there were trays full of trash, empty cups etc. But, this was their opening weekend so I am sure they will soon learn how to deal with these little things. For the rather low price (reduced rate on the opening weekend) we paid I think we found a gem! The normal price is still a lot less than in other hotels in the same area so this is definitely the one to go for if you do not mind a small room (about 12-13 square meters). Wifi was working well in the 2nd floor room the first day but the second day it went really really bad in the room (basically non existent) - according to a member of the staff this was due to too many users. I hope they get this fixed, it is hardly a surprise that people use wifi so too many guests using it is not a very good excuse.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Venga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTLKungsgatan, Hotelldirektör at Scandic No. 53, responded to this review, 7 May 2014
Hi Venga,

Thank you for your great review and thank you for your patience since you stayed with us during the first days after the opening.

Your comments are worth a lot to us and we have already made the needed adjustments.

We hope to see you at HTL soon again.

Take care,
The Team @ HTL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 April 2014

HTL's digital-first approach is perfect for us, who appreciate smart services and well-placed phone charger sockets more than a lot of floor space and a landline phone in the room. A detail we loved was that you can connect your smart device to the TV via airplay and watch Netflix.

The food served in the lounge/restaurant was delicious! I can especially recommend the green asparagus and the steak minute with fries together with a glass of cava.

You can choose to book a room with or without a window. At first I thought that there was a problem with the electricity in our room, because the lamps wouldn't turn on. But soon I figured out that I just had to be a bit more hard-handed when putting the card into the slot. So watch out for that.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Petronella T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTLKungsgatan, Hotelldirektör at Scandic No. 53, responded to this review, 7 May 2014
Google Translation
Hej Petronella T,

Stort tack för den fina rekommendationen och roligt att du uppskattade våra smarta lösningar i rummet.

Vi uppskattar din kommentar gällande belysningen och ska göra vårt bästa för att förtydliga det.

Hoppas att vi ses snart igen på HTL!

Teamet på HTL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 30 April 2014

The new HTL Hotels at Kungsgatan 53 in Stockholm serve great food, has an awesome lounge, perfect location, and small rooms with only what's necessary – comfortable bed and clean bathrooms. Highly recommended!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cronja H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTLKungsgatan, Hotelldirektör at Scandic No. 53, responded to this review, 7 May 2014
Google Translation
Hej Cronja,

Underbara kommentarer! Stort tack.

Vi hoppas att vi ses på HTL snart igen.

Teamet på HTL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Scandic No. 53

Property: Scandic No. 53
Address: Kungsgatan 53, Stockholm 111 22, Sweden
Region: Sweden > Stockholm County > Stockholm > Norrmalm
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #51 of 154 Hotels in Stockholm
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Scandic No. 53 3.5*
Number of rooms: 274
Reservation Options:
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