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“a wiser hotel choice in normalm district, stockholm”

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Miss Clara by Nobis
Ranked #7 of 154 Hotels in Stockholm
Certificate of Excellence
Reviewed 6 August 2014

it is a brand new hotel coming to the market by April 2014 with 98 rooms in total - a group of 4 persons staying at 2 different superior rooms in the 5th and the 6th floors for 3 consecutive nights in August 2014 - herein below is the review

Pro's:

- location: Sveavägen 48 is within walking distance from the central station and the closest T-bana station Hotorget is about 300 meters away to the left

- transport: taxi fixed fare from bromma airport is SEK 235 for about 15 minutes trip, whilst the taxi fixed fare to arlanda airport is SEK 535 for about 35 minutes trip - it is worth for travelling two or more persons with luggage

- neighborhood: very convenient for the first-coming guests for choices of eateries (among others are: cafe 60, kumbo italian restaurang, kebab restaurang, mandarin chinese restaurang, dzengis-khan mongolian restaurang, dubliners' cafe, sawasdee thai fast food & gourmet restaurang) and mini-markets (coop - 300 meters to the right, and ÖoB - 400 meters to the left)

- rooms: rooms are clean and neat, though needs a little bit more space for 2 persons in a room

- staffs: the front desk staffs are welcoming with smiles and greetings, they are also offering assistance / information as for the directions, place recommendations, and mode of transport; whilst the room service staffs are well-trained and handy to assist the guests

Con's:

- WiFi: WiFi connection in both rooms are lousy - with a very weak and unstable signal - they are successfully made us frustrated to try on; in a case of successfully connected, it was only reaching less than 20 kbps. For a fair review, it is a good WiFi connection at the hotel lobby which in most cases reaching more than 400 kbps

- TV: there are limited to 12 TV channels, which all are local Scandinavian TV (no English). To complicate it, there are all depending on the WiFi connection in the room - the TV is running on WiFi-streaming application, you can imagine how they were with slow WiFi connection. In short - no point to count on watching TV in the room at all

- Room Design: a modern minimalist design, it was an eye-catching at first with a window bay and gradual lighting system - but for sure, the common hotel guests requires a suitcase / luggage compartment, a desk with a chair, a closet, a towel hanger in bath room, a space to locate personal toiletries, and a place to locate hand-soap near to the wash basin - none of them exist in this hotel room instead of a mini refrigerator for mini bar, a safety-box and hangers (outside the bath room)

- Room Amenities: there are standard amenities including bath towels, slippers, body cleanser, shampoo, conditioner, body lotion, hand-soap, sanity kit, sewing kit, shoe polish, and shoe-stick - where about the emergency flashlight, an umbrella, information about emergency exit or an evacuation guideline, extra pillows, and ironing board since they are also important to be addressed

- Outside Noise: noise from traffic day and night is quite troublesome for the guests expecting a tranquil room for a rest, especially when the guests like us whom couldn't count on watching / switching on the TV with those annoying WiFi streaming problem - an additional audio speaker for iPhone or smartphone might be helpful as the music player in the room

Overall review: this hotel is still for a wiser to choose it in term of the location and the fare over the internet booking - other than that one can simply forget and enjoy the more in other hotel with similar fare range in normalm district

  • Stayed: August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
3  Thank tripaddicted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morsi K, Chef at Miss Clara by Nobis, responded to this reviewResponded 19 August 2014

Dear Guest,

Thank you for taking the time to write this review.
Feedback is always important to us.

Very glad to read that you enjoyed our stunning location and the service of my team. Be assured they have read your review.

I am sorry to read that you had some trouble with the Wifi. Usually we have an excellent WiFi connection with an average of 100 mbit/s through all our rooms with 4-6 routers in each hallway.

I am sorry that you felt that our TV-system didn't work to your satisfaction.
Our TV-system is a brand new smart tv solution that is designed to let users log on to their own Twitter, Facebook, Instagram, read the newspaper, play games or use Netflix.
These are just a few applications amongst a lot of different ones. The user can also stream a variety of English/international TV channels through the system.

If you choose not to use this system, the analogue TV network is a button click away.
At the moment the channels provided through the hotel consists of 11 local channels and an english news channel. We are currently in the process of providing a wider range of channels for our guest.

Nothing on the system uses WIFI unless the user would like to connect their smart phone, tablet or computer wireless to the system.

I'm a little bit confused regarding your comment of our room amenities:

The entire building has a brand new and extremely reliable fire alarm. All our rooms and public areas are equipped with sprinklers, sirens and detectors. In every room there is a floor plan with all the emergency exits, fire extinguishers and other emergency equipment in case of fire or evacuation.

The hotel is equipped with a back up generator and batteries that will power the hotel should there be any problems with the electrics. Should the fire alarm go off, all the light in both hallways and the rooms light up to a maximum as well for the emergency exit signs.

If extra pillows or iron and ironing board are needed will this be provided by the hotel. Also adapters and portable speakers are to be lend by the front desk. There are plenty of umbrellas for our guests to take with them at the front desk / main entrance.

Thank you for staying with us and I hope you enjoyed our capital.

Best,

Morsi Khaled
Deputy General Manager

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362 - 368 of 570 reviews

Reviewed 1 August 2014 via mobile

First time in stockholm from the moment we arrived to the moment we left we felt we were in good hands . Not matter how beautifull the hotel .the people make all the difference to weary travellers from concise advise to a willingness to do a little more then is expected all with a smile .so thanks to willian and sara we had a nice if very brief stay .the room while nice and had everything one would want was a little smaller then what we thought while booking but still adequate. .wouldnt hesitate to stay again

Stayed: July 2014, travelled as a couple
Thank ianePd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morsi K, Chef at Miss Clara by Nobis, responded to this reviewResponded 19 August 2014

Dear Guest,

Thank you for your lovley review.

Very glad to read that you enjoyed Stockholm and our new beauty Miss Clara.

I agree! The people make all the difference and smiling is very underrated. Be assured that William and Sara has read your review.

My team and I hope to have the pleasure to welcome you back to Miss Clara next time you visit our captal.

Best,

Morsi Khaled
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

Just returned from lovely trip to Stockholm. Hotel in good location within easy walking distance of many areas worth visiting. City bike racks just outside hotel. Easy to rent in morning but sometimes difficult to get some from other racks around city later in the day. Free walking tours of various areas give you a good overview of the city. Miss Clara staff all very friendly and helpful. Rooms clean, quiet, minimalist and with comfy beds. Breakfast excellent, setting you up for a good day of sightseeing! Definitely recommend the Miss Clara.

Stayed: July 2014, travelled with friends
Thank Lorraine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morsi K, Chef at Miss Clara by Nobis, responded to this reviewResponded 14 August 2014

Dear Guest,

Thank you so much for taking the time to write this review and what a lovely one to receive.

Very pleased to read that you enjoyed your stay with us and extra glad to read your comments about the service and my team, be assure they have read your review.

We're very lucky to be conveniently located for both Stockholm Central and Ostra train stations – But still well-placed for the Royal Palace, Storkyrkan Cathedral the Nobel Museum, and many other hotspots!

I agree! Our luxury beds by Stockholm-based Bed Factory, is very comfortable.

I hope we will have the pleasure to welcome you back soon again and then we hope for sunny weather so you can enjoy our popular breakfast buffet on our terrace.

Best,

Morsi Khaled
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014 via mobile

We stayed at the hotel 3 nights. Location is great, close to central station and very near to hotspots on Stockholm. The hotel is new so facilities are very modern. The rooms are spacious and bright. The service was great (special mention to Peter and Ester): room upgrade, insider tips, help to book rest of our trip. The breakfast is definitely worth it: not busy, various options including local favorites, quality products, friendly staff. All in all, it is probably one of the best options in the city. Enjoy

Stayed: July 2014
Thank Jean-Charles B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morsi K, Chef at Miss Clara by Nobis, responded to this reviewResponded 14 August 2014

Dear Guest,

Thank you so much for taking the time to write this review and what a great one to receive.

Very glad to read that you enjoyed your stay here at our new beauty Miss Clara and that you liked our facilities, our rooms and our popular breakfast buffet.

Extra glad to read your comments about our service and my team! Be assured they have read your review.

I agree! We're very lucky to be conveniently located for both Stockholm Central and Ostra train stations – But still well-placed for the Royal Palace, Storkyrkan Cathedral the Nobel Museum, and many other hotspots!

My team and I hope to have the pleasure to welcome you back again soon.

Best,

Morsi Khaled
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

Location is great, very clean and friendly, helpful staff, breakfast is Wonderful (indeed with a capital), quiet, nice modern decor.
Towels are soft and good quality, small detail but it goes a long way especially in hospitality.
Enjoyed the 24/7 sauna, bathrobe and slippers and umbrellas available.
Bartender makes a great Aviator cocktail, highly recommend!
Definitely would stay here again.

Room Tip: Would recommend booking directly through hotel website, better deal than what was offered on booking...
See more room tips
  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank ngt1207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morsi K, Chef at Miss Clara by Nobis, responded to this reviewResponded 7 July 2014

Dear Guest,

Thank you for your fantastic review.

Very glad to read that you enjoyed your stay here and that you also liked our popular breakfast buffet that is free from refined sugar flour.

Also very glad to read that you liked our location and decor. Miss Clara is located in one of Stockholm’s most treasured Art Nouveau Buildings. Very close to central station but still in one of the most expansive focal points in the evolution of a new and more charismatic Stockholm City district.

Happy to read your comment about the service of my team. Be assured they have read your review.

My team and I hope to have the pleasure to welcome you back again soon!

Best from a sunny Stockholm,

Morsi Khaled
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

The best thing is the hotel staff, really helpful, careful, beatiful!!
Great breakfast, one of the most confortable bed I´ve never tried, good location. When you get to the hotel at the end of the day you´ll apreciate sauna.
We had a really nice experience!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Maria Teresa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morsi K, Chef at Miss Clara by Nobis, responded to this reviewResponded 25 June 2014

Dear Guest,

Thank you for your wonderful review.

Very glad to read that you enjoyed your stay here at Miss Clara and that you liked our stunning location and rooms that is equipped with headboards of traditional bentwood from Swedish manufacturer Gemla and luxury beds by Stockholm-based Bed Factory.

Extra glad to read your comment about the service of my team. Be assured I will inform them.

My team and I hope to have the pleasure to welcome you back the next time you visit our capital.

Best,

Morsi Khaled
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014 via mobile

We stayed at the Miss Clara by Nobis hotel during our visit to Stockholm. First of all, the hotel is brand new- it only opened on April this year!
We were welcomed by an extremely friendly hostess who kindly checked us in and answered all our questions, helped us in every way, always with a smile. This is ongoing all the time and its extremely pleasant! Makes your stay so much more enjoyable.

The rooms are small(ish), we took a very small one but our friends got a bigger one. Well equiped with nice minibar, tv, very nice shower products, etc

Small bathroom but OK in the end.

Breakfast very very nice. We highly liked it ! Friendly staff and nice location. I definitely recommend this hotel :-)

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Ilovetotravel155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morsi K, Chef at Miss Clara by Nobis, responded to this reviewResponded 23 June 2014

Dear Guest,

Thank you for taking the time to write this review and what a great one to receive.

Very glad to read that you enjoyed your stay here with us and that you liked our breakfast buffet that is free from refined sugar and flour.

Extra glad to read your comment about the service of my team. Be assured I will inform them!

I hope we will have the pleasure to welcome you back soon again.

Best,

Morsi Khaled
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Miss Clara by Nobis

Address: Sveavagen 48 | Box 1616, Stockholm 111 34, Sweden
Phone Number:
Region: Sweden > Stockholm County > Stockholm > Norrmalm
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 154 Hotels in Stockholm
Price Range: £143 - £281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Miss Clara by Nobis 4*
Number of rooms: 92
Official Description (provided by the hotel):
Opened in 2014, this hotel is 2 minutes' walk from Drottninggatan shopping street in central Stockholm. It offers modern and tastefully decorated rooms with a flat-screen TV, bathrobes and free Wi-Fi access.All the air-conditioned rooms at Miss Clara by Nobis feature Art Noveau-inspired furnishings. The limestone and tile bathrooms include a shower, hairdryer and free toiletries.A modern menu of Swedish and international dishes is served at the in-house restaurant. Guests can enjoy a refreshing drink in Miss Clara's lobby bar. Guests enjoy free sauna access at the hotel.Hotorget Metro Station is just 100 metres away. Stockholm Central Station and Stockholm's Old Town are bothin within a 3-minute metro ride of the hotel. ... more   less 
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