We had the misfortune (?) of being on a week end. Two nights on a row we were waken up at 1 am and 3 am by a bunch of guests shouting, singing and screaming in the corridor. Obviously they had not started to behave like hooligans in the room corridors and must have been spotted by the night staff. They did nothing despite our complaints. The complaint was not even been passed onto the manager on Monday – there was no one over the week end.
We got a discount after our complaint but I was not seeking one as a ‘solution’ The staff is friendly and helpful but you feel a bit automatic. Nobody seems to know much about tourist logistics other than pointing towards a rack with leaflets and occasionally ‘reading with you’ some instructions. The hotel is not in the centre and you need transport. Some reviews point to the fact that there is a bus stop for the airport and this is handy. It is indeed, but if you want more than a hotel with a bus stop , you may want to do a search for alternatives. The building is a converted warehouse and the conversion has been done in a clever way although it feels ‘unfinished’ and that at some point creativity has stopped. All is very minimal, including service. Management on the whole seems poor in dealing with these issues. It is a potentially interesting place, which has not reached maturity and disappoints. Prices are OK if you consider how horrendously expensive Stockholm is. Breakfast was very good!
- Official Description (provided by the hotel):
- First Hotel Norrtull is located in Vasastan, in central Stockholm. Situated in the nearly 100 year old building that was once the Swedish wine and spirits central. Airport coach from the airport stops right outside the entrance, and within a couple of blocks are both metro, buses and commuter trains. It's just as easy to get to Stockholm International Fairs as to Stockholm Central Station. HOTEL ROOM We offer 128 rooms in different styles and designs with personal touches. All the rooms are planned to undergo a renovation in various stages. Today, 88 rooms is done in standard, superior and deluxe category. Breakfast and free WIFI is always included when staying with us. BRASSERIE NORRTULL The restaurant in the hotel, Brasserie Norrtull, offering menus from the Swedish classic gems and our own brasserie favorites. The restaurant manages the building's beverage historical heritage with a wide range of beers, spirits and wines by the glass. Beer selection has a distinct Swedish touch, while the wines retrieved from the most renowned wine regions. CONFERENCE The hotel offers unique spaces for conferences, events and banqueting. Our largest room, the Champagne room, takes up to 220 people in conference seating, 350 in a seated dinner or, together with the hotel's restaurant, 550 in mingling. Mini Trade fairs, exhibitions, product launches, fashion shows, kick-offs and celebrations of all its kinds. Why not a big summer party at our lovely courtyard? ... more less
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- Also Known As:
- Norrtull Hotel Stockholm