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“Service above self”

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Scandic Stora Hotellet
Ranked #2 of 6 Hotels in Nykoping
Certificate of Excellence
Stockholm, Sweden
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Service above self”
Reviewed 23 May 2011

The staff made the difference! A rather ordinary hotel can really be extraordinary when the staff has understood the meaning of giving good service. Thank you!
The beds where a bit too soft for my taste, but all-in-all a very nice stay.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StefanMansson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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393 reviews from our community

Traveller rating
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    44
    19
    7
See reviews for
98
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Eskilstuna, Sweden
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 April 2011

I use to travel alot attending conferences and giving lectures at diffirent universities across Europe and Asia,I have been to many hotels ,but the one I like most is the
Scandic Nyköping city hotel,I like the location as it in the very center of a beautiful town,
I like the service ,I like the breakfast but above all I like the personnel working there.
They are so nice and polite, and I think that what makes me to chose this hotel
when I am in Nyköping.It may not be easy to explain how I feel when I go to this hotel
but I think the word Excellent is very suitable to describe this hotel

  • Stayed April 2011, travelled on business
    • Value
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Helpful?
3 Thank bjarzaxoyi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Växjö
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 April 2011

I have never experienced a more serviceminded staff. Always helpful and always smiling.
The rooms are very cozy and modern and gives you a feeling of home. The location of the hotel is perfect since the city of Nyköping offers shopping and long walks by the nearby canal. Which by the way is wonderful in spring and is well worth visiting. I stayed weekly at the hotel and got a feeling of home which I think is very positive. The staff became as family and always made me feel special and very welcome. Hotel food was always very delicious and well combined by the chef. The only minus I can give was the pool who didn´t always function.

Room Tip: Level two has the best rooms.
See more room tips
  • Stayed May 2010, travelled on business
    • Value
    • Location
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Helpful?
2 Thank FWo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsingborg, Sweden
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 April 2011

I visited Scandic Nyköping with my family during 21-23 april 2011.
We arrived late and was immediately greeted and checked in by a very gracious front desk hostess who understood that we had very tired kids and needed to get to sleep quickly. While mom & dad completed the check-in, she kept the kids busy with small gifts and toys. WIfI connection was offered without us asking. Free of charge!
Parking close to the hotel was swiftly arranged to a low rate.

When it was discovered that "someone" had forgotten the crib for our youngest child, one of the waitresses left her service in the dining room to assist us and the baby crib was set up within minutes. Great service for families with small children!!

The room was excellent with a standard well above what you would expect from a Scandic Hotel in Sweden. To be honest I was suprised!!! Renovated, modern, clean and relaxed with nice artwork, furniture and ameneties. Public areas was nice, clean and well kept. The in-hotel Gym and Relax was accessed easily with the room key!
The Restaurant includes a bar with a generous winelist and approx. 60 different kind of whisky. You can easily tell that it is beeing operated by high-end proffessionals just by checking the meny and wine list. Service is casual but correct and quick. Great food!

Breakfast is, again, well above what you would expect from a Scandic hotel. Fresh, clean, easly navigated and with a large amount of tables and seats (far from expected during morning rush at many hotels). The buffet is nicely prepared with a really good selection of breakfast items. The staff restocked at a steady pace rather than overfilled it once. The result is a very nice breakfast with no stress.

I would recommend business travellers as well as families to stay here. You will not be disappointed!

Stayed April 2011, travelled with family
Helpful?
2 Thank Rackrate_6808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 April 2011

Have stayed in the hotel several times. Each time I’m suppressed how the hotel staff in the reception and restaurant is acting. The paying 100% attention to what you saying and you are well taken care off in each situation. The rooms are always clean, the evening meals are included in the price and the hotel restaurant can also be recommended. Nice and pleasant stay each time.

  • Stayed April 2011, travelled on business
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    • Cleanliness
    • Service
Helpful?
1 Thank FrankA42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gothenburg, Sweden
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 April 2011

This is really a great hotel for many different reasons.
For starters the front desk personell lead by Mrs. Nevenka Billemark does not only greet me by name when arriving but alos seems to remember the special requests that i have. This is interresting as i only visit this hotel a few times a year.
The food and beverage service is outstanding with a great selection of meals between traditional Swedish and international. Also all of the breakfast is ecologically grown.
This is a very good scandic hotel that i highly recomend to all.. both business and pleasure

  • Stayed April 2011, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank RDSthe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
1 review
Reviewed 30 August 2010

If you want a hotel room that measures 22 feet by 8 feet (this includes bathroom), has no space for cases, becomes hot due to confined space, is noisy when window is opened as rooms overlook main street, toilet smells as it is tiny, a lift which is positively dangerous and car parking is limited to about ten cars (the car park next door costs 80 kroner per night which mentioned when booking) then this is the hotel for you. Keep well clear.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gourlay08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karin W, Manager at Scandic Stora Hotellet, responded to this review, 26 October 2011
Hi Gourlay08, Glasgow
Thank you for your comments.
Our hotel has many different kinds of room in different prices compare to size (from small single rooms to suites).

August was very hot. We have table fans to borrow in the front desk.

The hotel is located in the middle of the city. Car driving is not permitted in the centre and all stores and malls are closed at 7 pm. We also have room located to the inner courtyard.

The elevator is approved by the fire authority.

The car park outside the hotel is a drop of parking but we have 100 parking places in the indoor garage and 200 parking places 1 block away.

You are very welcome back to us and also welcome to book one of our bigger rooms.

Best regards / Nevenka Billemark Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Scandic Stora Hotellet

Property: Scandic Stora Hotellet
Address: 31 Brunnsgatan, Nykoping 611 32, Sweden (Formerly Scandic Nyköping City)
Region: Sweden > Sodermanland County > Nykoping
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Nykoping
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Scandic Stora Hotellet 4*
Number of rooms: 98
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Also Known As:
Scandic Nykoping Nyköping
Scandic Nykoping Hotel Nyköping

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