This was probably our third or fourth stay at this place - stayed here before they changed the name. What happened this time is that we tried to return to the hotel after 10 PM - like maybe 10:15. We were totally locked out. We had the key to our room but the front door was locked. Tried ringing the bell and the phone but no luck. We spent at least 30 minutes trying the phone - kept getting an answering machine. Finally a very angry voice answered and some how let us in.
IT WAS NOT THAT LATE ! Having to enter a door code may be "normal" for Europeans but it was totally foreign for this American. VERY poor customer service.
- Official Description (provided by the hotel):
- Situated next to the greenery of Engelska Parken, less than a 10 minute walk from Uppsala Cathedral, this cozy, quiet hotel offers free in-room Wi-Fi and free hot drinks around the clock. The simple yet comfortable guest rooms at Hotell Charlotte are individually decorated in bright, cheerful colors. All feature a sitting area, cable TV and a private bathroom with shower. Near Charlotte Hotell are several university faculties and departments. Central Uppsala and all its attractions are only a 10 minute walk away. Guests can rent bikes on site and explore the city at their own convenience. We speak your language! ... more less
- Reservation Options:
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