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“Sure wish they had taken the time to explain the door code” 2 of 5 bubbles
Review of Hotell Stella

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Hotell Stella
Ranked #4 of 10 Uppsala B&B and Inns
New Jersey
Level Contributor
113 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Sure wish they had taken the time to explain the door code”
2 of 5 bubbles Reviewed 8 July 2013

This was probably our third or fourth stay at this place - stayed here before they changed the name. What happened this time is that we tried to return to the hotel after 10 PM - like maybe 10:15. We were totally locked out. We had the key to our room but the front door was locked. Tried ringing the bell and the phone but no luck. We spent at least 30 minutes trying the phone - kept getting an answering machine. Finally a very angry voice answered and some how let us in.
IT WAS NOT THAT LATE ! Having to enter a door code may be "normal" for Europeans but it was totally foreign for this American. VERY poor customer service.

Room Tip: try to stay away from the road - you will hear the clink of bottles from the liquor store otherwise
See more room tips
  • Stayed July 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank NJ_Bettan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 reviews from our community

Traveller rating
    3
    13
    6
    2
    1
See reviews for
2
9
3
9
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Geelong
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 27 May 2012

The staff were welcoming and went our of their way to help with any request. We liked the quiet location of the hotel and enjoyed the walk into town. You don't need a car as it is a short walk into town and 25 minutes to the train station. It was great having access to hot drinks and fruit in the dining room. The breakfast was ample. There is a supermarket across the street which we found convenient. The room was bright and cheerful. The hotel is small and furnished in modern, functional furnishings.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lesiadGeelong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deutschland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 8 June 2011

Nice hotel, not very cozy/homey, but rather new and a bit like a Youth Hostel. Room was clean though. Bathroom is more than tiny. Ask for a room at the backside, otherwise I can imagine that it can be quite loud.
I don't know why someone wrote that you need a car. We had a car and left it at the hotel (50SEK per day), because it was only a 10 minute (max!) walk to the city centre.

  • Stayed May 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Malaika1812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 12 October 2005

I stayed in hotel Muttern in Uppsala some years ago for a couple of nights. Both me and my friend had single rooms. Everything at the hotel was just normal- okay - but it was faraway from the city centre.And I love Uppsala city centre -just for walks! Also, it is a small hotel with little services, so not for businessmen or families with small chidren. As we did not have a car, this caused a problem. Being afterwise, I would have chosen a more central hotel and paid a little more. However, the value for money was good in this hotel. It was somehow an informal hotel, and when we stayed there, you had for examplee tea/coffee and biscuits in the corridors.

Stayed July 2001
Helpful?
1 Thank Misu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotell Stella

Property: Hotell Stella
Address: S:T Johannesgatan 31C, Uppsala 752 33, Sweden (Formerly Hotell Charlotte)
Region: Sweden > Uppsala County > Uppsala
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
Ranked #4 of 10 B&Bs / Inns in Uppsala
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotell Stella 3*
Number of rooms: 26
Official Description (provided by the hotel):
Situated next to the greenery of Engelska Parken, less than a 10 minute walk from Uppsala Cathedral, this cozy, quiet hotel offers free in-room Wi-Fi and free hot drinks around the clock. The simple yet comfortable guest rooms at Hotell Charlotte are individually decorated in bright, cheerful colors. All feature a sitting area, cable TV and a private bathroom with shower. Near Charlotte Hotell are several university faculties and departments. Central Uppsala and all its attractions are only a 10 minute walk away. Guests can rent bikes on site and explore the city at their own convenience. We speak your language! ... more   less 
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