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“Personal hotell, with good service”

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Clarion Collection Hotel Plaza
Ranked #3 of 18 Hotels in Karlstad
Certificate of Excellence
Stockholm, Sweden
2 reviews
“Personal hotell, with good service”
Reviewed 11 June 2014

Clarion Hotel Plaza is a nice hotell, with a central location and good and personal service. Nice fitted and decorated rooms of good quality. The breakfast was very good breakfast. Smoth check out. Would like to return.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
Thank Christer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FredrikLeek, General Manager at Clarion Collection Hotel Plaza, responded to this review, 12 June 2014
Dear Christer F,

We are happy to hear that you were satisfied with your stay here at Clarion Hotel Plaza. We are especially glad that you mention our personal service as a positive thing about your stay since that´s where we are aiming to be different from our competitors. We want to have the most personal employees with a passion for what we do. :-)

I hope we will be having the pleasure of welcome you back to our hotel again in the near future!

Your sincerely,
Fredrik /GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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601 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Sweden
Level 5 Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 10 June 2014

We stayed at this hotell for one night with our one year old daughter. We were traveling through Sweden and wanted to rest and fresh´n up upon our next day. We stayed at the new renovated suite on the forth floor. The room was big with a seperate living room, 2 tv:s, a working area, a water cooker, coffee, te, a mini bar and a big cosy comfortable bed. In the morning we had our brekfast and it was really tasty with: fresh fruits, swedish panaceas, wiped cream, cheese, scrambled eggs, muffins, ect. Overall we enjoyed our stay at this hotel, it was a great stop and we will defiantly stay at this hotell again in the suite room.

Room Tip: Room 450 was nice
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank MunterDam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FredrikLeek, General Manager at Clarion Collection Hotel Plaza, responded to this review, 11 June 2014
Dear MunterDam,

We thank you for your review and we are glad that you enjoyed your stay here at Clarion Hotel Plaza. Suite 450 is one of my favourite rooms so I understand you liked it there. :-) We hope to see you soon again in Karlstad and at our hote and until then I wish you a lovely summer!

Best Regards,
Fredrik
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Cape Town, South Africa
Level 6 Contributor
160 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 30 May 2014

The hotel is right at the main train station, it doesn't look highly attractive but what a pleasant surprise, helpful friendly staff, the rooms are comfortable, plenty of electric plugs and a super Jacuzzi (also with plugs available), towels, sauna and the internet works throughout the hotel.
The breakfast was most delicious with plenty of variety, more than expected. If you are anywhere near Karlstad, this hotel is well worth a stay.

Room Tip: Its not a huge hotel, the rooms are all well insulated and internet works well.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Manya-ct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FredrikLeek, Hotelldirektör at Clarion Collection Hotel Plaza, responded to this review, 2 June 2014
Dear Manya,
I thank you for your positive review of our hotel and I´m glad we were a part of your visit in Sweden. I know we are pretty far away from South Africa but I warmly welcome you back to Karlstad and Clarion Hotel Plaza again in the future.
Best Regards,
Fredrik Leek, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Turin, Italy
Level 6 Contributor
478 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 288 helpful votes
Reviewed 28 October 2013

Location of this hotel is very good and just few meters from the railway station. Rooms are rather small but functional and clean; no frills, very basic. I liked the hall and the many design pieces which are around: forniture, walls, lobby.....
I would suggest it to my friends.

  • Stayed October 2013, travelled on business
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    • Cleanliness
    • Service
Helpful?
1 Thank Marioviaggiatore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level 6 Contributor
101 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 25 October 2013

Stayed over one night only on a business trip in this centrally located hotel, just a few minutes' walk from the Railway station. The ambience is cozy and friendly, and common spaces such as the downstairs plaza were inviting and interestingly decorated with a modern twist. Our room was large and comfortable but slightly worn-out and outdated by design though, and with windows to the indoor plaza. Sleep quality fine. Good breakfast buffet with plenty of choice, extra plus for delicious local blueberry jam! Very friendly, professional and helpful service at the reception desk. Overall, good vibes around the place, and we would definitely stay here again.

Room Tip: Avoid rooms on the lower floors with windows to the indoor plaza - can be noisy. If you need to slee...
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Travelling_My
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnaGemrud, Hotelldirektör at Clarion Collection Hotel Plaza, responded to this review, 27 October 2013
Google Translation
Härligt att höra om din vistelse. Tack för bra feedback. Vi har nu renoverat hälften av våra rum. Be om ett nyrenoverat rum nästa gång du kommer.
Välkommen tillbaka!
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Drammen, Norway
Level 2 Contributor
4 reviews
Reviewed 20 September 2013

Nice staff that is always smiling, Very good food and very nice breakfast. Rooms are big and comfortable, They are currently renovating so a little disturbance. But nice and quiet anyway.
The old rooms are a worn down, but the new rooms are outstanding.

Room Tip: Ask for a renovated room
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank OveBell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnaGemrud, Hotelldirektör at Clarion Collection Hotel Plaza, responded to this review, 27 October 2013
Google Translation
Härligt att du tycker vi är det bästa hotellet i Karstad. Tackar för fin feedback.

Välkommen tillbaka!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guelph, Canada
Level 5 Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 27 August 2013

First of all, the biggest asset is that Clarion Hotel Plaza is within 3 minutes walk from the train station - even with a suitcase. It is bigger than what one can expect from outside, thanks to a large indoor open space. I found that very pleasant walking in. I was, however, not so pleasantly surprised when I found out that my room's only window was going out to that indoor courtyard... Because I was staying on the first floor, my room didn't even get the reflected sunlight.
Other than being dark (lights were rather on the darker side too), the room was just fine. Very comfortable bed and pillows, outlets in right spots, desk with comfortable chair. There is daily password for free wi-fi and you need one for each device; "daily" is calculated by date not time of logging in so it resets at midnight.
Bathroom was large, with an electric towel rack (meaning you can warm up your towel!). Shower operates in a little unusual manner but is roomy enough and warm water is plentiful. A couple of cautions: both hand soap and shower gel are in wall dispensers and there are no other toiletries available. A pull out face mirror was a nice touch; hairdryer was rather ancient, but did its job well.
There was a trouser press and a small ironing board in the wardrobe, for those whose clothes wrinkled too much in their travels. For once, an iron proved useful to me too. A minibar stocked with the usual assortment: I used it as a fridge for water I bought in a nearby supermarket. Although the breakfast was indeed more than satisfactory, I missed an opportunity to make myself a cup of tea or coffee in my room, especially since I was leaving at an ungodly pre-breakfast hour of 4.15 am. Desk staff was pleasant, helpful, and fully conversant in English.
I imagine the rooms with outside, opening windows are probably larger, and since I was a single traveller, I got an inside one. Luckily I didn't have to spend much time in the room, and maybe next time, if I'm there, I'll ask for one on the other side. I was told Karlstad was known as the "Sun city" and it was indeed very sunny when I was there, so it would have been nice to experience this sun even in the room!
There were renovations going on at a time of my stay, but they did not seem to impact the peace and quiet - at least in the evenings.
The hotel is also only about 3-5 min walk to the main local bus hub, about the same to a couple of supermarkets and other shops, as well as a lovely walk on the river.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mzj101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Collection Hotel Plaza

Property: Clarion Collection Hotel Plaza
Address: Vastra Torggatan 2, Karlstad 652 25, Sweden (Formerly Radisson SAS Plaza)
Region: Sweden > Varmland County > Karlstad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Karlstad
#3 Business Hotel in Karlstad
#3 Romantic Hotel in Karlstad
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Clarion Collection Hotel Plaza 4*
Number of rooms: 131
Official Description (provided by the hotel):
Clarion Hotel Plaza is a full service hotel in the heart of Karlstad. The hotel has been under renovation 2013-14 and today it's the most modern hotel in the city with a brand new look. We offer 131 rooms and suites, 11 conference rooms, relax area with gym, jazuzzi and sauna and our popular restaurant - Kitchen & Table. Our fantastic staff dare to be different and will greet you with passion. It won't take long before you feel like home when staying with us. We wish you a warm welcome to Karlstad and to Clarion Hotel Plaza! Clarion Hotel(R) - Service with Passion ... more   less 
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Also Known As:
Radisson Karlstad
Karlstad Radisson
Clarion Hotel Karlstad

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