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Reviewed 19 March 2019

We stayed 3 nights during a dive fair at this hotel. Very conveniently located next to the fair venue. Service from the hotel staff was great and very supportive. Only on arrival day there was no soap in the shower of our room, small mistake from house keeping which was corrected soon after. The breakfast buffet is amazing with a huge variety & choice, I have never seen any breakfast buffet like this. Too bad on Sunday their a la carte restaurant is closed, it was the only day we wanted to have dinner in the hotel.

Date of stay: March 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank PimvanSchendel
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AndersS2240, Hotelldirektör at Quality Hotel 11 & Eriksbergshallen, responded to this reviewResponded 20 March 2019

It makes me very happy to read your review. I will tell my colleagues that you appreciates their service and thank you so much for your lovely words about our breakfast. We hope to see you soon again. Have a lovely day!

Anders Sköld,
Quality Hotel 11 & Eriksbergshallen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2019 via mobile

Very nice hotel. Staff is very helpful. Breakfast area is wide and you do not have to move around people. Check in took a long time, this was due to large groups of international skaters in town. Car park is a bit small, reserve a space ahead of time.

Date of stay: January 2019
Trip type: Travelled on business
2  Thank jeremydiebel
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AndersS2240, Hotelldirektör at Quality Hotel 11 & Eriksbergshallen, responded to this reviewResponded 29 January 2019

I am so happy to hear that you enjoyed your stay and that you appreciated my helpful colleagues. Thank you very much for taking your time to write this review, we really appreciate it.

Anders Sköld,
Quality Hotel 11 & Eriksbergshallen

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Reviewed 26 January 2019

Amazing view (from rooftop pool and restaurant) and location. Perfect atmosphere. I feel always welcome. Delicious food for breakfast and in the Restaurant (plus local micro brews). Super friendly and exzellent staff.

Date of stay: January 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com
Thank Sunshine21272894114
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AndersS2240, Hotelldirektör at Quality Hotel 11 & Eriksbergshallen, responded to this reviewResponded 28 January 2019

Many thanks for you kind words. We are so happy to hear that you had a wonderful stay and we hope to see you soon again.

Anders Sköld,
Quality Hotel 11 & Eriksbergshallen

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Reviewed 16 January 2019 via mobile

It is supposed to be a 4-stars hotel, but it was poorely maintained. The bathroom was not clean and there was hair in the sink and the shower. The shower head was broken and replaced with a cheap head which is leaking from everwhere. In summary I spend the night trying to minimize my body contact with the room as I felt uncomfortable with the hygienic standards.

Date of stay: January 2019
Trip type: Travelled on business
Thank 101abdelrahmane
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AndersS2240, Hotelldirektör at Quality Hotel 11 & Eriksbergshallen, responded to this reviewResponded 17 January 2019

Thank you very much for giving us your feedback. I am very sorry to here about your experience and it is certainly not the way we would like our guests to feel. Please accept my sincere apologize for not been able to fulfill yours, and ours, expectations. I would very much appreciate if you could be so kind and contact our hotel manager (katarina.gramatkovski@choice.se) so that we can sort out what happened during your stay. Once again, many thanks for letting us know, we really appreciate it.

Anders Sköld,
Quality Hotel 11 & Eriksbergshallen

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Reviewed 18 December 2018 via mobile

This hotel is located a little bit outside the city center but close to take the local traffic to the center either by boat or bus. There is a busstop just outside the hotel. The reception is warm and welcoming with modern design. The breakfast is just to the left of the reception and a lot to choose from in the morning. You wont get disapointed!

The hotel alley where all the rooms are, might feel as an Ecco cause there are only clean spaces but the rooms are much more nicer. Very beautiful decorated, a very small tv though and not much channels to choose from. Even though you dont stay at a hotel for the tv it would be nice if you wish to se something late in the evening.

There was also a balcony to the room which was nice but needs to be more secured though to a high step and low grid, dont want to fall out since its a high level. Overall a great hotel that I recommend the stay at. Great serviceminded staff as well.

Date of stay: December 2018
Trip type: Travelled as a couple
Thank elmfrida
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AndersS2240, Hotelldirektör at Quality Hotel 11 & Eriksbergshallen, responded to this reviewResponded 1 January 2019
Google Translation

Hej!

Roligt att läsa att du trivs hos oss.

Hoppas att vi ser dig hos oss igen vid ett senare tillfälle.

Fin dag vidare!

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