Hotel was pretty good, rooms and breakfast were ok. I had several problems with the reservation, though. I made my reservation via email, but they had bad communication problems. After staying for the first of our two nights I got an email that I had not paid for the first night and should contact the hotel immediately. They had my credit card number and the whole bill was supposed to be paid the day we leave, no in the middle of the stay!
Well, mistakes happen and I understand it, but a simple "Sorry" would be the right way to deal with a customer.
- Official Description (provided by the hotel):
- Gothia Towers have 1141 rooms & suites and 5 restaurants and bars and is located in central Gothenburg, right in the thick of things on Korsvagen, just a couple of blocks from the restaurants and nightclubs on fashionable Avenyn. We are close to the city centre with excellent transport links, right next to Scandinavia's biggest amusement park Liseberg, Scandinavium and everything the entertainment district has to offer. Guest have free access to gym and there is a supplement to visit Upper House Spa. A warm welcome! ... more less
- Reservation Options:
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- Also Known As:
- Hotel Gothia