We stayed at the Gothia Towers hotel over Easter, and were extremely disappointed. That to start off with, but let me mention a few positive things. The hotel is very centrally located, the rooms were small but okay and clean. The wifi was free of charge and very easy to access. We arrrived quite early, and were checked in and given a room immediately.
Now to the cons. I actually thought, that the Gothia Towers was a four star business hotel. Understandaybly the hotel must try to get it's rooms filled on the weekend, but doing this with hoards of teenage football players? This in itself would have been okay, if one would have tried to separate the guests from the "youth hostel" crowd. This unfortunately did not happen. On the Saturday morning we woke up to loud, and I mean LOUD!! music from the room next door. I called reception, and they sorted everything out. The music was accompanied by a not so rhythmic yet constant banging of doors down the whole corridor. We were on the 13th floor - in this case it was an unlucky number. I spoke to one of the receptionists, who kindly offered that we could change rooms, but as she told me that they would be checking out the next day, I told her we wouldn't bother. This was a lie! They only checked out 2 days later. When we returned to our room that night, there were youngsters lounging around or running around the hallway in their underpants, empty bottles and cups were strewn all over the place. The night was quiet until the next morning. We were once again torn out of our sleep, as some guy in the room above us started bouncing his ball on the floor at 7:30 in the morning. I can appreciate, that every now and again one can experience problems in a hotel with some guest perhaps turning his TV to loud or kids running about in the morning. However, the hotel must know, that accommodating such a large number of teenagers is going to cause problems, especially if you don't put them on a separate floor, or away from the other guests.
The breakfast was a real disappointment! I thought I had ended up in some cheap canteen, and that in a 4 star hotel. Many empty tables were cluttered with used plates, cutlery and glasses, and the whole atmosphere was just terrible. The quality of the food was poor and not arranged nicely in any way. The choice was limited, and the srambled egg was probably the most unappetising I have ever seen.
As we were travelling with our 12 year old son, we had a pull-out sleeping chair made up in the room. Now please believe me, when I say that the mattress on this chair had a maximum thickness of approx. 3-4 cms. It was impossible to sleep on, so I put the mattress topper of my bed onto his. Housekeeping were either not interested or just not attentive enough, and didn't bother to bring a new topper for my bed. On 2 days, they made up our sons bed with my topper on it, and on the other 2 days, they put the topper back onto my bed.
I will not return! I have seldom felt so badly and uncaringly treated as in this hotel, where one gets the feeling that they take your money, offer you a bed and food, and that's it. No more, no less.
- Official Description (provided by the hotel):
- Gothia Towers have 1141 rooms & suites and 5 restaurants and bars and is located in central Gothenburg, right in the thick of things on Korsvagen, just a couple of blocks from the restaurants and nightclubs on fashionable Avenyn. We are close to the city centre with excellent transport links, right next to Scandinavia's biggest amusement park Liseberg, Scandinavium and everything the entertainment district has to offer. Guest have free access to gym and there is a supplement to visit Upper House Spa. A warm welcome! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Odigeo, Ctrip TA, Ebookers, Priceline, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly, Hotel.de, getaroom.com, HRS and Cancelon so you can book your Gothia Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Gothia