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“Easter stay in Gothenburg”
Review of Scandic Crown

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Scandic Crown
Ranked #36 of 67 Hotels in Gothenburg
GreenLeadersBronze level
sweden
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Easter stay in Gothenburg”
Reviewed 27 May 2014

Nice hotel very central in the city. small room. very good gym and nice staff in the breakfastroom. it was a lamp missing next to the extra bed and I asked for one and it seemed complicated but finally the man in the reception made it.

a floor lamp did not work.

the telephone in the room did not work and could not be repaired during easter due to holiday,,,,,

Room Tip: did not need to use kids activities and I don't think there was any pool. but the gym was good.
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kurt-orvar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth T, Chef at Scandic Crown, responded to this review, 17 June 2014
Hi,

Thank you for staying with us during your Easter Holiday.

I do appologise for all the lamps and the telephone that did not work during your stay. While staying in the room i a hotel, the telephone and lamps should be working!

Once again, I am sorry. Hope we will have the pleasure of welcoming you back to us next time you visit Gothenburg.

Best regards,
Elisabeth Thomson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
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English first
Vellinge
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 May 2014 via mobile

The room was a superior extra. Sadly, the walls were covered in stains and missing skirting boards. The maids didn't take away our plates or empty the rubbish bin. Also, it had the smallest choice of breakfast buffet I've had at a Scandic hotel. Disappointed!

Stayed May 2014, travelled with family
Helpful?
2 Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth T, Chef at Scandic Crown, responded to this review, 17 June 2014
Hi,

Thank you for taking your time to give your feed-back from your stay with us.

I sincerely appologise for the inconvenience with dirty room and trays not beeing removed, this is not the level of standard that you as a guest should get when staying with us.

Despite this, I do hope we will have the pleasure of welcoming you back next time you visit Gothenburg.

Best regards,
Elisabeth Thomson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Gothenburg hotels

Cascais, Portugal
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 20 April 2014

The hotel is well located behind the train station, the rooms are in good size but the furniture is from the 60s. The worst was the toilet paper this is definitely from the 50s or even later, can't understand why so bad quality one!! Also no safe in the room, breakfast and wifi were good.
Cleaners didn't clean the room properly...

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mica1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth T, Chef at Scandic Crown, responded to this review, 25 April 2014
Hi,

Thank you for your respons here on Tripadvisor.

I am sorry for the inconvenience some of the incidents must have caused you.

Most welcome back to us next time you visit Gothenburg.

Regards,
Elisabeth Thomson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stuttgart, Germany
Level Contributor
124 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 15 April 2014

it is a good hotel, centrally located, parking garage very narrow though (and I only had a small car) breakfast buffet available and all you expect from a basic hotel. efficient, clean and well organized.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Uli_in_Germany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth T, Chef at Scandic Crown, responded to this review, 25 April 2014
Hi,

Thank you for staying with us att Scandic Crown.

We are pleased to read that your stay with us was to your statisfaction.

Most welcome back to us!

Best regards,
Elisabeth Thomson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
1 review
Reviewed 11 April 2014

close to central station as well as downtown, good breakfast,
big room and fair price, very nice staff, ready to serve at your need, you can watch soccer game when it's evening and there is big TV screen and many people watch together.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peilisong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth T, Chef at Scandic Crown, responded to this review, 23 April 2014
Hi,

Thank you for staying with us at Scandic Crown when visiting Gothenburg.

We are looking forward to great you next time you are in Sweden.

Best regards,
Elisabeth
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 December 2013 via mobile

I was in Gothenburg for 4 nights. Within 30 mins of being in my room, I booked a room at a different hotel down the street for nights 3 and 4.
The room's furniture and bathroom was worse than my college dorm room 20 years ago. Pretty much just a particle board (with white plastic topper) desk attached along the wall.
The bathroom is a little square with a see through plexiglass wall separating the toilet from the shower area. The shower is not enclosed so water goes all over the place and you have the pleasure of having to stand on wet floor once out of the shower while tending to any other bathroom needs.
The breakfast buffet was ok.

I'd stay here if I was on a tight personal budget, but if you're traveling on business and expensing the room, or don't mind spending a little more, do yourself a favor and skip this one.

Stayed December 2013, travelled on business
Helpful?
5 Thank MikeWinAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 November 2013

I really liked the central restaurant area with the skylight over the center. This was a nice place to eat, but also to hang out with coffee - I ended up working here a few times as I liked the ambience better than my own room.

The room was nice with a comfortable extra lounge chair. The outdoorsy wallpaper was very nice and did a good job in lightening up the room.

I had a room directly across from the elevator, which did occasionally get a bit noisy.

My preferred Gothenburg hotel!

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MsSwain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Scandic Crown

Property: Scandic Crown
Address: 3 Polhemsplatsen, Gothenburg 411 11, Sweden
Region: Sweden > West Coast > Vastra Gotaland County > Gothenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Green Hotel in Gothenburg
#24 Luxury Hotel in Gothenburg
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Scandic Crown 4*
Number of rooms: 338
Official Description (provided by the hotel):
Welcome to Scandic Crown! Scandic Crown welcomes guests to the very heart of Gothenburg, right opposite the central station and just a stone's throw from the charming pedestrian streets and Sweden's largest shopping centre. The hotel's central yet quiet location makes it ideal for conference and business travellers, families and anyone else looking for a chance to relax whilst having all the attractions within arm's reach. The main attractions in Gothenburg, such as Liseberg amusement park, Operan opera house, Scandinavium events arena, Ullevi stadium, fashionable Avenyn and Universeum science centre are all within walking distance, and right next to our hotel is Star Bowling activity centre, Alfons Abergs Hus (Alfie Atkins' house), and the Garden Society of Gothenburg's beautiful parks. Our hotel basement has a large underground car park. Facility When you stay with us at Scandic Crown, take the opportunity to visit our relaxation suite with its wonderful views of Gothenburg and to immerse yourself in our jacuzzi. Enjoy a relaxing and delicious meal in our Kronan Bar & Matsalar hotel restaurant. At our hotel you can hold your conference in one of our 28 meeting rooms with capacity for up to 300 participants. As our guest, you also have free WiFi and 24-hour access to printers ... more   less 
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Also Known As:
Scandic Crown Gothenburg
Scandic Crown Hotel Gothenburg

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