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All reviews express bus family room indoor parking nice hotel bunk beds nice breakfast breakfast and dinner hotel is located swimming pool town centre good nights sleep two nights public transport nice room visiting gothenburg nice stay the ground floor
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Reviewed 27 August 2018

the room was dirt , looking under the bed was dust balls!!. i know there was a heat wave but no fans were available even though the central fan system was not working well due to the load.
expensive and not worth the money at all. The pull ut beds had pop corn on the ledge that we cleaned our selves.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank sabiha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malin L, Manager at Scandic Backadal, responded to this reviewResponded 30 August 2018

Dear sabiha, thank you for your feedback. I´m so very sorry about this. Of course the rooms should be properly cleaned. I will for sure take action on this to make sure it will not happen again.
I hope to see you here again to show you what a stay should really be like.
Best Regards
Malin L
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2018

We stay here once or twice a year on or way from The Netherlands to Norway (and back). Perfect location for us. It's a nice, professional hotel. Rooms are clean. Breakfast is lovely, many choice. Staff is friendly and willing to help out if you made a mistake while booking online.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank LucielvV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malin L, Manager at Scandic Backadal, responded to this reviewResponded 30 August 2018

Dear LucielvV,

Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again!
Best Regards
Malin L
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2018

Nice and clean roomsEasy for travel to the Gøtenborg city by buss and back to the hotel, because u dont need the car who make stress for looking a carpark and you can take some beers or drink and not have to think that u have to drive.Perfect !!!!!

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
Thank steinegilgangdal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malin L, Manager at Scandic Backadal, responded to this reviewResponded 15 August 2018

Dear steinegilgangdal,
Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again!
Best Regards
Malin L
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2018 via mobile

The hotel is located on the E6 highway not far from the city center by car. The hotel reception area is nice with a mini bar and a section for coffee or snacks.

The room we were initially given was on the ground floor. The hallway was very smelly from the old carpet and there was smell in the toilette in the room as there are no windows. We spoke to Kawtar from the reception service and she was very professional and helpful and gave us another room on the upper floors, which was much better.

Overall, it is a basic hotel so the beds weren’t very comfortable and they should improve the cleanliness in the rooms. It is good for 1 night or 2 maximum but not longer than that. The breakfast was decent and there was a wide variety of choices from boiled eggs to pasteries and cereals. There is also a free parking area on site.

Date of stay: August 2018
Trip type: Travelled with family
Thank senormatador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malin L, Manager at Scandic Backadal, responded to this reviewResponded 13 August 2018

Dear senormatador, thank you for your feedback. Lovley to hear that Kawtar looked after you when you wanted to change room. I hope that you had a good stay after all and that you will visit us again!
Regards
Malin L
Hotel Manager

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Reviewed 8 August 2018

The breakfast was very good, and the sauna was a plus - in spite of a rather small and crowded pool (it was nice, though!). For us it was perfect with a family room at a reasonable cost. The complementary parking and short drive to Liseberg was just what we were after. Staff were professional, polite and helpful. Though the room was not the newest, it was clean and tidy, It was very hot these days, and the ice-cube machines at the ends of the hallways provided a welcome addition to our beverages. We had a great time.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
Thank j0nry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malin L, Manager at Scandic Backadal, responded to this reviewResponded 13 August 2018

Hi Jonry

Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again!

Regards
Malin L
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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