Although it is hip and modern the ‘coolness’ of the property does not make up for what it lacks in services. The advertised rooftop pool was small and chilly, only open from noon to 6pm, reserved the rest of the time for the penthouse suite. The maid service was poor and didn’t come until after 4pm, leaving us often returning after a day of sightseeing to a messy room that we had to vacate when they came around. This understaffed property doubles the concierge service with front desk check-in, and the staff was ignorant, short, and harried. As a result, we missed out seeing things we wanted because of bad advice. Our room was small and the Internet service was problematic. On the positive side, the daily breakfasts were sumptuous, the location excellent, and the artwork was superb.
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- Also Known As:
- Avalon Hotel Gothenburg