We arrived having booked a deluxe room only to find we had been allocated in a standard room. A wave of disappointment and a trip back to reception and we found ourselves quickly upgraded to the most beautiful suite. Fantastic room, great balcony overlooking Gothenburg and the action but most of all the staff member handled the situation beautifully smoothly without making us feel a nuisance in any way.
The hotel bar was great for late night cocktails with extremely knowledgeable and friendly bar staff.
Great design hotel and very friendly.
If I had any small complaint it was that there seemed to be insufficient staffing on reception.
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- Also Known As:
- Avalon Hotel Gothenburg