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“Perfectly acceptable business hotl”

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Original Sokos Hotel Tapiola Garden
Ranked #4 of 12 Hotels in Espoo
Reigate, United Kingdom
Level 5 Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Perfectly acceptable business hotl”
Reviewed 5 October 2013

I have stayed here several times in the last year.
Reception always prompt and friendly, rooms spacious, well designed and clean.
Free wi-fi but limited choice of English language TV channels.
Good choice at breakfast, in the evening they strangely serve a Spanish menu (and on one occasion Indonesian!) but food quality is OK.

Room Tip: Current;y rooms at the front are quieter because of building work at the back. Bottled beer is €7.7...
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanna P, Front Office Manager at Original Sokos Hotel Tapiola Garden, responded to this review, 7 October 2013
Dear Guest,

Thank you for your recent review! What a lovely short but effective feedback!

It has been our pleasure welcoming you for your visits and we hope there will be many more visits in the future! See you soon!

Kind regards
Hanna Pelkonen
Reception Service Manager
Original Sokos Hotel Tapiola Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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277 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Lappeenranta, Finland
Level 5 Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 September 2013

This is a typical representative of a large Finnish hotel chain, SOKOS Hotels, not bad but nothing very special.
This hotel was pretty shabby about 10 years ago, but has been renovated in the last years and is nowadays clean and modern, but unpersonal.

The surroundings of the hotel are,and will be for sometime, a large construction area, because they are buliding metro and a metrostation just in the neighbourhood.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PekkR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanna P, Front Office Manager at Original Sokos Hotel Tapiola Garden, responded to this review, 8 September 2013
Dear Guest,

Thank you for your review.

We hope to see you soon again at Original Sokos Hotel Tapiola Garden!

Kind regards
Hanna Pelkonen
Reception Service Manager
Original Sokos Hotel Tapiola Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Basingstoke, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 September 2013

Been there for leisure and business. Ideally for both! Well located, friendly and helpful staff. Worth of mentioning the reception team which provided me all the useful info I needed. They went extra mile and found for me the best deal!!! Ambience in the bar is great.....recommend their special! Bar staff could not be better!

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carlo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanna P, Front Office Manager at Original Sokos Hotel Tapiola Garden, responded to this review, 8 September 2013
Dear Guest,

Thank you for your "fantastico" review! I am please to know you have enjoyed staying with us. Front desk and Bar staff will be delighted to hear about your feedback and this will continue to motivate them to do their best at customer service.

On behalf of the whole team I wish you a lovely Autumn and see you soon again!

Kind regards
Hanna Pelkonen
Reception Service Manager
Original Sokos Hotel Tapiola Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Finland
Level 5 Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 August 2013

Have visited the restaurant a few times with my family. A quiet, nicely decorated restaurant Sevilla with Spanish style menu. A fireplace in Winter time. Main dishes around 25€. A playroom for small kids.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanna P, Front Office Manager at Original Sokos Hotel Tapiola Garden, responded to this review, 15 August 2013
Dear Guest,

Thank you for your review! Lovely to hear you enjoyed our Sevilla Restaurant experience. Kitchen and restaurant staff will be pleased to read about your feedback!

Thank you again and we hope to see you back soon!

Kind regards
Hanna Pelkonen
Reception Service Manager
Original Sokos Hotel Tapiola Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Petersburg, Russia
Level 4 Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 August 2013

We stayed in hotel for 1 nigh at weekend, so no construction noise was heard, but it should be quite noise during normal workdays. The hotel is typical Scandinavian style. The rooms are small but nice, functional and clean. The food in general is awful specially breakfast; the hotel’s restaurant is ok, but expensive for such simple food/service. We played about 100 euro for room and 160 euro for two persons simple lunch and diner.

The main issue for us was finding this hotel. We have traveled by car and it was very hard to find hot to get into hotel while we saw the building. Also we arrived at 10 minutes 3 pm and room was not ready.

The sauna area is small, but nice. On other side of hotel the park with two free outdoor pools. One pool is for children and another one is 3.8M deep. Very nice activity during summer.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank romanfed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanna P, Front Office Manager at Original Sokos Hotel Tapiola Garden, responded to this review, 15 August 2013
Dear Guest,

Thank you for your recent review. I am sorry to hear your disappointing experience on breakfast and dinner. I will pass on your comments to the rest of the team and we will be making some changes to the menu.

We hope to see you back soon!

Kind regards
Hanna Pelkonen
Reception Service Manager
Original Sokos Hotel Tapiola Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 July 2013 via mobile

We stayed in the hotel for quite some nights, so many that we even got used to the 7am wake-up with the noisy machinery at the construction site. Finding the hotel was an experience by itself. Although we saw the hotel, finding a way to its front door by car required some bold decisions to break the local traffic legislation (but we just followed the bad example of a taxi). The whole Espoo seems to be under construction, so next morning finding first the way to the highway, and then in the evening finding a way from the highway back to the hotel took more than a few attempts. At the front desk we got very friendly service, incl. a reasonable daily parking ticket for the nearby parking place. The room was a bit small, but that's how they appear in these Nordic countries. It had been recently renovated, though, like the bathroom, and all was very clean and smelling fresh.

The service was overall very friendly in the hotel. If you wanted to have a drink in the evening, you had to tolerate the stern face of the bartender but of course he/she was taking care of very serious no-kidding business.

I think the restaurant downstairs is one of the best Spanish restaurants in the Helsinki area and we ended up eating there twice. I wish the personal had been more attentive but I guess it's customary in these countries to keep the customers waiting for nothing at their tables before taking orders or cleaning the table.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZarZentZorg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanna P, Front Office Manager at Original Sokos Hotel Tapiola Garden, responded to this review, 24 July 2013
Dear Guest,

Thank you for your review following your recent stay with us. I am very pleased to hear you enjoyed your stay and found the service and the hotel good. Your experiences in the Restaurant though were not so good and for that I apologize.

Once again thank you for your feedback and hopefully you will come and visit us again some time soon.

Kind regards
Hanna Pelkonen
Service Manager
Original Sokos Hotel Tapiola Garden
020 1234 616
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
RCGenk
Level 6 Contributor
136 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 17 June 2013

I recently stayed at this hotel for 3 nights during an international congress I attended. Besides the fact that Scandinavian countries are expensive (not this hotel's fault), here are a few pros and cons from my side:

+ Very friendly and helpful staff.
+ Free internet.
+ Small shopping plaza nearby (walking distance).
+ Rooms have everything a business traveler desires (without frills, however).
+ Relatively close to the congress I attended (@ Dipoli Center)

- Pricey parking nearby (roughly EUR 29/night), which is your only choice for now.
- Heavy construction going on, on both sides of the hotel (noise issues)

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RCGenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanna P, Front Office Manager at Original Sokos Hotel Tapiola Garden, responded to this review, 26 June 2013
Dear Guest,

Thank you for your review following your business stay with us. I am delighted to hear you were so impressed by the hotel and the team here at Original Sokos Hotel Tapiola Garden.

I would like to make you aware of the discount for car parking. For hotel guests parking costs 17€/24h and I am very sorry that you had not been made aware of this.

I look forward to welcoming you back soon and wish you a lovely summer!
Kind regards
Hanna Pelkonen
Reception Service Manager
Original Sokos Hotel Tapiola Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Original Sokos Hotel Tapiola Garden

Property: Original Sokos Hotel Tapiola Garden
Address: Tapionaukio 3, Espoo 02100, Finland
Region: Finland > Uusimaa > Espoo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 12 Hotels in Espoo
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Original Sokos Hotel Tapiola Garden 4*
Number of rooms: 154
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