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Crowne Plaza Hotel Helsinki
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Reviews (1,087)
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Reviewed 7 October 2013

Spent 2 nights at this wonderful hotel.
Hotel located in very center of the city in quite area with easy walking proximity to train station and shopping area.
Our room was really spacy, well decorated, comfortable and clean.
Staff was really helpful and professional. No queues, no crowds in the lobby.
Breakfast has wide choice of food.
So we would really recommend this hotel for its service and nice rooms.

  • Stayed: September 2013, travelled with family
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1  Thank Knolling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2013 via mobile

I have stayed at quite a few CP's and this one is probably the most disappointing. It is shabby and tired.
Finland has so much to offer don't waste your time in this mundane place. The Radisson hotels in the city are a much better bet, better location, better service and rooms, they offer some Finnish design too.

  • Stayed: October 2013
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3  Thank lad1916
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Helsinki, responded to this reviewResponded 21 October 2013

Dear lad1916,

Thank you for taking the time to provide us with your feedback on your stay. It is unfortunate the overall decor of the hotel prevented you from fully enjoying your time with us. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Adrian D
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2013

I have stayed there for 5 nights in September 2013.Hotel is located like 1-1.5 km from the city centre. There is a very lovely park across the road in front of the hotel. Walking in 150-200 meters from the hotel you will able to catch a tram that will take you to the city centre and a few other places like the the harbour where the market is (read...souvenirs) and ferries that will take you a tour of a few islands near Helsinki.

Hotel staffs are very friendly and helpful. I am able to checked-in earlier ( around 9 am), maybe because the receptionist is quite thoughtful that me and my colleagues really need a rest ( jet-lag) after 13 hours flight.

Breakfast is great for me since coming from SE Asia where salmon is expensive. So everyday I had smoked salmon for breakfast.

  • Stayed: September 2013, travelled on business
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Thank Abdul Aziz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2013

I stayed here one night.

The room and the bathroom were clean. The beds are very comfortable. High quality bed sheets.

The rooms are large enough.

Very friendly personnel.

The only downside of the hotel is that you need to walk to the city center for 20-30 minutes.

Taxis are expensive.

The hotel has excellent amenities.

  • Stayed: September 2013, travelled on business
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Thank IANA940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2013

Overall, a nice place to stay. We stayed here for four nights. Our room was reasonably sized, plenty of room to store our luggage and backpacks. The breakfast was excellent, with reasonable variety, although it didn't vary during the four days. There was a nice coffee machine for a fresh expresso or latte 24 hours a day. The gym was excellent, a very nice variety of equipment. Although the hotel is a not in the City Center, it was still an easy and convenient walk into the city; it was a 30 minute walk to catch the ferry to Tallinn, the train station only a 20 minute walk. The place is lacks much character but otherwise, it was a nice place to stay, and we would stay there again in the future.

  • Stayed: September 2013, travelled on business
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Thank Heels23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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