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Crowne Plaza Hotel Helsinki
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Reviews (1,090)
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Reviewed 17 June 2014

The Crowne Plaza is located across from Hakasalmenpuisto park, short tram ride from the train station, and Kamppi bus station, making it a good choice for business visits to Helsinki. The area is also close to Töölöntori square and nearby restaurants.

The FinnAir airport bus makes a stop near the hotel, prior to a final stop at the train station.

Helsinki restaurant scene benefits from development of "gastro pub" style restaurants. Ravintola Kuu (Moon) is just around the corner and a popular choice within this form.

There is a spa and pool in the basement. This is also the location for the hotel sauna, which means that it is tightly controlled, not allowing usual custom of beer/alcoholic beverages in the sauna.

Room Tip: Access to club level lounge is convenient for evening setting of beer, wine and snacks. There are also computers available for checking into departing flights, catching up on email. Club level access also provides a morning continental breakfast in lounge, but does not compare with the full Finnish breakfast buffet in 1st floor restaurant. Ask for a room facing back or side street.
  • Stayed: June 2014, travelled on business
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Thank yrlesru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this reviewResponded 8 July 2014

Dear yrlesru,

thank you for your recent stay with us and for taking time to write your comments. Thank you also for sharing your tips about the surroundings of our hotel.I am glad to hear that you enjoyed your stay.

We look forward of welcoming you soon again to Crowne Plaza Helsinki.

Best regards,
Anna Kauppila
Duty Manager
Crowne Plaza Helsinki

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

Just come back from a two day stay in Helsinki. Crowne Plaza was a good choice. Very clean. Friendly staff at both reception and in the restaurant. OK it's a 15 minute walk into town which probably wouldn't be a lot of fun if the weather's grim, but still a good location. I wouldn't say the hotel has a huge amount of character, but I can't think of anything that was particularly wrong with it at all and I would recommend it to anyone going to Helsinki. Also probably the best night's sleep I've had for some time, so 10/10 for the bed.

  • Stayed: June 2014, travelled solo
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Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this reviewResponded 8 July 2014

Dear Mark A,

thank you staying with us and for leaving your kind comments about your stay. I am happy to hear that you enjoyed your stay with us. I will be sure to pass on your kind commments to our staff both at the reception and in our restaurant.

We hope to see you soon again in Crowne Plaza Helsinki.

Best regards,
Anna Kauppila
Duty Manager
Crowne Plaza Helsinki

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

This hotel is clean with good sized rooms and bathroom. The only draw back is that it is a little way from the city centre. However it is a walkable distance. The wi-fi is free and good. Buffett breakfast was OK

  • Stayed: May 2014, travelled as a couple
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1  Thank Dodger52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this reviewResponded 9 June 2014

Dear Dodger52,

thank you very much for staying with us and for sharing your comments. It is nice to hear that you liked our rooms and enjoyed your stay.

Our hotel is situated next to Töölö bay and park area but only one kilometer from the central railway station.

We hope to see you soon again in Crowne Plaza Helsinki.

Best regards,
Anna Kauppila
Duty Manager
Crowne Plaza Helsinki

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Everytime I'm visiting Helsinki I try to book this hotel as it's excellent in practically all aspects. Rooms are comfortable and spacious, breakfast is good, hotel location is also great - about 10-15 mins walk or 10 mins tram ride to the city center (Kamppi/Forum/central railway station area). There's also a nice gym in the hotel :)

  • Stayed: June 2013, travelled on business
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1  Thank Zdq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this reviewResponded 13 June 2014

Dear Zdq,

thank you very much for your kind review. We are very happy to hear that you like our hotel and want to stay here every time when you visit Helsinki. We are always very happy when a guest contacts us about the wonderful experience and service they have received. We will be sure to pass you kind words to our staff.

Thanks again for choosing Crowne Plaza Helsinki. We hope to see you again soon.

Best regards,
Anna Kauppila
Duty Manager
Crowne Plaza Helsinki

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2014 via mobile

Stayed in the hotel for one night on a weekend trip with my boyfriend. This hotel exceeded my expectations.

The room (standard double room) was very nice, it was clean and spaceous. Aircondition worked nicely and the bed was comfortable. Bathtub was a lovely bonus. The staff was friendly and helpful.

The breakfast had nice variety and there were enough of everything. The location of the hotel is excellent, 15 min walk from the main railway station.

Only thing I would complain was that there were not enough staff at the reception when we checked out, we had to wait for a while to get on our way.

I would recommed this hotel to my friends and family. Also I would cladly use this hotel again.

Stayed: May 2014, travelled as a couple
1  Thank Valdirah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this reviewResponded 28 May 2014

Dear Valdirah,

thank you for staying with us and for sharing your comments. We are pleased to know that you found our staff and service excellent and that you enjoyed our breakfast.

Thank you for your kind words, positive feedback is always nice to hear. We hope to have you as a guest in our hotel soon again.

Best regards,
Anna Kauppila
Duty Manager
Crowne Plaza Helsinki

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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