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All reviews fairytale forest breakfast room night's sleep swimming pool location is great business trip nice hotel sisu midsummer parliament quess designer elevator floor shower suite city
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Reviewed 6 November 2018

The hotel has undergone a total renovation and now it is fully ready.

We have stayed here four years ago and in the same Junior Suite #620. So we were able to compare the end result and it was stunning.

Actually, this Junior Suite could be called a Suite because it is huge, at least 75m2. It has two living rooms, a sauna, and four television sets. The main living room has two and the biggest one is 65".

The new decor is very stylish. Designer Paola Suhonen has created five different themes for the room floors. From floor 8 to 4 they are Tranquility, Sisu (a word used to typify the Finnish spirit), Fairytale Forest, Midsummer, and Winter Storm.

The breakfast was served in a big banquet hall and was quite average.

The staff was very friendly.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Mikael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this reviewResponded 10 November 2018

Dear Mikael F,

Thank you so much for your visit with us in Original Sokos Hotel Presidentti and also for your kind feedback. We are very glad to hear that you liked the end result of the renovation and that our staff served you well.

We hope to welcome you again soon!

With best regards,

Sanna, Service Manager

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Reviewed 1 November 2018

The bed and the pillow were a bit too soft for me so I had a bit hard time sleeping. I don't remember having this trouble before. I need to ask next time if there are different mattresses in other rooms. I stayed at Sisu -floor this time. The breakfast could be better. The bacon was overcooked and hard to chew and there were no sausages. The breakfast room tables are arranged so that it feels like a class room since everyone is sitting in rows. I felt a bit strange sitting there.Nevertheless a very pleasent stay during my business trip. I will definitely come back.

Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Coastal68164393194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this reviewResponded 2 November 2018

Hello Coastal68164393194,

Thank you for your kind review.
Next time come by the reception and ask us for a different pillow to your room!
It is nice to hear that you are planning a trip here again.

Hope to see you soon!

Best wishes,

Minda
Service Manager

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Reviewed 20 October 2018 via mobile

We had a very nice stay at Sokos Presidentti, Helsinki. Staff was very helpful and very service minded. One of the reasons that we booked the hotel was because it is central and had swimming pool. But sadly the swimming pool is not open during the daytime. Apart from that a superb experience.

Date of stay: October 2018
Trip type: Travelled with friends
1  Thank tommyz635
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this reviewResponded 21 October 2018

Dear Tommy Z,

Thank you for your feedback and also staying with us during your visit in Helsinki! Nice to hear that our staff was helpful and also that the service was also otherwise good. The pool and sauna times are connected to each other and unfortunately due to safety reasons we can't have the sauna on for the whole day. The morning and the evening are the times most persons have time to visit the sauna and the pool so that is why they are open on those times.

Welcome back soon and have a great autumn!

With best regards,

Sanna, Service Manager

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Reviewed 19 October 2018

Nice updated room. Clean, nice service and good location. Good basic breakfast! Good basic hotel at Helsinki. We have minor reclamation and they gave us free drinks from minibar without any asking. I definitely come back.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Pekutsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this reviewResponded 21 October 2018

Dear Pekutsi,

Thank you very much for visiting us in Original Sokos Hotel Presidentti! We are glad your visit was nice and pleasant.

See you next time!

Have a nice autumn!

With best regards,

Sanna, Service Manager

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Reviewed 19 October 2018

Very nice hotel, recently renovated, styled by Finnish designer Paola Suhonen. Located in middle of the city, 100m from Central bus station, metro station, house of Parliament, national museum, natural history museum and close to central train station, tram line. Underground parking next to hotel with fee ( quess it's expencive) Nice atmosphere very friendly personal. Very relaxing environment after busy day in city. I requested quiet room and sure it was quiet, I sleep alike log. Room was in 8th floor XL size. Bathroom was small but functional, towels and lining were Paola Suhonen design. Good Nordic breakfast what keeps you going until lunch or even more.

Room tip: 8th floor is designed to be quiet
Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Seagull4free
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this reviewResponded 21 October 2018

Dear Seagull4free,

Thank you for your visit in our hotel and especially your kind feedback. We are very glad you enjoyed your visit, breakfast, room and everything. We would be glad to welcome you back again any time!

With best regards,

Sanna, Service Manager

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