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“Good choice for conference participants”

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Holiday Inn Helsinki Exhibition & Convention Center
Ranked #45 of 66 Hotels in Helsinki
Reviewed 27 May 2013

This hotel is a very good choice if you are coming specifically for the conference center. It has a direct tramway or train connection with the city center and all the facilities are quite good. A side from that there is nothing around the hotel, not a single place to eat or to do something.

The Terra Nova restaurant doesn't seem like much but they serve excellent food!

However, if you are coming on holidays, then the Holiday Inn in the city center is more convenient and close to all the major attractions, shopping area and the harbor.

  • Stayed: May 2013, travelled on business
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Thank John_Sempere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this reviewResponded 20 June 2013

Dear John_Sempere,

Thank you for staying with us and writing feedback about your visit. I am pleased that you found our restaurant service to be at par with expectations. Please be assured that your additional comments have been noted and will be used to consider for further enhancements needed at our hotel.

Again, I thank you for your review and see you soon!

Regards,

Pam G
Case Manager
IHGCare

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125 - 131 of 265 reviews

Reviewed 25 May 2013

The hotel is good. Tram line just outside and not far from the train station. The central railway station is just a few minutes away by train or tram.The city centre is close to the central train station and so are the ferry terminals.
I had a harrowing experience. The security chain had shortened by a few millimetres over the night and we had to go through the experience of actually heating the chain before we got it opened. Imagine an emergency situation . The hotel staff were not very receptive about the complaint. I will be informing IHG and I hope this matter is taken seriously,not only in this property but world wide as well.

The air conditioning was not switched on and we were asked to keep a window open with an outside night temperature of 11degrees Celsius !!!!!!

Room Tip: Ask whether the Aircon is working. The 7th floor rooms were good. There is nothing special about t...
See more room tips
  • Stayed: May 2013, travelled with family
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Thank RAVI K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick M, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this reviewResponded 28 May 2013

Dear Ravi K

I am utterly sorry to hear that your stay was not as pleasant as it should have been. I have not come across to such problems with the room door safety chains previously but we´ll investigate it without hesitation and make sure that such problems should not happen in the future.

Best Regards

Patrick Mitzner
General Manager

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Reviewed 10 May 2013

If you are coming from the airport, it is highly advisable to take a cab instead of Bus 615 or Finnair Bus. Though the cab maybe more pricey, it is worth it because experience tells me the bus stop is at least 1 km over the hill before reaching the hotel. After a long flight you wouldnt wanna drag your luggage just to save some money.

The hotel is right next to the convention centre and some business school. There is really nothing fancy around the area. Limited cafe and Kioski as well. So buy some food stuff from the airport for midnite snack in case you get hungry.

The check in was fast and friendly. The only thing I didnt quite prefer was that I was given a double bed instead of a single queen bed since I am alone. The room is quite cosy but the toiletries are lacking. There is no toothbrush and basic bodywash and shampoo. I only discover two bottles fix-on-the wall kind of shampoo and bathing foam which reminds me of some low cost savings transit hotels.

Breakfast is American style almost every day. The bacon is salty and salmon is disappointing. Stuff like cheese and pastries are nice though.The restaurant at ground level is not bad but the menu can be quite limited. So I suggest going to the city centre for some fun if you have time.
i have never take the tram but the distance to the train station is about 30 mins walk. It is only one station away from city centre.

  • Stayed: May 2013, travelled on business
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1  Thank Chinadream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this reviewResponded 30 May 2013

Dear Chinadream,

We welcome feedback especially from our valued guests like you. Please accept my apologies for falling short of your expectations on some aspects of your stay. Please be assured that all your comments are being reviewed by the hotel management and actions will be done accordingly. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is.

Sincerely,

Karen G.
Case Manager
IHGCare

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Reviewed 20 April 2013

This hotel is a congress hotel. It can be reached by car, train, bus or tram. There are dozens of meeting and congress rooms with modern equipment. Direct access to the Helsinki fair center and the fair center parking building are useful.

Rooms are nice: good beds, cable TV, minibar, work desk and Internet access. Lobby areas are large enough and designed for big events. All the facilities are built for adults working at the hotel, fair center or Pasila area offices. If you are planning to do something else in Helsinki or you are travelling with family, it's worth considering if this is a right hotel for you.

There is a sauna, restaurant and a bar in the hotel. Breakfast was very good and the number of choices were enough. Front desk staff were very nice and helpful. All the meeting arrangements and the catering service went smoothly and WLAN access covered the whole building.

  • Stayed: April 2013, travelled on business
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Thank Konsta O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2013

I have visited Holiday Inn nearby the fair in Helsinki during many years. It is a very static hotel. You know exactly what you get and it doesn't change over time.
The rooms are quite big with the standard equipment. The positive is the selection of pillows and the cable internet which is easy installed. The negative is the carpet which soon needs to be changed.
The breakfast room seems to change depending on number of guests and congresses ongoing.
The quality is good to very good but the variaty could be better for a first class hotel.
Based on the price it gives good value and if you don't mind staying a couple of kilometers from the city center, this is a good choice.

  • Stayed: April 2013, travelled on business
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Thank Two_swedes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2013

This hotel was fine for sleeping and getting work done. It is your standard hotel room. The only down sides were that the only working outlets were in the bathroom and it was a hassle to plug in my laptop, cell phone and tablet near the sink. Not to mention, I had to rotate charging them. The bathroom also smelled pretty bad all the time from the drain in the floor.

Breakfast was great each morning and the staff was really friendly and helpful. The proximity to the train was very nice too.

  • Stayed: August 2012, travelled on business
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Thank triciajo44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2013 via mobile

Nice hotel close to the city centre, the central station and the airport bus (€6.30 every 20 minutes).

Friendly staff and nice sauna.

My room was clean, and large enough although a little bit worn out. But concerning the price, with breakfast included no problem at all

  • Stayed: February 2013
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Thank Thomas Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Helsinki Exhibition & Convention Center

Address: Messuaukio 1, Helsinki 00520, Finland
Phone Number:
Region: Finland > Uusimaa > Helsinki
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Business Hotel in Helsinki
#31 Luxury Hotel in Helsinki
Price Range: £80 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Helsinki Exhibition & Convention Center 4*
Number of rooms: 244
Official Description (provided by the hotel):
Conveniently located in the business district of Pasila in Helsinki and interconnected to the Helsinki Fair and Conference Center, the Holiday Inn Helsinki hotel is very popular with business and conference travelers as well as leisure travelers. With focus on flawless service, attention to detail, and impressive food and beverage offerings, the hotel s guests will leave with warm memories. The Holiday Inn Helsinki hotel is located just a few minutes from the Helsinki city centre and the beautiful architecture of Helsinki. Many sports and event arenas, such as Hartwall Arena, the Swimming Arena and Finnair Stadium are all close by the Holiday Inn Helsinki. Helsinki city centre: a few minutes by local train, taxi, tram or bus. Helsinki Airport: 20 minutes by taxi. With this perfect location for business and leisure travel, this high-standard hotel offers 244 spacious rooms with complimentary internet connection. The hotel offers free access to Minigym and Finnish sauna. Restaurant & Brasserie Terra Nova serves a wide range of Finnish and International cuisine. The lively bar at the Terra Nova welcomes you for a cocktail or a glass of wine before dinner. The friendly and helpful staff looks forward to welcome you to the Holiday Inn Helsinki! ... more   less 
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Also Known As:
Holiday Inn Helsinki
Helsinki Holiday Inn

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