I chose this hotel as it had a beach and advertised a swimming pool and my daughter loves swimming. When we arrived there was a sign warning against swimming in the sea due to a blue-green algal bloom - not Hilton's fault obviously. No bother, we would use the pool instead we thought. Only problem with that is that the pool is closed between 10 am and 5pm! If I had known that when booking then I would have gone elsewhere.
It was very warm in Helsinki during our trip and the room was like an oven and I couldn't work out how to get the ac working so I went to reception to ask for instructions. Turns out the reason I couldn't get it to work is that there was no ac!. No ac in a Hilton hotel I found to be unacceptable. I was advised by reception to open the window. I don't know whether you have been to Helsinki in August but if you have you will know that mosquitoes and other biting insect thrive and Hilton, in their wisdom, have decided not to fit fly screens on the windows so we spent the next hour trying to kill all the mosquitoes that had entered our room (and there were many of them)! So, choose your poison, boil in the heat or get bitten to pieces. We chose the boiling option and had a dreadful nights sleep.
On the plus side the location is good as there is a tram stop very nearby and the staff were helpful. The duty manager got me a jug of fresh milk for tea as they only provide the awful powdered creamer as standard
Given our overall experience I would never stay here again and I am now questioning whether I will automatically accept Hilton as an acceptable option without questioning my decision.
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- Also Known As:
- Hilton Helsinki Kalastajatorppa Hotel Helsinki
- Helsinki Hilton