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“Under lengthily exterior renovations...”

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Hotel Seurahuone Helsinki
Ranked #35 of 65 Hotels in Helsinki
Peterborough, United Kingdom
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Under lengthily exterior renovations...”
Reviewed 10 June 2014

So do not stay here if you have long days in meetings and the need to sleep. The work started at 06:30 up until 23:30 and being court side the temporary shelter on the roofs to shelter the work from the rain, you find that all smells are withheld including cigarette odours from the builders which either stops you from opening your window or makes your room stink like a 90's brewery!
Won't be staying here anytime soon. Lack of sleep, poor ventilation court side, elevator noise I heard from room (401) and the room service being closed on a monday(!) plus a miniature bathroom. When you're sat on the loo you can wash your hair in the sink! That's how cramped the bathroom was...

Shame as it looked nice on the website albeit a bit spooky.

Room Tip: Ask specifically for a room far from elevator shaft!
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Myshel2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HelSeuHP, Manager at Hotel Seurahuone Helsinki, responded to this review, 25 June 2014
Dear customer

Thank you for your visit in Seurahuone Helsinki. Thank you also for your review.

We are sorry your stay was so restless, but i assure you that we constantly make new plans to minimize the effects of the renovation. Your feedback is very important.

Kind regards

Petteri Vitikainen
Hotel Manager
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588 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (84)
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English first
Brisbane, Queensland, Australia
Level 6 Contributor
131 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 21 May 2014

Reading some reports about the Hotel Seurahuone on the trip across to Helsinki, I almost cancelled the reservation. But on arrival I found that both the positive and negative reviews had some accuracy but needed to be taken in context. This is the oldest hotel in Helsinki, so that means certain things. The foyer is small and the counter is quaint but by and large the service is fine. Heaps of tour group luggage in the desk area may not be all that attractive but it is safe and efficient. The elevator is ancient, but it is a treat and for its age is reasonably quick. Just remember, don't stand there waiting for a self opening elevator door - there isn't one. I took an interior room. This means, with the charming arched floor plan that my rooom loses a bit of space in the interior bevel. And even though I had day time construction noise, by night it is really quiet. There is no air conditioning as others have listed, so opening the room for air during the day means more noise, But when the windows are closed they effectively double glaze against the noise. The room decor is a nice mixture of original theme and modern texture and lighting, all in all very pleasant. The breakfast is not a la carte, but what choice is there isn't too bad even by Australian expectations. I am not the greatest continental breakfast fan but additional choices of scrambled egg, bacon and sausage gave me a reasonable meal. i just wish the coffee was real. However it is a fifty metre stroll to outside venues if you, as I was, are hanging out for a real espresso. The hotel opens onto one of the busiest in CBD Helsinki, and there is no gym. These are the two downsides I noticed most.

Room Tip: Take an interior room on a lower floor and take some exercise on the stairs.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level 5 Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 April 2014

I was curious about this famous hotel. It is really close to railway station, i would save time, just cross the street and you are on the train. The house itself is impressive, the stairs are beautiful, and the room hight is gorgeous. But the room I got, on the 4th floor, is not nice. The table looked like a dog had got nervous breakdown and scratched the desk. The bathroom was the most tiny one with too oversized sink. The inside of the bathtube was yellow (it is supposed to be white) from the ironed water. Breakfast was dissappointment. One plus was the friendly personel. But the standard is like at a 2 star hotel, or a youth hostel. One other positive thing was that the room facing the courtyard was quiet, so i got nice sleep anyway. But I wont come back. This is not value for the money, even if I found 40% off on the net, this is still not value for money. If they don´t upgrade the whole interior of this old building.

Room Tip: 4th floor nonsmoking facing courtyard gives good sleep
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NinaPia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Helsinki hotels

Zagreb, Croatia
Level 5 Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 27 March 2014

We appreciated the spacious room with wooden floor even if the interior is all in all somewhat worn out. A big plus is also the location: it could hardly get more central. The service was friendly. Breakfast was ok but nothing special.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TasteLover2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuopio
Level 5 Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 29 January 2014

The hotel has a perfect location in the middle of everything, elegant rooms but in desperate need of a brush-up. Breakfast was delicious and served in the beautiful restaurant. Also Bar Socis was nice with live music.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Minna68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Latvia, Riga
Level 5 Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 7 January 2014

As usual in old hotels there is that strange smell in passageway.
Furniture in room was black with lot of big mirrors. I felt like in some scary movie.

Bathroom was so tiny. Probably the smallest bathroom what I have seen.

The only good thing is the location of hotel. It's located right across the street at central station.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Viesha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HelSeuHP, Manager at Hotel Seurahuone Helsinki, responded to this review, 16 January 2014
Dier Viesha

Thank you very much for your feedback. We collect these kinds of reviews for future plannings.

The bathrooms in some of the rooms are indeed quite small. Our house was build 100 years ago, when guests had different needs. The building is also protected by Finnish Museum Authority, so major alterings can't be done. In the future renewings (as before) we always try to find the best solutions that respect both the history and the modern needs.
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Karlshamn, Blekinge Län, Sweden
Level 4 Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 December 2013 via mobile

+ : location (very close to the Main Street and also the central station), cleanliness, ability to choose your own pillow, interior.
- : some of the staff (some of the breakfast staff not so polite, more acting like polices that wants to make you feel stupid) and the breakfast overall - bad quality.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dino J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HelSeuHP, Manager at Hotel Seurahuone Helsinki, responded to this review, 16 January 2014
Dear Dino J

Thank you for your review. The problems in service have been discussed with the breakfast staff.

I am sorry that the quality of the breakfast didn't satisfy you, we try to aim better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Seurahuone Helsinki

Property: Hotel Seurahuone Helsinki
Address: Kaivokatu 12, Helsinki 00100, Finland
Region: Finland > Uusimaa > Helsinki
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #35 of 65 Hotels in Helsinki
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Seurahuone Helsinki 3.5*
Number of rooms: 118
Official Description (provided by the hotel):
Hotel Seurahuone Helsinki is a high class, tasteful business hotel in the heart of Helsinki. Historically over 170 years old Seurahuone is one of the most traditional hotels in Finland, and can be considered even internationally a state of the art hotel.Filled with a warm atmosphere Hotelli Seurahuone is a combination of the old time sophisticated spirit as well as modern high standard service. In addition to the individually appointed rooms the feeling of quality continues in the restaurant, the bar and the banquet floor.The hotel’s 118 accommodation rooms feature individual alternatives; Standard and Club room classes as well as four different, attractively furnished Junior Suites. Rooms are equipped and decorated in a way that successfully blends current trends and history. The beautiful furniture and surfaces are combined with wellfunctioning, up-to-date services. All rooms are equipped with, among others, a kettle and ironing point, wi-fi, a flatscreen TV, and the Pillow Menu guaranteeing a good night’s sleep.The roof and the attic renovation, as well as the renovation of the courtyard façade and window switching will be carried out in the property during the dec 2013 - Dec 2014. These works are aimed to be done as customer friendly as possible, but may cause some inconvenience. ... more   less 
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