We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Renovated but unfinished in service point of view”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Scandic Park Helsinki
Ranked #22 of 63 Hotels in Helsinki
Certificate of Excellence
Jyvaskyla, Finland
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Renovated but unfinished in service point of view”
Reviewed 25 January 2014

Nice and fresh old hotel with a new face but...
Service at the reception was poor and clumsy - everything had to be asked.
When we got to the room it was a mess: many items where missing (tea and coffee, papers from toilet) and there had been no cleaning - dust and large dust bunnys.
Our room change has handled very well and it left a nice feeling and the second room was fresh and generally ok. Breakfest room was hard to find and go to and also the breakfest was very poor.

Alltogether the hotel left a image that says " I'm not finished and I don't care!"

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kalle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,668 reviews from our community

Traveller rating
    431
    784
    328
    96
    29
See reviews for
440
383
156
495
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (128)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
St. Petersburg, Russia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 January 2014 via mobile

It's a nice and cozy hotel within a 20-minute walk from the very city centre. Unfortunately, now its sauna and swimming pool are being repaired, so one cannot use them. The rooms are stylish, however small. Breakfasts are versatile and tasty.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank dina_dinky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wiltshire
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 January 2014

It would be entirely disingenuous of me to provide a full review of the Scandic Continental given that it is undergoing a major refurbishment at the moment. Having stayed before, I can concur with other reviews that the 70's decor was in desperate need of a refresh and walking into the lobby bar felt like the set of a Columbo episode; however it seems that Scandic are dealing with this feedback and injecting new life into this tired old lady.

It's hard to run any business when you have builders, electricians, plumbers and decorators running amok, however the refurbishment seems to be relatively organised with 'live' areas boarded off from the building site; that said, you may have to walk through undecorated 'staff only' areas to get to your room and it's pot luck whether you get a newly refurbished room or one of the old fleet (as was the case during my stay).

With the main restaurant currently out of action, a makeshift restaurant has been constructed at the back of the building which is a fair hike in what I would assume was once a nightclub. It feels a little odd having breakfast and dinner on a neon lit dancefloor, but all in all they are making a good effort to keep things sane where the circumstances would normally dictate the opposite. I wholeheartedly recommend the Beef Steak with a pepper sauce, and fans of the orange carpet can rest assured that snippets of it still remain in some areas... for the time being at least. One thing I don't understand is why the restaurant is closed for dinner on a Sunday; this seems to be a recurring theme in their Finnish properties?!

All in all I had a very pleasant stay at the Scandic Continental and would recommend it. If you're of a nervous disposition or feel put out by building works, I'd look to phone ahead to see what disruption may occur as you may want to book elsewhere.

Scandic have clearly taken on board feedback about this property, and when finished, it looks like it will eventually be one of the jewels in Scandic's crown.

Room Tip: I chose a Superior room which had not yet been renovated. It was perfectly servicable.
See more room tips
  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hazzanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels
Level Contributor
78 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 9 January 2014

Brand new lobby area is a mix of different styles and colors and have to say, that it is very modern but the atmosphere remains quite cold and not cosy at all. New rooms are OK, motor-beds and overall spacious room as well as free wi-fi are huge plus. Our remote control (of TV) did not work, waited someone to come/repair it for over an hour (so improvements to the number of staff/employees are needed especially when the whole hotel is in use, as it is huge= lots of demands). Breakfast room were really crowded and old-fashioned, but I guess they will be also refurbished during the upcoming months. Central location though in the city and many buses/trams go beside the hotel. Nice Töölö-area is just behind the corner and in this area there are lot of great restaurants and small boutiques.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank apprendrelemonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 December 2013

Scandic Continental is very near the main attractions in Helsinki. It is very well connected by Tram line to the central raliway station. The tram station is just in front of the hotel at a walkable distance of less than 100 mtrs. The staff is very courteous and the breakfast spread is also very good. Though the hotel had lot of other facilities like Sauna, due to time constriants I could not make use of the same. The elevators in the hotel have security deature so unless one has a room key one cannot operate the elevator. The rooms are quite spacious and gives one the value for money.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sanjeev_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naantali, Finland
Level Contributor
1,122 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 389 helpful votes
Reviewed 22 November 2013

It's like a construction site now, because they are renovating whole hotel from top to bottom, so
it's not that fair to give 1 or 2 stars now, because it could be 4 or 5 in few weeks. This use to be famous and in 90's standards luxurious hotel way back then, but after that they haven't done much, so "facelift" is definitely good thing. But I was very disappointed that they didn't say anything about the on going renovation when I booked my room. Price was bargain(88€), when you are staying so close to many of major attractions(Opera,Finlandia house,Parliament,Olympic staduim etc.). But unfortunately they didn't even have parkingspace right now, so I had to park to neighbour hotel(Crowne Plaza) and my 17hr park was 29€.

Room Tip: Ask room facing frontside and you get distant sea views
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Halkidis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solf, Finland
Level Contributor
55 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 November 2013

This is a hotel with a lovely wiev over the Tölö bay if you happen to have one of those rooms facing in that direction. Next to perfect location, close to the city center. But as I wrote in the titel, it is time to renovait and it is going on as I write, it is about time because the hotel feels worn-out.
Quite normal breakfast buffet, but something I have not seen in many places was blueberry soop and I liked it a lot. The dinner meny was nice but the prices were not cheap. The food was good but the service slow. Big swimming pool and sauna on the 9th floor. An OK hotel and hopefully soon even better after the renovation. Could not, by the way, hear any noice from the work going on......

Room Tip: Choose a room facing the Tölö bay and on the higher floors and you will have a lovely wiev.
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PJFo72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Helsinki hotels
Scandic Paasi
#9 of 63 in Helsinki
4.5 of 5 bubbles 1,198 reviews
Vironniemi
Scandic Grand Marina
Scandic Grand Marina
#19 of 63 in Helsinki
4.0 of 5 bubbles 2,086 reviews
Show Prices
Show Prices
Show Prices
Hilton Helsinki Strand
#7 of 63 in Helsinki
4.5 of 5 bubbles 526 reviews
Kampinmalmi
Scandic Marski
Scandic Marski
#31 of 63 in Helsinki
4.0 of 5 bubbles 1,376 reviews
Kampinmalmi
Hotelli Finn
Hotelli Finn
#21 of 63 in Helsinki
4.0 of 5 bubbles 581 reviews
Show Prices
Show Prices
Show Prices

Been to Scandic Park Helsinki? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Scandic Park Helsinki

Property: Scandic Park Helsinki
Address: Mannerheimintie 46, Helsinki 00260, Finland (Formerly Scandic Hotel Continental Helsinki)
Region: Finland > Uusimaa > Helsinki
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 63 Hotels in Helsinki
Price Range (Based on Average Rates): £
Hotel Class:4 star — Scandic Park Helsinki 4*
Number of rooms: 523
Official Description (provided by the hotel):
Hotel is situated only a short walk from Helsinki city center and popular sights. Facilities include lobby area and hotel rooms, a restaurant, gym, sauna, indoor pool and excellent conference facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Scandic Hotels, Hotelopia, TravelUp, Odigeo, Priceline, Ebookers, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Scandic Park Helsinki reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing