On arrival parking entrace was hard to find and parking was expencive.
Also we have to drag our bags few steps to hotel.
Reception was uninformative and service almost rude.
We were using our freguent customer Scandic friend points to pay our stay, but we did not get free newspaper, nor given any directions to lifts, or how to find room, were not told about facilities and all this was done without smile.
Our room was meant to be newly renovated, but had a sofa placed next to bed so that it was blocking the way.
Bedsheets were made up fom two separate sheets, lamps could not be turned off from bed and to turn bathroom light off, keycard needed to be removed from doorway pocket as there was no other way to turn this light off.
Electrical cables were visibly hanging from lamps etc.
...wallpaper was nice.
Only bar was in lobby area and felt like bus station kiosk as they were selling all sorts at the same area.
However the gentleman running this very expencive kiosk was nice and friendly.
Breakfast was poor in many ways, the quality of food was average, tables were not cleaned and far too many people were packed in very small area.
On chek out no smile, no welcome again, no nothing..
I will be avoiding this hotel in future as there is so much nicer hotels for same price in Helsinki.
This hotel should have 2 stars max.
- Official Description (provided by the hotel):
- Hotel is situated only a short walk from Helsinki city center and popular sights. Facilities include lobby area and hotel rooms, a restaurant, gym, sauna, indoor pool and excellent conference facilities. ... more less
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