We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Helsinki City Centre
Ranked #17 of 66 Hotels in Helsinki
Certificate of Excellence
Reviewed 16 January 2014

I cannot say anything bad about this hotel. It was clean, the staff were amazing, location is prime, and its very modern. The room was perfect, I was upgraded to the executive room and had free internet, which worked fantastic. The location is a stones throw away from the train station, a short walk to the harbor where you can take a ferry to the old sea fortress, and the open air markets. The reception staff are very attentive and courteous, were very willing to give me tips on places to go see and do. My airline lost my luggage and had it delivered to the hotel... they kept it for me at the front desk and promptly notified me when it came in. Like i said, I loved everything about this hotel, If i am back in Helsinki, I will definitely stay here.

  • Stayed: August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Intrepid_Traveller42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (926)
There are newer reviews for Holiday Inn Helsinki City Centre
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

349 - 355 of 926 reviews

Reviewed 14 January 2014

The best thing about this hotel is its location! It's right next to the railway station, very handy for relatives from different parts of Europe to meet. I stayed here for two nights in November 2013 with my sisters and mother and was very happy with my experience. The staff was friendly enough, the room a good size and clean and the breakfast good (except for the srambled eggs made of powder I suspect!).What I liked most about my room was the quietness. My windows looked onto the back of another building with the station right behind it. Even though I could see one platform, I couldn't hear any traffic (train or otherwise!) at all! The bathroom was big but I found that the shower meant meant to be used in connection with the toilet was in a difficult place to reach (if you were sitting on the toilet).

Room Tip: If you want a quiet room, choose one looking towards the station!
  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Paula56_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2014

One of the key benefits of the Holiday Inn Helsinki City Centre is the location. It is just by the main train station. When arriving by air you can take the airport bus for 6.30 Euro for about 30 min and then walk for 3 minutes to the hotel. The other good thing about the location is that is it in the city center, which gives you a wide choice of restaurant to choose from.
The breakfast had an ok selection of cold and hot food. Rooms are clean and the beds comfortable.

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank johan6688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014

The quality of service at this hotel does not match the price.

Services such as breakfast were not included in normal rate, common areas were dirty, and requests for off hours use of sauna and late check out were flatly denied by the staff. It is obvious that this hotel does not value individual guest satisfaction.

With so many good similarly priced options nearby in Helsinki, stay elsewhere.

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank iasinick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Helsinki City Centre, responded to this reviewResponded 26 January 2014

Dear iasinick,

Thank you for taking the time to review our property. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. I am sorry that you were not satisfied with the service you received during your stay with us. Please accept our sincere apologies for any inconvenience it may have caused you. We appreciate your feedback as this is our best resource for improving guest services.

We value you as our guest and hope you will continue to choose IHG for your future travel needs.

Sincerely,

Lera P
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

i've been stayed in this hotel for 2 nights separately within 10 days in my finland trip.
i choose this hotel cos it's prime location, just 50m in front of the airport bus station, and the rail station is just on its left handside.

first stay happened on 20 dec 2013 and i was a solo traveller. the hotel offered me the early check in when i arrived the city from the early flight say before 7am. that room is pretty big and just opposite to the sauna room. it was perfect. but a little bit noisy from the bus, still, it's acceptable.
then, i returned to the hotel after visiting to Lapland with my family, this time, the room was smaller, but it was quieter cos it's facing the courtyard.
the breakfast is good, and it's important in winter.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank playeemobil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2013 via mobile

To start with this hotel is prime location right next to the main train station and the airport bus. Hundreds of restaurants and bars and shops around the corner and most sightseeing places within 10min walk.
The rooms were extremely clean and fresh with the most comfortable bed ever. Had such an amazing night sleep and so quiet to. The bathroom
Was clean, big and the shower had such good pressure. Staff friendly and helpful. Good price for the location and cleanliness . Would defnatily recommend

Stayed: December 2013, travelled as a couple
Thank Ksparksy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2013

Stayed 3 nights on business. Good room, very good sound insulation, decent bathroom. Breakfast a nice buffet also. Decent small gym in the basement. The key card system has finally been upgraded to a proximity swipe type one, works similarly in the lifts too. Well done for that improvement. Very convenient location by the main Helsinki railway station.

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LeenaSK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Helsinki hotels
Vironniemi
Radisson Blu Plaza Hotel, Helsinki
Vironniemi
GLO Hotel Kluuvi Helsinki
Hilton Helsinki Strand
#7 of 66 in Helsinki
671 reviews
Show Prices
Show Prices
Show Prices
Fabian Hotel
#2 of 66 in Helsinki
1,174 reviews
Kampinmalmi
Hotel Indigo Helsinki - Boulevard
Vironniemi
Original Sokos Hotel Vaakuna
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Helsinki City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Helsinki City Centre

Address: Elielinaukio 5, Helsinki 00100, Finland
Phone Number:
Region: Finland > Uusimaa > Helsinki
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#17 Luxury Hotel in Helsinki
#18 Business Hotel in Helsinki
#24 Romantic Hotel in Helsinki
Price Range: £104 - £213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Helsinki City Centre 4*
Number of rooms: 174
Official Description (provided by the hotel):
Stay in the heart of Helsinki at the refurbished Holiday Inn Helsinki City Centre hotel. Enjoy excellent location & transport links at the Holiday Inn Helsinki City Centre hotel. Check in to your refreshed, Scandinavian-style guest room, overlooking Finlandia Hall or bustling Eliel Square. Our stylish & comfortable open lobby invites you to linger - a completely new area where you can relax & really make yourself at home during your stay with us. Connect your laptop to free Wi-Fi or use our E-Bar & catch up with your friends or meet your colleagues at the lounge. Eating, drinking, socialising - there are so many ways you can use the space day & night. Convenient Finnair shuttle service runs to & from Helsinki Airport next to the Central Railway Station. The Helsinki Exhibition & Convention Centre is just five minutes away by train & the new Helsinki Music Centre and a verdant Töölönlahti Bay is just a short walk from the hotel. The shops, stores - including the iconic Stockmann and sights of Helsinki are also within strolling distance. Start your day with our fantastic breakfast buffet with a range of delicious options. The all-day dining menu packed with much-loved favorites, you can enjoy anywhere & anytime. Our To Go Café serves Segafredo coffee plus snacks 24-hours seven days a week. And of course in this family-friendly Helsinki hotel, kids eat free. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Expedia, IHG, Hotels.com, TripOnline SA, Evoline ltd, Ebookers, HotelQuickly, Cancelon and 5viajes2012 S.L. so you can book your Holiday Inn Helsinki City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Helsinki City Centre Hotel Helsinki
Helsinki Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing