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“Very nice design hotel in Helsinki centre”

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GLO Hotel Kluuvi Helsinki
Ranked #12 of 64 Hotels in Helsinki
Certificate of Excellence
Nesoddtangen
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Very nice design hotel in Helsinki centre”
4 of 5 bubbles Reviewed 7 January 2014

Nice rooms, clean hotel and polite service and nice details. The finish design and expression is taken care of in all rooms. Just open your eyes and take a good look when you walk around.
The breakfast wasn't suprisingly good. Little variation and would appreciated more focus on healthy food.
The hotel has a connection to a Spa but I didn't have time to use it.
The location was superb - in the very heart of Helsinki. The entrance is in a quite side street.

Room Tip: They might have some room towards the busy shopping street. Here the tramb runs by!!
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hege Merete H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,850 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (228)
Date | Rating
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English first
Oakland, California
Level Contributor
105 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 5 January 2014

This hotel is located in the heart of the city, within walking distance of the Senate Square, fish / tourist market, esplanade, shopping, and more. The rooms are on the small side, as can be expected with a hotel in this location, but the furnishings and fixtures were modern and clean. Breakfast is included, and has more than enough to satisfy your hunger.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Laura N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidelberg, Germany
Level Contributor
74 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 5 January 2014

The hotel is situated right in the centre of Helsinki, all major sights and most restaurants are within walking distance. The surroundings (Kluuvi) are nice, the staff was quite helpful on several occasions, breakfast was OK.

BUT:

- the room was tiny (estimated 12 sqm)
- room equipment was rather poor (you'd expect more from a 4* hotel)
- the bathroom door and walls were quite... translucent; you have to know each other well to get along in such a room
- the hotel is an old building which was not completely renovated (in particular the staircases look quite old), but even parts that had been renovated are quite worn off (e.g., hallways to get to rooms)
- very annoyingly, highspeed internet is NOT for free; you get a basic 512kB for free, but have to pay royally (19Euro per day) for a true high-speed connection

Overall, the hotel felt rather sterile and more like a fancy youth hostel. OK, you're in Finland (not famous for being warm and welcoming), but I've stayed in a lot of places in Scandinavia where I felt much more comfortable. For a romantic trip for two, this is definitely not the place to go.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lymond2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 5 January 2014

We chose this hotel on previous reviews and I would have to say I was disappointed. The hotel is very tired, with worn furnishings. The lighting is extremely poor especially in the bathroom. There is no tea and coffee making facilities. The breakfast is plentiful but very chaotic and crowded there did not appear to be enough seating. The location of the hotel is fantastic within easy walking distance to all attractions and transport and shops. The reception staff speak excellent English and are extremely helpful. I do not have a problem recommending this hotel if you are not looking for anything too flash.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank holidaysrgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 January 2014 via mobile

Our stay in Helsinki was comfortable at the Glo Hotel. The rooms were comfortable with nice beds and clean bathrooms, we also liked the addition of things like hair dryers, ironing boards, and tea and coffee in the rooms.

The restaurant was also nice with good food. Breakfast was nice as well, but nothing special.

The location was good too, being only around the corner from central station.

Only negative comment is that the staff at the front desk could be a little grumpy at times. Other than that the hotel was comfortable and clean.

Stayed December 2013
Helpful?
Thank bevtaylor2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 3 January 2014

I've booked standard double for me and my 11-years old daughter
I liked photos and location and was going to discover finland and helsinki for me and my daughter!

It took 10 minutes to walk the hotel from railway station.
So in the hotel.
For the first time i ve been given the room with the window is upper then my head level I din t like it

Then I have been given the room with small window facing to the yard and the roofs and with a view on the system of conditioning with a lot of noise I din t like it

Por fin! I have been given room at the last floor with the shower block in one corner of the room, and the toilet with large window on the other side and with the wash-stand near the bed. The celling was low. The floor in the shower was pretty warm... but when you come out from it you find yourself on very cold floor of the room )) And of cause there was big window with a view of the roof and system of conditioning with a its goooo noise

So that was standard room , not economy one... think and never never book it )
Ok all this means standard for this hotel

So i chose second one ) But I found out that window can not be opened at all and you have to breath with only conditioned air, never fresh air... I asked to open the window because i have allergy ... and found out that there is only one window key for whole hotel... So i could not close it properly )))) At the night the battery had switched off by itself and nothing could help to switch it on again ))) It was january ))) So there was rather cold in the room ))) Okey when i was whole frozen i call to reception ) A pretty girl brought me heater and it worked ok , but has only one leg )))
it was 6 am ))) And she said that maintenance start working at 8 am So i tried to sleep ... but at 8 the maintenance came ))) my daughter was sleeping of cause and battery remained broked (
The bed is very uncomfortable! After several hours of sleeping i have terrible pain in my upper back (((

Ok after all i decided to go to GYM(to warm and repair my back) which is complimentary for all guest of the hotel and works from 6 am to 22 pm everyday! So ... It was closed! ))))

So think twice Yes the hotel has very good location but it is so inhospitable and depressing that i strongly advise you choose another one )

Room Tip: So think twice Yes the hotel has very good location but it is so inhospitable and depressing that i...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank paola6662014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palacekamp, Guest Relations at GLO Hotel Kluuvi Helsinki, responded to this review, 23 January 2014
Dear paola6662014,

Thank you for your review. We are deeply sorry for all the inconvenience you needed to go through during your stay. We will investigate the maintenance problems you mentioned and will do our best to fix these issues as soon as possible. Whenever you are planning your second trip to Helsinki and do consider returning our hotel, I would kindly ask you to contact our reception directly. Out service team is more than happy to assist you with your requests and make sure that your next stay with us will be better.

All the best,
Enni Viuhkonen
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 January 2014

Love the location. Easy to travel around Helsinki. The room is spacious and wifi is provided.

The staff at the reception are friendly and helpful. Really enjoy our stay here :)

The only rant is the breakfast. Wish it has more varieties. Well, throughout my 10 days stay in Finland, the breakfast varieties are more or less the same everywhere.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zhi85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about GLO Hotel Kluuvi Helsinki

Property: GLO Hotel Kluuvi Helsinki
Address: Kluuvikatu 4, Helsinki 00100, Finland (Formerly Palace Kamp Hotel Glo)
Phone Number:
Region: Finland > Uusimaa > Helsinki > Vironniemi
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#6 Family Hotel in Helsinki
#7 Romantic Hotel in Helsinki
#7 Business Hotel in Helsinki
#12 Luxury Hotel in Helsinki
Price Range (Based on Average Rates): ££
Hotel Class:4 star — GLO Hotel Kluuvi Helsinki 4*
Number of rooms: 184
Official Description (provided by the hotel):
The most important idea behind the hotel is customizing the stay at the hotel to meet the needs of each individual guest. Hotel GLO Helsinki Kluuvi offers its guests a variety of recreational opportunities including sports, culture, dining, and health services in the hotel itself and outside its walls. The vast collection of services is something never before seen in a hotel in Helsinki. ... more   less 
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Also Known As:
Hotel Glo Helsinki
Glo Hotel Helsinki

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