We stayed for one night at this hotel and we were absolutely delighted. Our plane was delayed and I sent an email to inform reception that we would be arriving on the next day early morning, asking them to have our room ready. I immediately received an email from the hotel telling me that everything would be ready for us. We arrived in Helsinki at 6 am, took the 615 bus (definitely cheaper than a taxi, and hyper convenient at you'll then be 6 minutes walking distance from the hotel, 5 euros per person). The bus trip lasted for 30 minutes and the bus terminus is the Central Train Station. This is where you will take the bus to go back to the airport when you will leave Helsinki city centre. Once you get off, walk straight ahead (the direction the bus would actually take), cross the street and walk until the next intersection (you will see tramway tracks) then turn left and you will see shops like H&M, and Monki, walk straight ahead and the hotel will be 100 meters further to the right side of the street. When we arrived 2 receptionists were on duty. Our receptionist was absolutely amazing, she knew we were tired from a long trip from Asia, she was very nice, and professional, with a great sense of humour, interacting with us, which is quite rare in many hotels. She gave us the room immediately and told us that she took the liberty to inform house keeping to not disturb us so that we could sleep and she offered to allow us to stay in the room until 1pm to rest more, which was extremely nice. We went up to our room and we were very happy. First of all, the design of the room is very Scandinavian, wood and leather and the quietness of the room was immediately noticeable. I remind you that the hotel is located right in the city centre of the city. Great tv, great interior, the bathroom was superb, enormous sink and fantastic tiles on the floor, very spacious. We do travel a lot and we are used to 5 start hotels and we were often disappointed by hotels in Europe and we assure you that this hotel is up there in terms of quality. We slept for a while on very comfy beds, similar to the 'heavenly' beds in westin, fantastic quilts and bed sheets. We went down from breakfast and the choice if items was quite large, cereals, cold cuts, salmon, pastries, fresh fruits. In
Summary we found the breakkie to be yum. Coffee is included but if to want cappuccino or something special you will need to pay. Coffee was great anyway. I asked the waiter and the chef about one of the dishes (a fish that was in a jar, which we found absolutely delicious) and both knew exactly what it was , a fish called 'silli', marinated in salt and vinegar, with a hint (we thought) of blueberries. No other customer, we noticed, had it but it was actually a treat, if you go there, you must try it, looks slightly weird but it is yum! The service at breakfast was very diligent and staff were very helpful and with a smile. They don't bring you coffee, by the way, you will have to get it at the mini bar.
We asked if we could leave our luggage for a bit of sightseeing after check-out and it was some very nicely. The streets around the hotel were superb, lots of trendy shops, people and cafes and this is when we really realised how quiet was our room.
All in all, this hotel experience was extremely good and I would highly recommend the two receptionists (Mari and her colleague) for their professionalism and their high customer service skills. They definitely go the extra
- Official Description (provided by the hotel):
- The most important idea behind the hotel is customizing the stay at the hotel to meet the needs of each individual guest. Hotel GLO Helsinki Kluuvi offers its guests a variety of recreational opportunities including sports, culture, dining, and health services in the hotel itself and outside its walls. The vast collection of services is something never before seen in a hotel in Helsinki. ... more less
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- Also Known As:
- Hotel Glo Helsinki
- Glo Hotel Helsinki