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“Great staff, good service” 5 of 5 bubbles
Review of Original Sokos Hotel Albert

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Original Sokos Hotel Albert
Ranked #38 of 63 Hotels in Helsinki
Birmingham, United Kingdom
1 review
“Great staff, good service”
5 of 5 bubbles Reviewed 21 December 2013

Stayed here for a few days at beginning of December. Excellent service. Really nice and helpful staff, good breakfast, good restaurant, very comfortable rooms and reasonably close to Helsinki centre. Liked it a lot

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Picotdesay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin_Andergard, General Manager at Original Sokos Hotel Albert, responded to this review, 13 January 2014
Dear guest,

Thank you so much for your kind review of Original Sokos Hotel Albert.
This kind of feedback inspires our staff to keep up the our truly hospitable service!

We hope to see you as your guest again soon.

Best regards,
Martin Andergard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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249 reviews from our community

Traveller rating
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    49
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    2
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Victoria, Australia
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 25 July 2013

This hotel was very nice and my room was exactly like that of the pictures displayed on here. The room was spacious, it had a tv (though i wasn't sure how to work it), internet was fast in the room, and the bed was very comfortable. The staff were fantastic - always happy, smiling and very friendly. They were always willing to help ad spoke English. The breakfast was very good and there was variety between hot and cold foods.

My only criticism was that my room was next to the elevator - and it is an old school one - so everytime someone used it I heard a loud noise in my room (similar to the door in my room closing). I did ask reception for a change of room as I had a terrible sleep but the only rooms they had available were also next to an elevator. So if you are going to stay here, which I would recommend, I would ask for one away from the elevators to ensure a good night sleep.

Good hotel, great location and amazing staff! Definitely worth a stay.

Room Tip: Try and get a room away from the elevator. I stayed in 604 which was next to the elevator.
See more room tips
  • Stayed July 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jordan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmng, Manager at Original Sokos Hotel Albert, responded to this review, 6 August 2013
Dear Jordan,

thank you for your review. We are happy to hear that you enjoyed your stay, the service and personnel were kind, helpful and professional.

We hope to see you soon again in Helsinki.

Kind regards,

Kati Jousimies
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riga, Latvia
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 22 May 2013

Stayed in Sokos Albert for 3 days for a business trip. Single room is a bit tiny but still very pleasant. Bed, even being soft, surprisingly comfortable to sleep, they also provide 2 pillows of different sizes so you can select which on is more comfortable for you to sleep. 5 to 10 mins walking distance from the city center and main attractions. Not very convenient if you are travelling by car, but this is the case for almost every hotel in city centers. Hotel provides underground parking. Staff is helpful and friendly. Elevators in this hotel are kind of tiny and of older construction, no inner doors, so you see wall moving. Breakfast is average of a decent quality. In total hotel is a good recommendation for an affordable price.

  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ajonins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 March 2013

Basically good location within 5min-walking distance to the center; free wifi & free use of daily sauna services; very clean & modern design practical rooms(with a full set for ironing in the room); affordable & nice Italian restaurant downstair; cheerful staff.. Pretty much what I can expect at best value

Room Tip: you might want to ask for corner rooms to have both-side windows
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  • Stayed March 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MURAT C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Moscow City, Russia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 9 January 2013

Stayed in Sokos Albert for 3 days in January with my wife and our friends (young family with child). Location is just perfect - all city attractions, malls and central railway station are in 5-15 mins walk, while the hotel itself is located in a quiet residential area. There is a parking in a basement floor - it's not free (costs about 24 euros/day) but it's very convenient to have a parking inside the hotel in winter. Breakfast was excellent, really hearty and all staff was friendly and helpful.

Rooms are pretty decent, quiet and spacious, furnishing is not new but in a good condition. The only flaw was an absent of an additional bed option - our friends could not arrange any additional bed for their 4 y.o. son in their double room.

Stayed January 2013, travelled as a couple
Helpful?
2 Thank Anton Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malmo, Sweden
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 6 January 2013

When I first walked in I got a bit confused because the reception looked more like a bar, which it also was... The elevators are tiny and very old fashion, but the system works if you just read the sign.

The cleaning could've been better, there was a bit of dust here and there, the toilet didn't look like it had been cleaned before we got there. The most disgusting part was the handkerchief hanging on one of the radiators filled with buggers...

The rooms are very big, which is nice. The shower is a bit weird, you can't really close the door to the shower by design.

The breakfast wasn't that bad but still not the best I had. The location of the hotel is pretty good. Which means there's no need for a tram/bus ticket if your only staying in the centre of Helsinki.

I would say that Helsinki is one of the most boring big cities I've ever visited but if you ever go there don't forget to buy Felix salmon mayo and if you want American burgers visit chico's close to Sandviken

  • Stayed January 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Amiando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 1 January 2013

The outstanding features of this hotel are its service and its breakfast. The location is good, about 20 minutes walk to centre of Helsinki and near restaurants and "supermarkets" if you want to buy food for snacks, and Helsinki's "design district". About 20 to 25 minutes walk from the 2 hour ferry to Tailinn, Estonia. There is a bus that goes by the hotel, but we usually just walked to where we were going.

I had asked for a quiet room and got one, on the sixth floor. Unfortunately, it faced east and this hotel caters to Nordics who do not mind sun in the early morning in June. They do have curtains but not "black-out" curtains. They offered to switch our room for one facing west but we did not want to change for another two nights. Within half an hour they sent up somebody who taped down our curtains which really cut down on the light. It did mean no light during the day but that is the fastest response either of us have ever had from a hotel. The reception and staff in general was always helpful, cheerful, and friendly. The only caveat is if you are sensitive to light I would ask for a room that does not face east if you are going to be there when the sun rises early.

The good part about being woken early was we went to their breakfast which was great. No matter what you eat, or do not eat, you would like this breakfast. Not only porridge, but organic rye porridge. Fresh fruit (I think strawberries and a Finnish berry like a blueberry).
Cheese, cold meats, herring, various kinds of Scandinavian bread, pancakes, even various kinds of coffee. I love breakfast and I thought Israeli breakfasts were the best in the world, but this was just as good in a different way.

The room had both a safe and small fridge which I like. No fancy little bottles of conditioner, and limited space for your clothes but for location, service, and breakfast cannot be beat. Receptionists and hotel staff spoke very good English; most people in Helsinki spoke English..Street signs are in Finnish and Swedish. We saw several menus in Finiish, Swedish, Russian and English. Sweden and Russia at different times had conquered Finland but the Finnish don't care. If you want to come to Finland and spend money, they welcome you.

We had heard their Italian restaurant was good so decided to eat there one night when we were tired. Not only reasonable, but delicious. In fact, better than some well-known restaurants we ate in elsewhere in Helsinki.

Room Tip: Facing east is away from main street so quieter but early morning sun in summer months could disturb...
See more room tips
  • Stayed June 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Woman_in_Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Original Sokos Hotel Albert

Property: Original Sokos Hotel Albert
Address: Albertinkatu 30, Helsinki 00120, Finland
Region: Finland > Uusimaa > Helsinki
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#16 Business Hotel in Helsinki
#23 Romantic Hotel in Helsinki
#30 Luxury Hotel in Helsinki
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Original Sokos Hotel Albert 4*
Number of rooms: 95
Official Description (provided by the hotel):
SOKOS HOTEL ALBERT is located in the hub of the cultural, commercial, historical, and in a sense even bohemian Helsinki. Within walking distance the quest will find Signature Design clothes, Finnish Design Furniture, vintage furniture- and rare-to-find vinyl record shops. SOKOS HOTEL ALBERT represents a genuinely new type of urban hotel with a mission to compose individual hotel experiences according to each guest's wishes. ... more   less 
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Also Known As:
Sokos Hotel Helsinki

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