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“Good place for a conference”

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Holiday Club Caribia
Ranked #11 of 17 Hotels in Turku
Helsinki, Finland
Level Contributor
90 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Good place for a conference”
3 of 5 bubbles Reviewed 28 May 2013

I spend two nights here on a conference trip, for which it provides good settings. Auditiorium is fine and the hotel also has several smaller rooms for smaller groups. With them though the problem is that some are way too warm and some too cold. Breakfast is a bit modest, but as a conference visitior the lunch/dinner service worked really well. There were several lines from which you could take your food and so no need to wait in line. More options would have been welcomed for the warm dish. Rooms are a bit small, and especially bathrooms. Even for a small person it is a bit hard to move there. Location is walking distance from the centre of the town, and bus service seems to run regularly between the hotel and downtown as there are several houses for student accomondation near by.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EricaK2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jalonta, Front Office Manager at Holiday Club Caribia, responded to this review, 27 June 2013
At our hotel there are a lot of conference clients and business travelers, and we have received a lot of praise for peaceful accommodation and our spa and gym services which are included in the accommodation price, as well as large and diverse array of meeting rooms and other conference facilities. Glad to hear that in your opinion our conference services worked well.

We are constantly trying to develope our services in the restaurants as well as in the conference services and for this reason all feedback is important to us.

Thank you for your feedback, we hope to see you at our hotel again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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189 reviews from our community

Traveller rating
    20
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    70
    27
    11
See reviews for
108
38
2
23
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Helsinki - Finland
Level Contributor
186 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
3 of 5 bubbles Reviewed 13 May 2013

Our family of 2 adults and 2 children needed a room for the night before a cruise from Turku. Out of four available hotels with a family size room we choose Sokos Hotel Caribia. Other options would have been a hotel in downton Turku, one in Ruissalo spa and one in Naantali spa (about 20km from the ferry terminal).

The room cost us 270 euros and was definitely not worth it. The room itself had seen better days, our room was very, very warm (someone else mentioned this as well in TripAdvisor) and the extra bed for our older child was hard as a rock.

Breakfast in the hotel was decent and sufficient.

Unfortunately we did not have the opportunity to try the spa due to very late arrival as well as early check-out.

Parking (no security, outdoors) will cost you 11 euros, no perks or benefits for hotel guests, which I consider a daylight robbery.

Access to Turku centrum will require decent walking shoes, taxi or a car of your own. Out of all the Sokos hotels I've stayed, this one was definitely the worst, usually they are much better and cheaper. Next time Ruissalo or Naantali without a question.

  • Stayed May 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Totti K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jalonta, Front Office Manager at Holiday Club Caribia, responded to this review, 27 June 2013
It´s unfortunate that our hotel did´not fill up your expectations. There are several room options in our hotel to choose from and we are more than happy to help to find the best alternative for each client. In our bigger rooms (Superior and Juniorsuite) has a possibility for two extrabeds from the sofa, in Standard room there is a place for 1 extrabed. The room price is affected from these things: room type, arrival date, room availability and how many extra beds needed.

We have a charge for parkering, 11 €/night, 0,70 €/hour (With S-Etukortti Card 5 €/ night). Parking fee is quite competitive compared to other hotels parking fees in the city centre. Parking area does not belong to the hotel and this is the reason why it is not free even to our hotel clients.

Our location is 1.5 km from the city center and it gets about 15 minutes to walk to there. There is also a good bus connections from our hotel to the city center, buses leaves every 10 minutes to the city center and back.

Thank you for your observations and feedback.
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Cyprus
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 25 April 2013

The hotel itself was fine, service was okay and room comfortable, only the air con did not work and the room was boiling hot all night. We basically chose this hotel for the spa, which was alright. I just wonder whether the saunas really have to be without-swimsuit-mixed in a place where many foreigners come as well. I met a foreign lady who was totally shocked by this and I did not feel totally comfortable myself even if I am born and bred Finn.
They failed to tell that the outside saunas in the sauna village were great and you could actually enter with your swimsuit on, which made the experience a lot better. Outside pool was a cool experience in the winter sun, really nice.
We were more or less forced to eat in the restaurant downstairs, because the hotel was too far from Turku city centre. The food was okayish, but the service below bar. The male waiter was very unfriendly and actually got my order wrong twice and what is worse, without saying he is sorry or offering any compensation.
These little experiences made the hotel feel worse than it actually was. And what is it with that mascot, really???

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank JaanaCyprus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jalonta, Front Office Manager at Holiday Club Caribia, responded to this review, 27 June 2013
Thank you for your feedback.

We are sorry to hear you found our service and hotel practices were unpleasant and tricky. It is not possible to keep your bathing suit on in the sauna, because there are several hundred people using saunas during the day and even after thorough washing the swimming suit, there still remains bacteria and chlorine, which are a risk in saunas hot air. We take care of the cleanliness and hygiene in spa area daily and also the spa areas hygiene is also regularly tested according the requirements of the authorities.

Saunas at the sauna village (Smoke-sauna and wood-fired sauna) makes a little exception from this standard, as in these saunas there are both men and women using them at the same time and, therefore, it is not possible to take your swimming suit off. These saunas are also available only in exceptional cases (eg holidays or special benefit) and that´s why there are not as big of a risk of hygiene like saunas in the spa area used continuously. However, we were glad to hear that you liked our alternative saunas and outdoor pools.

Thank you also for your observations and feedback from our restaurants and service in them. We try to develop our restaurant services all the time.

Our location is 1.5 km from the city center and it gets about 15 minutes to walk to there. There is also a good bus connections from our hotel to the city center, buses leaves every 10 minutes to the city center and back. Cars can be parked at the hotels parking lot and take a trip to Turku, either on foot or by bus. Along the road and in the centre there are plenty of restaurants.

You also mentioned our mascot “Posankka”. Posankka is designed by a famous finnish artist Alvar Gullichsen, who is better know from his Pop Art. Posankka is half pig and half duck. It is very well know-landmark here in Turku.
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Malvern, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 9 April 2013

We only visited the Spa.
Lovely.
Great pools, fun for young and old. Slides and water massages.
Outdoor pool - lovely to swim there in warm water while the air was freezing.
Nice changeing rooms and fantastic sauna and steam room.


We spend 3 hours there - good value.

  • Stayed March 2013, travelled with family
    • Value
    • Service
Helpful?
Thank JMBMAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jalonta, Front Office Manager at Holiday Club Caribia, responded to this review, 27 June 2013
Thank you for your nice feedback, we are glad to hear your visit was enjoyable. Hopefully we´ll see you soon again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampere, Finland
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 8 April 2013

Recently visited Turku Caribia with family. While the spa side of things was a bit of a disappointment (pool area rather small and fragmented), the hotel did take the children into account in various ways: Big meeting room was converted into a play area with tv, toys, games, other equipment to play and jump around with! Buffet dinner was a bit on the pricey side, but good nevertheless and children's price was calculated based on age (1€ per year) so no complaints with that. Car parking was a nightmare in winter conditions and with heavy snowfall.

Room Tip: Rooms can be hot as Finns value heat over good air-conditioning. At least we had to open windows mor...
See more room tips
  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnJou_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jalonta, Front Office Manager at Holiday Club Caribia, responded to this review, 27 June 2013
Thank you for your feedback. We are sorry to hear our pool department did not meet your expectations due to its size and services. It was nice to hear thoug that in your opinion children had been taken very well into account. We try continuously improve our services, so that our services are versatile and suitable for the whole family.

Our reception is open 24 hours a day and they are more than happy to help our guests with all questions and problems including Air conditioning.

Thank you for your feedback and we hope to see you again.
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Tampere, Finland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 21 January 2013

Room was clean. Breakfast excellent, very good variety. Kids would love the spa (water was quite cold). Free internet access available in rooms. Mini-golf in the hotel's grounds. Little bit outdated hotel.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
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Helpful?
Thank Fincreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jalonta, Front Office Manager at Holiday Club Caribia, responded to this review, 25 January 2013
It is always nice to hear that our clients have enjoyed their visit. We get a lot of positive feedback about our breakfast, and nice to note that also you felt it was good.
We are sorry to hear that you felt the water was cold in the spa. We maintain to keep all pools quite warm and we check the temperatures daily. Water in most of the pools are +32°C (one is 28°C), childrens pool is +34°C and outside pool is +30°C.
We are also updating our rooms at this very moment, so in future we should have more updated rooms for our clients to book.

Thank you for your feedback, we hope to see you at our hotel again!

General Manager
Lorentz Salo
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Stockholm, Sweden
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 January 2013

We stayed in a standard room and it is the third time here. Each time we bought two night in a cruise package of viking line, so we are not completely sure on how much is paid for the hotel, but it should be around 100 euro/night. it comprises the breakfast and the unlimited use of the spa. This point really makes the difference, and is the reason why we came here. the room are maybe average, clean, with a desk, a small table, an armchair, a seat, a small fridge where customer are welcome to put their things. The breakfast is generous quantitatively, good but not excelent. unfortunately in busy days it might be difficult to get a clean empty table as soon as you arrive in the dining room. Personel at the reception speaks perfectly english and is helpful and kind, and we could check in much earlier then official check in time. we come here for the funny spa, and we have always been satisfied with the variety of pools, slides, and saunas (several types available even if the smoked one is not completely genuine). Considering these features the hotel has a very good quality /price ratio.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank francifra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jalonta, Front Office Manager at Holiday Club Caribia, responded to this review, 25 January 2013
Thank you for your nice feedback. We are glad to hear your visit was as nice as always and you really enjoyed of our theme spa. It is also nice to hear that you find our service and staff helpful and welcoming.
It ´s good that you had a nice experience of all our saunas and pools. We do offer different types of saunas both in spa area and as well as in our sauna village. In sauna village you can enjoy the atmosphere of genuine smoke sauna (it takes more than 4 hrs to prepare it for use) or traditional sauna heaten up with wood. Unfortunately these two saunas are not commonly available for all clients, only during holidays and special offers.
We also try to develop our restaurant services all the time (like breakfast) and all the feedback we get is important to us.

We hope to see you again here soon!

General Manager
Lorentz Salo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Club Caribia

Property: Holiday Club Caribia
Address: Kongressikuja 1, Turku 20540, Finland
Region: Finland > Southwest Finland > Turku
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 17 Hotels in Turku
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Holiday Club Caribia 3.5*
Number of rooms: 175
Official Description (provided by the hotel):
Turun keskustan tuntumassa sijaitseva Holiday Club Caribia on kylpyla- ja tapahtumahotelli, jossa jarjestetaan pienia ja suuria kohtaamisia. Caribiassa vietetaan hyvia hetkia etelanmerien rennossa hengessa, kylvetaan, rentoudutaan, kuntoillaan ja inspiroidutaan; ladataan akkuja ja saadaan energiaa. Milloin viimeksi kavit aidossa savusaunassa, hurjastelit vesiliukumaessa tai annoit itsellesi luvan hengahtaa? ... more   less 
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