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“Thorsmork / Eyjafjallajokull Tour”

Nature Explorer Tours
Certificate of Excellence
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Attraction details
Owner description: Nature Explorer offers tours in Iceland in Super Jeeps or Super-Trucks, which are modified 4x4s, which enable us to safely drive on glaciers and across unbridged rivers and reach otherwise inaccessible terrains, so that you can explore more of Iceland. We are a small, family run Icelandic tour operator, with a team of expert driverguides with background in Mt. Search & Rescue, 4x4 instructors and professional guides. We have a passion for Iceland and take pride sharing it in a personalized service on a variety of day and multi day tours. On our day tours out of Reykjavik we have the smallest group size in the industry, only 5 passengers per Super Jeep, but we can also cater to larger groups, and we offer private tours. We hope we can share your Iceland adventure.
Reviewed 31 December 2013

We had a really good experience with Nature explorers. We booked the Thorsmork / Eyjafjallajokull Tour. They (Kristrun and 'Hawk') were very prompt with their responses during the booking process and answered all the questions we had in a friendly manner. On the day of the tour, they picked us up on time in the hotel lobby in an amazing modified Nissan patrol.. very cool !!. The driver was very informative and cheerful. It was just 4 people in the jeep so that really enhanced the experience (better than those big tour buses). The tour itself was brilliant, the driver explained everything very well and made stops to pick up snacks/bathroom breaks. Overall - a very enjoyable trip ! Thank you :)

Thank andrea_cornel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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139 - 143 of 243 reviews

Reviewed 23 December 2013

Everything about the tours we booked with this company was great. We felt taken care of and were exposed parts of Iceland that the big bus tours miss. Our driver was highly skilled through some pretty nasty weather and blazed new trails through the snow pack. The only problem was on the admin side. The comms from the company were not great and there was some confusion about the dates and hotel location (despite being correct in the booking). Recommend calling ahead to confirm details. However, once this minor glitches were fixed, we had great adventure in Iceland.

Thank TheBeardHasSpoken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hawk_Nature_Expl, Owner at Nature Explorer Tours, responded to this reviewResponded 27 December 2013

Thank you for taking the time to review our tours, we‘re glad you enjoyed them.
Regarding the confusion on the admin side, it brings up a good point that we can certainly learn from and travelers to Iceland might also find useful. Some apartments for rent are listed in one place but actually have apartments on other streets too – so our driver/guide waited at the main location and because these apartments don‘t have a lobby, he could not ask at a front desk.
Therefore, our learning from this is always ask for the street address. Although it has nothing to do with this, another problem that has occurred is that people have booked a tour under one name and a tour under another name – and then there is no way for us find them.
‚The devil is in the details‘ 

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2013

My wife and I visited Iceland for the first time in November 2013. Our experience was brilliantly orchestrated by the team at Nature Explorer. The entire process was delivered smoothly, as described, and with a happy smile. "Hawk" helped us initially over the phone and his friendly demeanor and helpful attitude made him stand out from the other tour operators we contacted. Klara picked up right where he left off, keeping in touch quickly via email and helping close all the loose ends for our 3 night stay.

And most importantly, Ingi our guide/driver/friend was the ultimate companion. His years of experience, in depth knowledge, and friendliness made every moment of our 3 tours with him an absolute pleasure. He was able to keep us comfortable even during the most adventurous parts of our tours. The tours were all wonderfully paced and packed with interesting tid bits, absolutely beautiful locations, and total fun.

If you are traveling to Iceland, you can start and end your search with Nature Explorer.

2  Thank Adam L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2013

We have just returned from a 4 night break in Iceland from 1st-5th December. Having never been to Iceland before we decided to use an agency and choose Nature Explorer due to best value prices. We are very happy with our decision. Kristrun was very helpful from the start of booking and answered all my queries, until the completion and after service of the holiday. Communications were excellent and the hotels and vehicle that they choose for us were perfect.

She prepared an itinerary for us which covered all the major waterfalls, lagoons, glaciers etc in the South of Iceland from Reykjavik to Jokulsarlon and back via the Golden Circle. I had advised her where husband and I wanted to visit due to photography and she ensured we didn't miss out on anything. We felt that we saw as much as possible of Iceland in the 4 days that we had due to this perfect itinerary. We were provided with a mobile telephone and a GPS system which provided some comfort in a very icy and snowy Iceland, especially when in the midst of nowhere.

All in all a fantastic company whom I would use in the future and would recommend to everyone.

We are hoping for a return visit very soon :) Thank you Nature Explorer for providing us with a perfect service and a very enjoyable holiday.

2  Thank Lisa2374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 November 2013

We had an amazing tour of Landmannaluagar and Hekla with Nature Explorer and driver guide Ingi. It was the best tour we had in Iceland, and to think of it, the best day tour we've ever had! It felt special being the only two on the trip so had the freedom to go at our own pace. Ingi was great at answering all our questions as well as giving us fascinating information about Iceland, it's history and geology.

The scenery was utterly breathtaking and we felt privileged to be able to see it in this way, there was a light dusting of snow which contrast beautifully with the black volcanic ash. I sat in front so had an incredible view and took a lot of pictures. We stopped at a fantastic viewpoints including a double waterfall and a crater lake. Ingi also let us stop on demand when the photo op was too good to miss. The whole tour was well paced and we never felt rushed. The 'destination' stop was bathing in the Hot Spring at Landmannaluagar, a fantastic experience you shouldn't miss. We asked if we could walk a little to see the multicoloured hills and Ingi arranged it for us.

The car was comfortable, clean and we felt 100% safe with Ingi driving. All the booking arrangements etc were perfect and friendly. I would definitely recommend Nature Explorer to anyone.

3  Thank Leon1d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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