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Hotel Borg by Keahotels
Ranked #22 of 54 Hotels in Reykjavik
Certificate of Excellence
Reviewed 10 July 2014 via mobile

First of all, Iceland should be renamed to Niceland. Beautiful country. Beautiful people. Borg Hotel was certainly nice but with construction going on around it, the Jack Hammer was our alarm clock. Our room was just above the bar, so it was noisy until the wee hours of the morning. Ask for 'quieter' rooms. We had breakfast in their restaurant, and it was nothing to write home about but substantial. My husband loved the crab dip.
We will book there again when we return. Staff is accommodating and friendly.

Stayed: July 2014
1  Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 July 2014

Rarely have we stayed in a luxury hotel with more eye candy that Borg Hotel. The location could not be better.
Once gets beyond the beauty of the place, however, some flaws become obvious--a buffet breakfast that is weaker than similar quality hotels in other major European cities, somewhat reluctant service (such as our being asked whether the 4 large suitcases that were brought into the lobby should be brought up to the room by a bellman) and then having a bellman that seemed to want to run out of our room as quickly as he could without explaining anything or waiting for us to ask any questions. Also, this hotel has no exercise facility.
Finally, the mattress in our suite was way, way too soft. Thought we were on a trampoline.

Room Tip: Do not accept a standard-level room--too tiny-- or one on the fifth floor.
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  • Stayed: July 2014, travelled as a couple
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1  Thank yypo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

A booking snafu started us on a downward slide when we were told at the last minute that we couldn't be accommodated and were booked by Borg at another hotel that did not meet our expectations. However a visit back to Borg resulted in getting rooms, not at the level booked but then upgraded the second night. The staff are beyond all expectations, particularly Raquel. They bent over backwards to help us and recommended the wonderful restaurants we went to. The rooms in the newer section are particularly nice. The mattress was a little soft for my taste but heated bathroom floors and towels racks are such an appreciated luxury.

It is a beautiful central location walking distance to so much. I would definitely stay there again and recommend it highly.

Room Tip: Overlooking the square is the prettiest but Friday and Saturday night revelers, especially during th...
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  • Stayed: July 2014, travelled as a couple
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2  Thank Airsucker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014 via mobile

This hotel is in a very unique
Older Art Deco boutique building right in front of a small park and next to the parliament building in downtown Reykjavik. Very close to the best restaurants and bars. Check out Prikid for a local bar at night or Austur which is more a club. The rooms are ok, nothing special. The comforters are very comfortable and the mattress is quite comfortable as well. The bathroom is sufficient for it's need. A large shower and one vanity. The shower seemed to never drain properly which was also a problem into parents room. The room was completely fine for our needs since we were barely in it.

Most of the staff were very accommodating. Housekeeping was always very efficient and made up the rooms as soon as we left or shortly after. The front desk also was very accommodating. I did not experience bad service like some of the other reviews said. RACHEL and TOMAS were extremely accommodating to our needs and went out of their way to
Make sure we were happy. The only serious issue we encountered was my parents having to move rooms for one night out of their suite because they were overbooked. The hotel moved their luggage and moved it back to another suite the next day while we were out. Never had any issues with breakfast staff, they were also very accommodating however they did not smile much.

All in all this hotel is centrally located in the city and has very nice staff who are always willing to help. Although the hotel is a little older it definitely suited our needs. We checked out some of the other comparable hotels in the area and we did not feel they were any better.

Also check out Kol for dinner one night!! Sooooo good!

Stayed: July 2014
1  Thank TheMiamiUrbEx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

The hotel is very conveniently located near restaurants, shops and other attractions. The staff was extremely KNOWLEDGABLE, helpful in booking tours and transportation and were friendly throughout. The rooms were surprising large for Europe, with comfortable beds, nice showers, room safe large enough for a laptop (and with an outlet in it). The breakfast buffet was very nice, but a bit pricey.

On a vaguely related note, EVERYBODY we met in Reykjavik was friendly.

Stayed: July 2014, travelled with family
2  Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

A well preserved art deco hotel, carefully modernised, beautifully designed down to small details like the headboards of beds, with all amenities you would expect, centrally located on Austurvöllur and so within easy walking distance to the old town, the port and the shopping and entertainment areas. Breakfast is buffet-style in the restaurant (which otherwise was closed during our stay, unfortunately), quite a good choice with some Icelandic specialities including cod liver oil and excellent skyr. Reception and concierge were friendly but in a Scandinavian sort of way, that is to say even though we had a large number of suitcases and bags no one offered any assistance. Never mind - we enjoyed our stay and would definitely go back. The concierge was helpful with arranging tours as well. Free (and pretty good) wi-fi.

Room Tip: Obviously rooms looking out onto the square are best; traffic notwithstanding our room was quiet.
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  • Stayed: May 2014, travelled as a couple
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Thank Hamburgguy47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

Stayed here for one night, and barring an incident with an allergy (more our fault than the hotel's), it was thouroghly enjoyable. The art deco design was eye catching and the staff were very helpful. The rooms were very luxurious and spacious- we particularly liked the addition of the sliding door into the parents' room! The food was exquisite, and well deserving of its high status, but the pudding clearly had nuts in where we had forewarned the staff- this put a considerable downer on the trip, but it was by no means entirely the fault of the hotel.

  • Stayed: August 2013, travelled with family
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Thank Hugh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Borg by Keahotels

Address: Posthusstraeti 11, Reykjavik 101, Iceland
Region: Iceland > Capital Region > Reykjavik
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Reykjavik
#4 Spa Hotel in Reykjavik
#8 Romantic Hotel in Reykjavik
#11 Family Hotel in Reykjavik
#13 Luxury Hotel in Reykjavik
Price Range: £199 - £381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Borg by Keahotels 4*
Number of rooms: 99
Official Description (provided by the hotel):
Dignified and imposing, Hotel Borg overlooks the beautiful square of Austurvöllur, in the heart of Reykjavík, across from Althingi, the Icelandic parliament and the cathedral. The Borg, which has become one of Reykjavik's landmarks, is conveniently located within walking distance of variety of restaurants, businesses, art galleries and specialty shops. The hotel's 99 rooms and suites, with Art Deco style throughout, are elegantly appointed yet offer an extensive array of modern amenities. Enjoy a drink or cocktail in the hotel bar. Relax in the sauna, steam bath or hot pool. Massages and treatments available by appointment. Full service gym with free weights, state-of-the art treadmill, exercise bike, rowing machine, and more is available for guests of the hotel. ... more   less 
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Also Known As:
Borg Hotel Reykjavík
Hotel Borg

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