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“Great place -- we thoroughly enjoyed our stay”

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Hotel Borg by Keahotels
Ranked #22 of 52 Hotels in Reykjavik
Certificate of Excellence
Washington, DC
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great place -- we thoroughly enjoyed our stay”
Reviewed 2 September 2007

My wife and I stayed at the Hotel Borg from Sunday, August 26, to Wednesday, August 29, 2007. We very much enjoyed our stay there and look forward to using it again on our next trip to Reykjavik. We would recommend the hotel to others.

The hotel is perfectly located on the town’s main square, with immediate access to the main shopping streets, the waterfront, and, in the other direction, the city hall and adjoining lake.

The hotel’s year-long renovation project appears completed, and the place looks very nice. The interior spaces bring to mind a Manhattan-style Art Deco hotel of the 1920s-1930s. During part of our stay, some workmen were present during the day replacing (or redoing the caulking of) the window panes of the hotel restaurant, but this did not interfere with our stay in any way.

We stayed in Room 411 – one of four rooms on the front of the building with a balcony overlooking the town square (the other three are 412, 414, and 416, according to the floor plan posted on the inside of our room door). The view from the balcony onto the square and the surrounding area is enjoyable during both the day and night. The rooms on the lower floors lack a balcony, but I imagine that the view from the windows of these rooms is also nice. These rooms might also be larger because the space used for the balcony on the fourth floor is instead enclosed on the lower floors.

Since we arrived in town after 9 am on a Sunday, we avoided Reykjavik’s famously raucous Friday- and Saturday-night downtown pub crawl (called the runtur), which reportedly doesn’t peter out completely until about 5 am on Sunday morning. We therefore cannot speak to the question of how much noise there might be on the town square on Friday and Saturday nights. We did hear some young people on the square briefly yelling during one of our nights at the hotel, so the issue of noise transmission from the square into the hotel rooms is something that those planning to stay on a Friday or Saturday night might want to explore.

Our room was generously proportioned and nicely furnished with new (or new-looking), good-quality, solid pieces (as opposed to the rickety, lightweight, cheap-looking furniture one can encounter in other Reykjavik hotels). The bed was very comfortable.

The all-new bathroom, with a clean, black-and white color scheme (which is dulled a bit in my photos) and beautiful new fixtures, was particularly nice. We especially enjoyed the seven-inch-diameter rainforest shower head. Compared to neighboring rooms, the bathroom in Room 411 is made a little smaller by the presence of the building’s elevator shaft, but it was still large enough to comfortably accommodate one person. (The elevator is completely quiet and posed no problem for us.) Based on the floor plan posted inside the room’s door, the bathrooms in 412, 414, and 416 looked big enough to perhaps accommodate two people at the same time. The bathroom was furnished with ample towels, soap, shampoo, etc., and the room closet was equipped with bath robes, slippers, and a hair dryer.

There was a flat-screen TV with several cable channels (including CNN), and a minibar with various items.

We did not order room service, eat at the hotel’s restaurant, or use the hotel’s morning breakfast service, so we cannot speak to those points. The breakfast costs an extra 1,400 kronor per person, if I remember the figure correctly, which equates to about $20.60 per person at 68 kronor to the dollar, the approximate exchange rate during our visit. We took our breakfasts instead at the Café Paris, a very nice place facing onto the square that is just a few steps away from the hotel. The early-20th-Century décor of the café complements that of the hotel nicely. The hotel’s proximity to the café, which also serves lunch and dinner, can be viewed as one of the hotel’s advantages, though it should be noted that there are many nice cafes and restaurants throughout the downtown area.

The front-desk staff was friendly and helpful. We used them for making two dinner reservations, and for reserving the Reykjavik Excursions shuttle bus that took us, on the day of our departure, from the hotel to the town’s nearby BSI bus terminal, where we switched to the Reykjavik Excursions FlyBus for the trip back to the airport.

Our stay at the Hotel Borg was thoroughly enjoyable. The Borg is not an inexpensive hotel, but we felt that we received good value for our money. We would recommend the Borg to others, especially four couples looking for a gracious, elegant place to stay during their visit to Reykjavik.

  • Liked — Location, room quality, and front-desk service
  • Disliked — nothing
  • Stayed August 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank rkor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Orlando, FL
Level 4 Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 31 August 2007

Room – We stayed in a suite with a king bed for 3 nights – Sun-Wed. The room was very nice and spacious although prone to outside noise. The front of the hotel (where our room 412 was) faces a small but fairly busy square. The rear of the hotel might be quieter. The bed was very comfortable and nice bedding. TV was hi-tech but went on in middle of night as someone had set some sort of watching schedule (this was separate from wake-up time) that was hard to disable – very odd.

Bathroom – Very nice. Had heated floor, enough counter space, full shower stall and a separate tub with a handheld sprayer. Looked and smelled new.

Location – Excellent apart from noise issues. During the day and evening there is constant but not too loud street noise. On Sun and Tue nights it was quiet. But, on Monday night starting about 11pm young people started to gather at a night club off the square and then the music from the club could be heard starting at midnight. We needed to use earplugs and extra sleep medicine. Had it been our first night we would have asked to be moved to the rear of the hotel but we figured (hoped) it was a special event. And, Tue night was quiet so I guess so. Beware for Fri or Sat though.

Staff/service – very nice. Helpful and courteous. Note that there is no staff to help with luggage – you lug it to/from your room yourself. This was also true at Hotel Odinsve which we stayed at just prior to Hotel Borg.

Breakfast: Very disappointing. Scrambled "eggs" were fake and lacked any flavor. Sausages were bite-size and also not very flavorful. Bacon was good. The only other protein was two deli meats and cheeses (but I’m lactose intolerant so cheese is out). The bakery and fruit choices were OK but even my wife (who eats that sort of breakfast) was disappointed. I don’t know how but even the orange juice had no flavor. We didn’t even bother to eat breakfast our last morning. I don't expect a lot from these buffets but this was poor. Contrast to the nice buffet at Odinsve - see my review for that hotel.

Dinner on site: Silfur restaurant – excellent. Clever twists on traditional meals without getting too clever. Great flavors and choices. Nice bar.

  • Stayed August 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MandL89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hillsborough, CA
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2007

Nice clean hotel - seemed like it was renovated recently. Had adjoining rooms which was nice for the children. Big plasma screen TVs - bring an adaptor! Good location near the old downtown area with lots of restaurants. Small elevators and no bellhops so be prepared to transport your own luggage.

  • Liked — Location
  • Stayed August 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelingwithKidz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zuerich
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 August 2007

Wasn't the first time I stayed at the Borg and was looking forward to a comfortable night at one of Reykjavik's best hotels. The room wasn't as nice as the previous time (no atmosphere) and found out that the menu for room service was practically inexistent (plate of fries, sandwich). Nobody picked up the phone when tried to place my order so eventually gave up. The hotel charges for everything including tiny toothpaste (3oo kronor). Also, found the 'shuttle service' to the airport quite sloppy. Had to wait for an hour in the hotel lobby before a bus brought me to a terminal where a bigger coach was already fully packed with people. For the hotel's price range, I expect a better service overall. Will stay at a different hotel next time I'm in Reykjavik.

  • Stayed August 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Ragnar29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Jolla, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 July 2007

A year-long rennovation is just about complete. The hotel looks nearly pristine, and to enter is like walking into a 1930s [glamorous] movie.

Beautifully located, within a very few blocks of the seats of government, of a million waterbirds (Tjornin Lake), and of very good shopping.

We spent four days (two two-day intervals) at the Borg in June.

We had a sizable room, facing a beautiful landscaped square. Staff could hardly have been nicer. Everyone was willing to be helpful. Don't understand one other comment about the breakfast provided. The venue is similar to that in other Icelandic (and Nordic) hotels, and the choices were varied and of high quality.

Expensive -- but this is Iceland.

  • Liked — Location. Quality of premises
  • Disliked — No complaints
  • Stayed June 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank LaJolla7585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 6 Contributor
93 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 15 June 2007

We were upgraded from hotel Bjork to hotel Borg 2 days before we went to Iceland by Expedia and so pleased we were.

Had a little trouble finding it as the facade has still not being put back onto the hotel (final stages of a massive renovation by the looks of it) Also a one way street if you are driving.

Walked into the lobby, which is nothing spectacular but the staff are incredibly helpful and speak perfect english. More than happy to book anything we wanted.

The room was very tastefully decorated and the beds incredibly comfortable.
Also a 42 inch plazma on the wall with many english speaking channels (not that we were there for the TV of course)

Hairdryers, Safe, Fridge, Coffee making facilities, superb shower with 2 heads and a nice bath....even a toilet that you can watch TV from....genius!!!

We also hired a car (which is an excellent idea) as it saves loads of money. Parking meter outside (free on Sunday) and cheap anyway.

Breakfast was stunning, the full spread. Also great for making sneaky sandwiches if you were that way inclined.

Finally, outside the door is loads of restaurants including a fantasic tapas restaurant right round the corner.

Overall this was a stunning stay and we would definately stay here again. 5*

  • Liked — The Room
  • Stayed May 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank blakeHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baton Rouge, LA, USA
Level 5 Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 10 June 2007

My husband and I, along with another couple, stayed 2 nights at the Borg Hotel on a stopover in Iceland, while on our way to Wales. The hotel is elegant and clean, the style is Art Deco, the bathrooms are fabulous. We had a room with a view of the square, which was beautiful. Around midnight we could hear some people partying in the square, but it only added to our "being on vacation" feel to get up and watch the ongoings. The rooms are decked out with Bang & Olufsson TV's and phones, plush duvets, and high end toiletries. The hotel is located within walking distance of everything you came to Reykjavik to see. We loved the front desk staff, especially Kristin the Concierge, who went out of their way to make everything perfect for our group - especially given our friends were getting married during our brief stop there. It is a pricey option, but everything in Iceland is pricey, and I feel we received value for our money.

  • Liked — Central location, clean, amazing staff
  • Disliked — nothing - it is wonderful
  • Stayed May 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank terryk&mikeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Borg by Keahotels

Property: Hotel Borg by Keahotels
Address: Posthusstraeti 11, Reykjavik 101, Iceland
Region: Iceland > Capital Region > Reykjavik
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Reykjavik
#4 Spa Hotel in Reykjavik
#8 Romantic Hotel in Reykjavik
#11 Family Hotel in Reykjavik
#12 Luxury Hotel in Reykjavik
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Borg by Keahotels 4*
Number of rooms: 99
Official Description (provided by the hotel):
Dignified and imposing, Hotel Borg overlooks the beautiful square of Austurvöllur, in the heart of Reykjavík, across from Althingi, the Icelandic parliament and the cathedral. The Borg, which has become one of Reykjavik's landmarks, is conveniently located within walking distance of variety of restaurants, businesses, art galleries and specialty shops. The hotel's 99 rooms and suites, with Art Deco style throughout, are elegantly appointed yet offer an extensive array of modern amenities. Enjoy a drink or cocktail in the hotel bar. Relax in the sauna, steam bath or hot pool. Massages and treatments available by appointment. Full service gym with free weights, state-of-the art treadmill, exercise bike, rowing machine, and more is available for guests of the hotel. ... more   less 
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Also Known As:
Borg Hotel Reykjavík
Hotel Borg

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