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“Terrific, friendly and comfortable Hotel”

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Grand Hotel Reykjavik
Ranked #26 of 52 Hotels in Reykjavik
Certificate of Excellence
GreenLeadersGold level
Sunderland, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Terrific, friendly and comfortable Hotel”
Reviewed 8 November 2013

Stayed three nights , fabulously redesigned with wonderful stained glass windows...the reception staff are very helpful with local information, advising the best tours and about whether the Aurora Borealis would appear, the night reception tracked the cloud cover for us...and would you believe we saw the "lights" from the hotel car park late one night..
Free shuttle bus to town, which is a 20 minute walk away along the harbour
The breakfast choices were excellent, something for everyone, even an organic section..the fruit bread delicious..The rooms spotless and very spacious.
In the evening we sat in the bar area, with the open flame fire. The staff were very friendly and helpful , especially Natasha the assistant manager..I would highly recommend this hotel

  • Stayed November 2013, travelled with friends
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Helpful?
3 Thank Olive M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,584 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (360)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
St Albans, United Kingdom
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 8 November 2013

Stayed five nights at The Grand on my first visit to Reykjavik. The hotel entrance and reception foyer area are very modern. Arrived off an early flight and had to wait to check in. Reception staff were efficient but not overly friendly. Standard rooms are clean, and functional. The bathroom was ok with a bathtub and shower over the bath which regularly flooded the floor as the shower screen didn't fit too well. The room was on the fourth floor facing the car park, a quiet location.
The breakfast buffet is good with a varied selection of hot and cold food, juices and coffee. The cafe bar in reception has a selection of snacks and drinks for sale most of the day. In the evening there is an a la carte restaurant and a bar menu on offer. The bar menu has a good selection of light meals and the service from the waiting staff was very good. Cost wise it was fairly reasonable.
The location of the hotel is about a 20-25 minute brisk level walk to the city centre. It is more
convenient for the business sector of the city.
All in all it was a pleasant enough experience. Next visit I would choose a more central location to stay. In summary the staff were efficient and helpful, the room functional, and the food good.

Room Tip: Avoid rooms that overlook the foyer and cafe bar area as it can be noisy.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Katemilne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krokkleiva, Norway
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 November 2013

Very good help and guidance from the people in the reception regarding tours and finding our way around Reykjavik. Friendly and excellent service from the personnell working in the hotel. I can recommend this hotel to other visiters to Reykjavik.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Skoosh

Helpful?
1 Thank Mari L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 3 November 2013

Stayed for 3 nights, friendly staff, clean rooms. Ask for a room not facing the lobby. Check your bill though, it was badly wrong when we checked out which was disappointing. We booked tours through reception which made life easy.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LucyCP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hertfordshire, UK
Level Contributor
82 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 November 2013

Nice hotel, convenient for town. Rooms spacious, very clean and very comfortable. Staff friendly and helpful to a point, not very forthcoming, don't know if that's just the icelandic way ??? Our shower wasn't working nor the shower over the bath, we had to get the chambermaid to have a go at getting it to work and then call reception to have them fixed. I'm sorry but I think the chambermaid would have known what was working and what wasn't last time it was cleaned. For neither to work was a bit much. The fridge in my parents room didn't work either, we were told they had moved the mini bar to the lobby but they were still advertising fridges in rooms when we booked.
We had breakfast and there was lots of choice, need to work on the scrambled eggs. We ate in the bar area twice and really not up to speed, nice fresh bread but chicken in the sandwich so overcooked as to be almost inedible, just not very inspiring for the money. I know Iceland is expensive but it wasn't what I expected for a hotel of this calibre.
It would be my take on Iceland in general, you know it's expensive but while the ambience is great, the staff friendly and out to please the food just doesn't come up to speed for the price so no matter how they try to make a nice experience the basic part i.e. the food lets them and you down. Shame, it's an interesting place.

  • Stayed October 2013, travelled with family
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Helpful?
Thank Uk-Traveller300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 October 2013

This hotel is located about a 10minute walk form the main shopping street in Reykjavik. The lobby is spacious with plenty of comfy couches and nice design features. The staff on reception were fantastic during our stay helping us with last minute requests to book sight seeing trips, or the complementary taxi the hotel offers into the town friendly and efficient. Easily the best feature this hotel has to offer. Our room when we checked in was more than big enough with a great view for a 3rd floor room. The room like the rest of the hotel was clean but just a little shabby around the edges. Breakfast was lovely with a wide range on offer. Over all this is a great hotel with just a little work on the finer details in the rooms needed.

  • Stayed October 2013
    • Value
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Helpful?
Thank AaronEMorris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Dunmow, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 October 2013

Its a good time to go to Iceland and if you do the Grand Hotel is a great place to stay. It is a short walk to the center of Reykjavik ware there are good clubs restaurants and bars. If you go the other way and walk round the back of the hotel there is a very big sports center with indoor and an outdoor pool please please go to the outdoor pool especially if it is cold or snowing . The pool is hot and is surrounded by small pools at varying temperatures. We went when there was about 2 feet of snow and it was so much fun going down a cold tube into a hot pool. Take your own towel and it will cost just a couple pounds . There is a very good Chinese café near the hotel , Nings its has no MSG and is inexpensive . This time of year you even see the Northern Lights but if you go in the summer go whale watching. Have fun, we have several times

  • Stayed January 2013, travelled with family
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Helpful?
2 Thank duncan1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Reykjavik

Property: Grand Hotel Reykjavik
Address: Sigtun 38, Reykjavik 105, Iceland (Formerly Top CityLine Grand Hotel Reykjavik)
Region: Iceland > Capital Region > Reykjavik > Laugardalur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Reykjavik
#6 Spa Hotel in Reykjavik
#13 Luxury Hotel in Reykjavik
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hotel Reykjavik 4*
Number of rooms: 311
Official Description (provided by the hotel):
Grand Hotel Reykjavik is a first-class, four star hotel for business travelers, conference guests and tourists who demand excellent service and facilities. Grand Hotel Reykjavik is now the largest hotel in Iceland with a total of 311 rooms and 15 meeting and conference halls, seating anywhere from 6 to 470 people. Grand Hotel Reykjavik is a member of Top International.The hotel is situated in a quiet area within a short distance from all services, recreation and business centers. ... more   less 
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Also Known As:
Top Cityline Grand Reykjavík

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