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“GOOD. BUT KEEP YOUR CLOTHES ON IF YOU ORDER ROOM SERVICE”

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Radisson Blu Saga Hotel, Reykjavik
Ranked #42 of 52 Hotels in Reykjavik
GreenLeadersGold level
London
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“GOOD. BUT KEEP YOUR CLOTHES ON IF YOU ORDER ROOM SERVICE”
Reviewed 4 July 2014

I stayed here on business in March. There was a bit of a mix up over my room when I arrived which, despite being not of the hotel's making, they fixed with swift charm in no time. My room was sizeable and clean. I ordered room service and was near naked when it came - I thought I'd have time for a shower but it came so quickly,somebody must have learnt how to cook a hamburger on the run. The breakfast can't be faulted and there's a quite effortless efficiency about the place. Quiet a few reviewers refer to it as being miles from the centre but it isn't!!. A cab to the center is 5 minutes and you can walk it in 15. And anyway it is where it is.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
3 Thank HoratioN05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_Saga, Guest Relations Manager at Radisson Blu Saga Hotel, Reykjavik, responded to this review, 14 July 2014
Dear guest,
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you were satisfied with your stay at the hotel. We aplogize for the mix up, we value your comments and they will be used to consider improvements in the future.

We look forward to welcoming you for your next stay.
Kind regards
Isey Thorgrimsdottir
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (384)
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English first
Mumbai (Bombay), India
Level 5 Contributor
69 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 3 July 2014

There are two Radisson hotels in Reykjavik – Radisson Blu 1919 Hotel which is right in downtown Reykjavik - and Radisson Blu Saga Saga Hotel, which is about 1.7 km from the former. I stayed in the Saga Hotel, which is about 2.4 km from Reykjavik airport or 7 minutes by car. It is located just more than one km from downtown Reykjavik in a peaceful and quite residential area. The hotel has a movie hall with 4 screens right next to it and a bank-Arion Banki- which can be accessed from the same building itself for your foreign exchange requirements.

Radisson Blu Saga Reykjavik lives up to the Radisson quality worldwide.

The reception is large and brightly lit and check-in was prompt and quick.

The rooms are large by any standard – in fact very large by Icelandic standards. A rotary knob in the room permits setting the room temperature using a heating element. Similarly, a knob in the washroom selects ideal temperature for the water from the shower as well. There is a mini-bar, kettle with items for tea and coffee and all toiletries in the washroom. Intercom with ‘One Touch Service’ was helpful. A large study table makes the stay comfortable for work as well. The bed was large and comfortable for a good sleep.The view from the room of the surrounding residential area and the hills was serene.

‘Sunnusalur’ restaurant at the lobby level serves breakfast, which has a nice spread. ‘Skrudur’ restaurant at lobby level has buffets for lunch and dinner, which are not too pricey by Islandic rates. There is a tourist information centre at the lobby which permits you to get a good deal for sightseeing tours in and around Reykjavik.

Below lobby level is a well-equipped gym fitted with equipment by UK company ‘Pulse Fitness’. The Mecca Spa at the same level has a jacuzzi, dry sauna and steam sauna, which are complimentary for guests of the hotel. There is also facility for salon for men and women. Various types of massages are available with a separate massage room for couples and pregnant women.

The rooms were all occupied in June, which indicates that the hotel is immensely popular in Reykjavik.

All in all, expect to have good service and a wonderful stay at this hotel.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank prjayachandran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_Saga, Guest Relations Manager at Radisson Blu Saga Hotel, Reykjavik, responded to this review, 14 July 2014
Dear guest,
Thank you for staying at Radisson Blu Hotel Saga and for taking the time to write these very nice comments.

We are looking forward to welcome you back
Best regards
Isey Thorgrimsdottir
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotherham, United Kingdom
Level 3 Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 June 2014

ideally placed for a short walk into the centre of Reykjavik.
The rooms were quite large and had comfortable beds and a lovely large bathroom. there was a room safe, hair dryer, which was very useful. Also a hospitality tray in the room was very welcoming. some of the furniture was worn and probably required updating.
the evening buffet was excellent with a good choice of dishes.
the breakfast was excellent with plenty of choice and I got to sample the local twisted donut.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank S R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_Saga, Guest Relations Manager at Radisson Blu Saga Hotel, Reykjavik, responded to this review, 14 July 2014
Dear guest.
Thank you for taking the time to rate our property. We are delighted to see that you enjoyed your stay.

We look forward to welcoming you to our hotel again!

Best regards
Isey Thorgrimsdottir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 June 2014 via mobile

Average hotel at above average price.
This was probably a great place 25 years ago but it hasn't moved on. The breakfast was mediocre and luke warm - it's well worth the walk to Cafe Paris for brunch before 11:00am.

Stayed June 2014, travelled as a couple
Helpful?
2 Thank RSGraham62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_Saga, Guest Relations Manager at Radisson Blu Saga Hotel, Reykjavik, responded to this review, 25 June 2014
Dear Guest,
We appreciate the time you took to share your sincere opinions about Radisson Blu Hotel Saga. We take guest feedback extremely seriously and appreciate when people share them with us.

We sincerely hope to welcome you back to in the near future
Best regards
Isey Thorgrimsdottir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 June 2014

My wife and I stayed in a business class room for three nights and were very satisfied with the staff and the room. The rooms had beautiful hardwood floors with very comfortable beds with a a nice view of Reykjavik. Despite 21 hours of daylight, we were able to get a great nights sleep. The breakfast was served until 10:30 AM and had a great variety of Icelandic foods.

  • Stayed June 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank jj185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_Saga, Public Relations Manager at Radisson Blu Saga Hotel, Reykjavik, responded to this review, 25 June 2014
Dear guest,
Thank you for staying with us and sharing your beautiful comments about your stay and the hotel. It is a pleasure to hear you found our hotel staff excellent and It is refreshing to learn our service quality has met your expectations

We are looking forward to welcome you back soon.
Best regards
Isey Thorgrimsdottir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
130 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 20 June 2014

Went as a group of 50... they seemed overwhelmed by our arrival and had some mix ups with rooms. Some rooms were really awful, others were relatively nice... none are really to the standards I expected. However, it is probably the best of a bad bunch in the vicinity. Not a lot of places could cater for our group size. Wouldn't recommend to couples or families as around 20 min walk in to town, and there are probably hotels with better maintained facilities and services nearer to the town centre. The spa and gym were always closed during our 4 night stay.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bengalitraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_Saga, Public Relations Manager at Radisson Blu Saga Hotel, Reykjavik, responded to this review, 25 June 2014
Dear guest
I am very sorry to read of your disappointing experience here at the hotel, on a positive note, I am glad you shared your honest feedback with us. We make guest satisfaction top priority and are always eager to improve.
I am sorry you could not use the spa, it is open all weekdays 7am-8pm, saturdays 9am-6pm and sundays 10 am - 2 pm.

Thank you and we We sincerely hope to welcome you back to in the near future

Best regards
Isey Thorgrimsdottir
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Espoo, Finland
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 June 2014

Stayed three nights. Location not the best, and a bit noisy near the street. My room was quiet, fortunately. Good breakfast. Great restaurant on the top floor. Good service and great food. Fine dining, clearly not your average hotel restaurant.

As a bonus, NASA astronauts stayed at the hotel in the 1970s.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alder M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_Saga, Guest Relations Manager at Radisson Blu Saga Hotel, Reykjavik, responded to this review, 25 June 2014
Dear guest
I appreciate the time you took to share your beautiful comments about Radisson Blu Saga Hotel
I am so pleased to hear that you had positive experiences at our restaurant Grillid.

We sincerely hope to welcome you back to in the near future

Best regards
Isey Thorgrimsdottir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Saga Hotel, Reykjavik

Property: Radisson Blu Saga Hotel, Reykjavik
Address: Hagatorg, Reykjavik 107, Iceland
Phone Number:
Region: Iceland > Capital Region > Reykjavik
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Reykjavik
#8 Spa Hotel in Reykjavik
#18 Luxury Hotel in Reykjavik
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Radisson Blu Saga Hotel, Reykjavik 4*
Number of rooms: 236
Official Description (provided by the hotel):
The Radisson Blu Saga Hotel, Reykjavik welcomes guests to the beauty of Iceland. An architectural landmark, the hotel sits in a peaceful neighborhood just 10 minutes from the lively city center. Explore the city's museums, galleries and nightlife as well as the surrounding natural wonders. Comfortable amenities and beautiful views of the city, ocean, glaciers and mountains grace the 236 rooms and suites of this Reykjavik hotel. Guests can take advantage of buffet and gourmet on-site dining as well as on-site banking, shopping, hair care and excursion assistance. Guests also receive complimentary access to the spa and gym at the on-site Spa and Health Center. The hotel's event space features 8 meeting rooms, many with plasma screens and videoconferencing, for polished conferences and personal events. For over 50 years, the Radisson Blu Saga Hotel, Reykjavik has provided memorable visits and events with impeccable service. Please note our spa is temporarily closed for renovation and has been delayed. Notification will be provided when we have an opening date for the spa. We sincerely apologize for the inconvenience. ... more   less 
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Also Known As:
Radisson Blu Saga Hotel, Reykjavik Hotel
Radisson Reykjavík
Radisson Reykjavik
Reykjavík Radisson

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