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Sazlozza
Worcester, United Kingdom

Great location, good for the price

Review of Hotel Cabin
4.0 of 5 bubblesReviewed 24 Nov 2017via mobile
We stayed here for 3 nights. Yes the room was small and the radiator was very noisy, but the hotel is only a 20 minute walk from the main shopping street in Reykjavik and lots of restaurants and things to do and see within walking distance. There was a good selection of food for breakfast including toast, porridge, cereal, rolls, cold meat and cheese. The hotel only offers a salad buffet for lunch and dinner (at an extra cost), no hot food but as previously mentioned lots of restaurants within walking distance, a supermarket only about 10 minutes walk away and a Subway just across the road! Room was clean and lots of tours pickup from outside the hotel.
Date of stay: November 2017
Trip type: Travelled as a couple
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Ída S, sales and marketing representative at Hotel Cabin, responded to this review
Responded 30 Nov 2017
Dear Sazlozza,

Thank you so much for your review and for your stay. We are pleased to read that you overall had a great stay :)

We appreciate your feedback and hope that we can welcome you back again.

All best,
Hotel Cabin team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 20 November 2017 via mobile

Terrible! I’ve travelled a lot and this was one of the worst hotels I’ve stayed in.

The room was so tiny it was unreal. I couldn’t open my suitcase anywhere but the bed as there was just no room.

The ‘window room’ we paid a little extra for was a con. The window went out in to a busy corridor. As the corridor light was on all night, the light shon through in to the room despite the blind being closed.

All I could hear all night was doors slamming. The room was freezing cold in the evening but so hot in the morning I woke in a sweat.

The bathroom wasn’t great. Towel rack over the toilet, quite high up so not practical if you are short like I am. The sink was tiny and the shelf was quite wide so when brushing your teeth you had to be careful to not hit your head. There also was no hook on the door or a shelf to hang anything!

The staff weren’t friendly, I don’t think anyone smiled once.

The staff clearing the canteen kept wiping their noses - so I really hope they didn’t put the food out too. Food was very minimal.... not enough bowls for cereal / yogurt either.

Just glad the tours kept me so busy I didn’t need to be in the room much!

On the plus side it’s by the sea and near go bus routes and tour pick up points!

Date of stay: November 2017
Trip type: Travelled with friends
1  Thank Stephe_travels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Cabin, responded to this reviewResponded 27 November 2017

Hi Stephanielevans1986,

Thank you for taking time to write a review of your stay with us.

We are sorry if your stay was not what you were expecting. We would like to mention that we have some rooms that unfortunately have no window. Our guests can read a full description of them on our website. If you would like to discuss this further, please send us an email to: ida@hotelcabin.is so that we can see what went wrong.

For the feedback about the things that cannot reach your expectations, we will certainly review them and bring them into the administration meeting in order to make some improvements.

Hope you otherwise enjoyed your time in Iceland.

Kind regards,
Hotel Cabin team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2017

This is a budget hotel and we were well pleased with it for the price we paid. Very small bedroom and bathroom but clean and warm with loads of hot water, the beds were very comfortable. Upgrades were available and with hindsight we should have taken one but we didn’t spend too much time in the room so it was fine, once you are asleep you don’t know how big or small it is.
Breakfast was fine, don’t expect hot food. Porridge and cereal, assorted meat, cheeses, eggs, tomatoes,cucumber! various types of bread and croissants, Jams and honey fruit and fruit juice, as much tea and coffee as you can drink. What more does anyone want.
Dinner was simple, 2 soup choices, salad bar, breads and two hot choices both ok, fruit, tea coffee and selection of drinks available again basic but filling.
Early departures from 3.00 we’re offered tea, coffee, breads and jams, ham and cheese.
The staff were all very helpful and nothing was too much trouble for them.
There was a large school party in when we were there but they were no problem and very well behaved.
If you want luxury don’t go here but cheap and cheerful was very well done.
We had a lovely sea view to our right with a good view of the petrol station and Subway to our left.

Room tip: Take the upgrade
Date of stay: November 2017
Trip type: Travelled as a couple
2  Thank Charlieandlynda197
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Cabin, responded to this reviewResponded 27 November 2017

Dear Charlieandlynda197,

Thank you for taking time to write a review of your recent stay with us and thank you for all the kind words - the are very much appreciated.

We are pleased you were overall satisfied with your stay :)

Hope that we have the chance to welcome you back again soon.

All best,
Hotel Cabin team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2017

The Hotel Cabin does exactly what it says on the tin.

Billed as a two star, my hopes weren't that high but funnily enough, I did enjoy my stay. The rooms are tiny, big deal. The rates are reasonable but they were clean and the beds were comfortable.

I decided to upgrade to a "superior" room and was glad I did. The room was still small but it came with a bath, a fridge, more storage and a view which was nice. It's a no frills kind of deal, which suited me just fine. To find somewhere warm and comfy for a great price in Reykjavik was perfect. The only problems I had were that the floors were a little dirty. When I walked around in my bare feet, bits of dust and dirt were on the soles of my feet which then ended up in the bed and they scratched against my legs. The other issue was that there was a heater right against the bed, which I was unable to turn off. The same goes for the towel heater in the bathroom which was roasting and a little bit dangerously positioned.

Now, the location was a bit of an issue. It's located in Borgatun, which is sort of like Reykjavik's financial district. It was a 35 minute walk to downtown Reykjavik and while it was a nice walk, it was still around two miles or so. The area surrounding the hotel was lovely and quiet. Across the street was a petrol station and a Subway and down the street, literally a two minute walk, was a small supermarket where I picked up some supplies.

Despite the distance, it sits on the edge of Faxafloi Bay which is a nice little harbour type thing. There is also a bus stop on the number 12 route, just outside. It's actually easier just to walk.

It was advertised as having a salad bar but it seemed lacking. The breakfast was very basic, consisting of a strange assortment of cheeses, cooked meats, bread, peppers and fish. There is also tea and coffee, cereals and yoghurt and some fresh fruit. This was fine for me but don't go expecting a full cooked breakfast but yet again, it's a two star rating. The best word I could use would be "adequate".

There is also a little gift shop that sells various things, including the Reykjavik Travel Card. At reception, they also sell a small selection of drinks and sandwiches which was handy for on the go.

The best part about the hotel is the staff. I had emailed them on a number of occasions before checking in and they were responded quickly. They were all very helpful and polite and spoke perfect English. Although, there was one night where a receptionist seemed to have her child running around the desk, which was a bit strange.

All in all, it's a pretty basic hotel but they haven't tried to be something that they're not. It's been well advertised and it was an all round pleasant experience in a cheap and cheerful place. It's pretty far from the city centre but with excellent bus connections, it's manageable.

Room tip: Get an upgrade for a bigger room!
Date of stay: November 2017
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
Thank literarydouble
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Cabin, responded to this reviewResponded 27 November 2017

Dear literarydouble,

Thank you so much for your rating and for taking time to write a review of your stay with us.

We are happy to know that your stay with us was an all round pleasant one. Great to know you liked the upgrade :)

However, we are very surprised that your room was not properly cleaned, we always make sure to have the rooms nice and clean for our guests and we will make sure that this will not happen again. We would like to mention that it would have been no problem to ask the reception staff for assistance regarding the heater, they are always happy to help.

As you mentioned, we are located in Borgartún, just about 15-25 minutes walking distance to the city centre. Even though we are located a bit from the city centre, the bus stops close by and takes you downtown in a jiffy.
We however recommend walking along the sea front, the scenic waterfront promenade is quite spectacular :)

Thank you again for your lovely review and for all the kind words - we look forward having you back again soon!

All best,
Hotel Cabin team


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2017

The Cabin is very basic but adequate we only slept in the rooms which were warm and had hot water and the staff on reception were very helpful and informative. Thank you.
Breakfast was basic but ok. We had no other meals. There is a bus stop just outside, but have the right fare they do not give change. Check on the notice board which is on reception desk for times and cost.
Everything is very expensive in Iceland be warned. There is a subway across the road if you don't want to go into town. We found a burger place called Bloc burgers which was reasonable and very nice.
All in all a great short break.

Room tip: I requested a room with a view
Date of stay: November 2017
Trip type: Travelled with family
1  Thank Annieveronica
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Cabin, responded to this reviewResponded 27 November 2017

Dear Annieveronica,

Thank you so much for your review and for your stay. We are pleased to read that you overall had a great stay :)

We appreciate your feedback and hope that we can welcome you back again.

All best,
Hotel Cabin team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2017 via mobile

Rooms are small. But they are warm with comfy beds and piping hot water. Every member of staff in the hotel was warm friendly and helpful. The location is good it takes 25 mins yo walk to harbour and city centre along the coastal path stopping for photos along the way. Breakfast was good fresh and plentiful the trays being replenished frequently.

Date of stay: November 2017
Trip type: Travelled as a couple
Thank 821annl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Cabin, responded to this reviewResponded 27 November 2017

Dear Ann,

Thank you so much for your review! It was a pleasure reading it :)

We are delighted that you enjoyed your stay and had a great time.

We look forward welcoming you back soon!

All best,
Hotel Cabin team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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