Hotel was lovely with small quirky details- check out the wooden art work at the gents toilet!! Room was great, very clean and good to have balcony. We liked that there was a working dry dock right outside that we could see the progress as boats were renovated!! Breakfast food was good, bit of a wait for the tea/coffee area as self service but nothing that good manners and patience cant sort! Staff efficient and friendly!
Dear Shiela M,
Thank you staying with us and we appreciate positive your feedback. We hope to see again soon.
Best regards
IH Guest Relations
With all the choices in Reykjavik, I would choose somewhere else. We chose this hotel because it had a room that slept a family of five. The room was a partially underground room 3 feet from the road so the road noise and sidewalk foot traffic noise/voices was constant. The hotel provided earplugs, but if you are a light sleeper at all this isn't the place. It was clean. I liked the location near the ships. The parking lot was filled with very large nails. I know that isn't the hotel's fault. This was the beginning of our ring road trip and we were afraid we would end up with a flat tire though. I think I could have overlooked some of these things had we had a great reception/front desk experience. We didn't have to interact with them often, but the 4-5 times we did they were just unpleasant and unfriendly. A smile would go a long ways. Since this was the first place we stayed in Iceland, we thought maybe it was just the way things were. Our next ten days, we met wonderful smiling, friendly people so I don't think that was it. Next time, we are in Reykjavik we will give somewhere else a try.
Family room was clean, bed was comfortable and bathroom was clean. Coffee machine was bonus for early morning coffee. Breakfast was simple. Booked many tours with hotel. When I saw the bank statement the currency exchanged rate ( price ) was higher than what I saw when I was booking at the desk so beware of the exchange rate when you pay with your card! After all we had good stay and Bar/ restaurants staffs are very lovely.Cookies are in bag hand on door knob right outside of door was big surprised and our children love it.
Dear Stm_M_London,
Thank you for taking the time to post your kind comments. It is always rewarding to be able to share such wonderful feedback with our staff. We look forward to your next visit!
Sincerely
IH Guest Relations
We loved our stay the Icelandair Marina Hotel. Check in was a breeze and the rooms were fantastic. We had an attic room which included a balcony that added to the fantastic nature of the hotel. Definitely a great stay and recommend.
Dear Wzbryant,
Thank you for taking the time to share your wonderful comments following your recent stay with us. I am so pleased to learn that you enjoyed the hotel amenities. Your positive feedback is very much appreciated, as well as your recommendation. We look forward to the opportunity of welcoming you back very soon!
Best regards
IH Guest Relations
I spent one night at the Marina. Location worked for me as I booked some activities departing from the Harbour. Rooms are really small and could be a little bit noisy; however the hotel offers several areas to compensate (library, video room, etc).
Dear FellowTraveler157239,
Thank you for taking the time to share your wonderful comments following your recent stay with us. I am so pleased to learn that you enjoyed the hotel our location. Your positive feedback towards our hotel amenities is very much appreciated. However, our most sincere apologies for the noise disturbance that occurred during your stay. We look forward to the opportunity of welcoming you back very soon!
Best regards
IH Guest Relations
