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“Wonderful”

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Black Pearl - Reykjavik Finest Apartments
Ranked #1 of 54 Hotels in Reykjavik
Certificate of Excellence
Reviewed 8 January 2014

We are just back from 4 nights in Reykjavik, and the Black Pearl was the highlight of our trip. Carla and Marco are amazing, organising an incredible itinerary for us.The property is itself is fantastic, beautifully appointed with everything you need. We travelled with our 5 year old son, and he was made to feel special by the warm and friendly welcome. Carla organised a Northern Lights trip, horse-riding, dog sledding and a Gold Circle tour. These were all excellent.

Trip Adviser needs to increase its number of stars, because Black Pearl should have SIX!

Room Tip: 2 bed suite was great as it meant our son had his own room.
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  • Stayed: January 2014, travelled with family
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2  Thank JonnieSharp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, General Manager at Black Pearl - Reykjavik Finest Apartments, responded to this reviewResponded 22 February 2014

Dear Jonnie,
Thank you for your wonderful comments about your stay at the Black Pearl.

It’s truly a pleasure to know you enjoyed everything about our hotel. At he Black Pearl we pride ourselves on ensuring that our guests feel at home whilst they are with us.

We hope to have the pleasure of your stay with us again in the future.

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272 - 278 of 309 reviews

Reviewed 7 January 2014

Our experience here was beyond amazing. There was not one thing that was missing or if we wanted it, not immediately provided. The staff was indescribable. Any service or request was granted, with a smile and sheer willingness to please. The rooms were beyond belief, there was nothing at all that was lacking. I would not think about going elsewhere.

Room Tip: All of the rooms are exquisitely furnished with every conceivable (and inconceivable) convenience...
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  • Stayed: October 2013, travelled with family
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2  Thank rubydaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, General Manager at Black Pearl - Reykjavik Finest Apartments, responded to this reviewResponded 22 February 2014

Dear Rubin,

Thank you for writing in with praise for your stay with us at the Black Pearl. It is important for us to receive feedback and we are very grateful for your time and analysis.

We aim to provide an exciting experience for all our guests, ensuring their comfort whilst with us and a high standard of service, therefore helping to contribute to wonderful holiday memories.

Thanks again and best wishes.

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Reviewed 7 January 2014

I stayed at the Black Pearl from Dec 28 through Jan 2, 2014. The apartment was spacious, comfortable and so clean it sparkled. Though it is an apartment hotel it is run like a standard hotel with all the amenities. The apartment is located within walking distance of the best bars and restaurants in Reykjavik. Yet by being 2 blocks away from City Centre and by being near the harbor it is also peaceful. Service is first rate and you can contact staff at any time. While it is pricey you do get what you paid for - first class accommodations.

  • Stayed: January 2014, travelled as a couple
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Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, General Manager at Black Pearl - Reykjavik Finest Apartments, responded to this reviewResponded 22 February 2014

Dear Mike,
Thank you so much for your very positive comments about the Black Pearl for which we feel very honoured.

Our primary concern is with the comfort and happiness of our guests whilst they are with us and so we read with interest our customers’ feedback which guides us and serves as a barometer of our service.

We were therefore delighted that you enjoyed the location, the property, and are proud we were able to deliver the standards of service you deserve.

We very much hope to have you back with us again soon at the Black Pearl – it would be our pleasure.

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Reviewed 2 January 2014

Our week at the Black Pearl was fabulous. Carla, Inga and Marco should be writing the handbook of hotel hospitality - they made sure that our every need was taken care of, from planning our itinerary to detailed suggestions of how to make the most of Iceland, and all with a smile and in a nice, relaxed, open way. Their desire to make our trip the ultimate vacation experience came through from the very first emails I exchanged with Inga and then throughout the trip. They made us feel like we were their only visitors, booking and following up with every reservation we needed. The apartment was stunning, brand new and spotless, the location is ideal - just next to Harpa, the harbor. As much as I like to try out different hotels, I can't imagine not coming back to the Black Pearl on my next visit. An absolutely wonderful experience and highly recommended!

Room Tip: the highest floor gave us nice views of town and the harbor - and front-row seats for the wild non-s...
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  • Stayed: December 2013, travelled with friends
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1  Thank Simenora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, General Manager at Black Pearl - Reykjavik Finest Apartments, responded to this reviewResponded 22 February 2014

Dear Sima,
Thank you for your nice review. It was a pleasure to host you both in such a special occasion and be able to make it even more special.
We really appreciate your comments on our service, as this is nr.1 goal at the Black Pearl.
We really hope to see you back anytime.
Warmest regards
Carla/ Marco and Inga

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Reviewed 31 December 2013

My partner and I stayed here for two nights this Month before moving down South to try and see the Northern lights (I'd do it the other way round next time as after Black Pearl Apts everything else is a disappointment!).

The staff were unbelievable friendly and helpful...going through the map to highlight things to see etc.

The room was absolutely immaculate, modern and really comfortable.

The location is ideal too...not on the Main Street but two minutes walk away.

It was literally perfect.

  • Stayed: December 2013
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1  Thank NicolaJC81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, General Manager at Black Pearl - Reykjavik Finest Apartments, responded to this reviewResponded 22 February 2014

Dear Nicola,
We love the word "perfection", as we try very hard every day to get there. We feel flattered to know that in your opinion we reach the goal!!
THANK YOU SO MUCH.
Warm regards
Carla

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Reviewed 16 December 2013

My friend and I had the pleasure of staying at the Black Pearl in November. Carla at the Black Pearl was so helpful in helping us organize our trip. The Black Pearl offers exceptional service, a great location, and a wonderful amenities that are sure to make your stay in Iceland one to remember!

  • Stayed: November 2013, travelled with friends
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1  Thank Linnea J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, General Manager at Black Pearl - Reykjavik Finest Apartments, responded to this reviewResponded 18 February 2014

Dear Linnea,
It is a satisfaction to know that you have appreciated so much to stay with us. We hope to see you back soon, with a bit more of time to enjoy all the wonders if Iceland.
Always at your service,
Carla

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Reviewed 12 December 2013

We stayed at the Black Pearl Apartments in August and could not fault anything. The apartments are very modern and tastefully decorated and provide above and beyond the levels of comfort you might expect eg. Nespresso machine, high quality fitted kitchen and appliances etc. Carla and Marco are open and friendly and happy to assist with any requests, without being false or over-the-top. Iceland is an expensive place and on previous visits staying in other apartments, we had always been disappointed at the value for money. Going forward we will always pay that little bit more and stay at Black Pearl to ensure the perfect location and experience.

  • Stayed: August 2013, travelled as a couple
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Thank CarolynandMartijn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, General Manager at Black Pearl - Reykjavik Finest Apartments, responded to this reviewResponded 18 February 2014

Dear Martijn and Carolyn,
We are very glad to know that our quality and service were up to your satisfaction. We look forward to see you back to Iceland next summer!!
Warm regards,

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Additional Information about Black Pearl - Reykjavik Finest Apartments

Address: Tryggvagata, 18 / 18C, Reykjavik 101, Iceland
Phone Number:
Region: Iceland > Capital Region > Reykjavik > Miõborg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 54 Hotels in Reykjavik
Price Range: £285 - £476 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Black Pearl - Reykjavik Finest Apartments 4.5*
Number of rooms: 16
Official Description (provided by the hotel):
Hotel serviced apartments - Your home away from home in Iceland!Black Pearl Reykjavik boasts guest rooms with King sized premier bedding, luxury toiletries, fresh linen and fluffy white towels. The Deluxe Suites measures 115 square meters and the Standard Suites 75 square meters. All kitchens are fully equipped with cutlery, porcelain and glassware for 8 people, oven, microwave, dishwasher, toaster, kettle and Nespresso coffee maker (with a complete selection of complimentary coffee capsules).Situated in the most central area of downtown Reykjavik, we are within walking distance to landmarks, museums, shops and restaurants. Enjoy a perfect stay in the heart of Reykjavik with Black Pearl. ... more   less 
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