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“Best Hotel Ever”

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Black Pearl - Reykjavik Finest Apartments
Ranked #2 of 108 Reykjavik B&B and Inns
Certificate of Excellence
Rio de Janeiro, RJ
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Best Hotel Ever”
5 of 5 bubbles Reviewed 21 January 2014

The best hotel we've ever stayed. The trip was two couples and we stayed in two apartments. Carla and Marco took care of every detail, and do everything possible to please us. The apartment is new, with modern equipment and furniture. The cleanliness is impeccable.
They offer food delivery service, laundry, hairdresser, driver etc.

Great location, 2 minutes walk to the main downtown street and all the best restaurants.
Surely the best place to stay in Reykjavik, highly recommend it.

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
1 Thank Gustavo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, Manager at Black Pearl - Reykjavik Finest Apartments, responded to this review, 28 April 2014
Dear Gustavo,
Thank you so much for your highly complimentary testimonial about your stay with us at The Black Pearl last year.
We are very pleased that you enjoyed your stay and the level of care and attention exceeded your expectations.
Looking forward to see you back soon.
Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

274 reviews from our community

Traveller rating
    254
    14
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Truro, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 January 2014

We stayed as a family with our children aged 6 and 8 over the new year in Reykjavik. Carla and Marco are really something special. We don't often come across people as organised, kind and generally perfect in every way as this couple. They manage the Black Pearl Apartments beyond any expectations and cater for every need. On our last day we were in a car crash in the mountains and we ended up staying an extra week whilst I was in hospital. The care, help and love we received at this time again was amazing, we didn't want to leave. The apartments are furnished to a very high standard with lovely beds,linen and pillows. There is an extensive entertainment system and the kitchens kitted out to an extremely high standard. The rooms were always cleaned promptly and fresh towels left. The interior is inviting and sophisticated,but not intimidating with the children. The wine list is wonderful along with the amazing breakfast bought to the room every morning should you require it. The ambience is warm, relaxed and luxurious, which is what you need at the end of a day of being battered by the Icelandic elements. I wouldn't think twice about booking again, and thoroughly recommend this wonderful treasure. Wishing Carla & Marco every continued success with The Black Pearl xx

Room Tip: We stayed in room 4 at the front and also the Penthouse. Both were perfect!
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  • Stayed January 2014, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank KateSmiths0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, Manager at Black Pearl - Reykjavik Finest Apartments, responded to this review, 28 April 2014
Dear Kate,

We are so glad you had a wonderful stay at The Black Pearl and would like to thank you for sharing this with the Trip Advisor community.
Looking forward to see you back in the near future.
Best Wishes (From the whole team)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 8 January 2014

We are just back from 4 nights in Reykjavik, and the Black Pearl was the highlight of our trip. Carla and Marco are amazing, organising an incredible itinerary for us.The property is itself is fantastic, beautifully appointed with everything you need. We travelled with our 5 year old son, and he was made to feel special by the warm and friendly welcome. Carla organised a Northern Lights trip, horse-riding, dog sledding and a Gold Circle tour. These were all excellent.

Trip Adviser needs to increase its number of stars, because Black Pearl should have SIX!

Room Tip: 2 bed suite was great as it meant our son had his own room.
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank JonnieSharp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, General Manager at Black Pearl - Reykjavik Finest Apartments, responded to this review, 22 February 2014
Dear Jonnie,
Thank you for your wonderful comments about your stay at the Black Pearl.

It’s truly a pleasure to know you enjoyed everything about our hotel. At he Black Pearl we pride ourselves on ensuring that our guests feel at home whilst they are with us.

We hope to have the pleasure of your stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brooklyn, New York, USA
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 7 January 2014

Our experience here was beyond amazing. There was not one thing that was missing or if we wanted it, not immediately provided. The staff was indescribable. Any service or request was granted, with a smile and sheer willingness to please. The rooms were beyond belief, there was nothing at all that was lacking. I would not think about going elsewhere.

Room Tip: All of the rooms are exquisitely furnished with every conceivable (and inconceivable) convenience...
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  • Stayed October 2013, travelled with family
    • Value
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    • Service
Helpful?
2 Thank rubydaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, General Manager at Black Pearl - Reykjavik Finest Apartments, responded to this review, 22 February 2014
Dear Rubin,

Thank you for writing in with praise for your stay with us at the Black Pearl. It is important for us to receive feedback and we are very grateful for your time and analysis.

We aim to provide an exciting experience for all our guests, ensuring their comfort whilst with us and a high standard of service, therefore helping to contribute to wonderful holiday memories.

Thanks again and best wishes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 January 2014

I stayed at the Black Pearl from Dec 28 through Jan 2, 2014. The apartment was spacious, comfortable and so clean it sparkled. Though it is an apartment hotel it is run like a standard hotel with all the amenities. The apartment is located within walking distance of the best bars and restaurants in Reykjavik. Yet by being 2 blocks away from City Centre and by being near the harbor it is also peaceful. Service is first rate and you can contact staff at any time. While it is pricey you do get what you paid for - first class accommodations.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, General Manager at Black Pearl - Reykjavik Finest Apartments, responded to this review, 22 February 2014
Dear Mike,
Thank you so much for your very positive comments about the Black Pearl for which we feel very honoured.

Our primary concern is with the comfort and happiness of our guests whilst they are with us and so we read with interest our customers’ feedback which guides us and serves as a barometer of our service.

We were therefore delighted that you enjoyed the location, the property, and are proud we were able to deliver the standards of service you deserve.

We very much hope to have you back with us again soon at the Black Pearl – it would be our pleasure.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jerusalem, Israel
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

Our week at the Black Pearl was fabulous. Carla, Inga and Marco should be writing the handbook of hotel hospitality - they made sure that our every need was taken care of, from planning our itinerary to detailed suggestions of how to make the most of Iceland, and all with a smile and in a nice, relaxed, open way. Their desire to make our trip the ultimate vacation experience came through from the very first emails I exchanged with Inga and then throughout the trip. They made us feel like we were their only visitors, booking and following up with every reservation we needed. The apartment was stunning, brand new and spotless, the location is ideal - just next to Harpa, the harbor. As much as I like to try out different hotels, I can't imagine not coming back to the Black Pearl on my next visit. An absolutely wonderful experience and highly recommended!

Room Tip: the highest floor gave us nice views of town and the harbor - and front-row seats for the wild non-s...
See more room tips
  • Stayed December 2013, travelled with friends
    • Value
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Helpful?
1 Thank Simenora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, General Manager at Black Pearl - Reykjavik Finest Apartments, responded to this review, 22 February 2014
Dear Sima,
Thank you for your nice review. It was a pleasure to host you both in such a special occasion and be able to make it even more special.
We really appreciate your comments on our service, as this is nr.1 goal at the Black Pearl.
We really hope to see you back anytime.
Warmest regards
Carla/ Marco and Inga
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Jersey, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 31 December 2013

My partner and I stayed here for two nights this Month before moving down South to try and see the Northern lights (I'd do it the other way round next time as after Black Pearl Apts everything else is a disappointment!).

The staff were unbelievable friendly and helpful...going through the map to highlight things to see etc.

The room was absolutely immaculate, modern and really comfortable.

The location is ideal too...not on the Main Street but two minutes walk away.

It was literally perfect.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NicolaJC81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, General Manager at Black Pearl - Reykjavik Finest Apartments, responded to this review, 22 February 2014
Dear Nicola,
We love the word "perfection", as we try very hard every day to get there. We feel flattered to know that in your opinion we reach the goal!!
THANK YOU SO MUCH.
Warm regards
Carla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Black Pearl - Reykjavik Finest Apartments

Property: Black Pearl - Reykjavik Finest Apartments
Address: Tryggvagata, 18 / 18C, Reykjavik 101, Iceland
Phone Number:
Region: Iceland > Capital Region > Reykjavik > Miõborg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 108 B&Bs / Inns in Reykjavik
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Black Pearl - Reykjavik Finest Apartments 4.5*
Number of rooms: 10
Official Description (provided by the hotel):
Hotel serviced apartments - Your home away from home in Iceland!Black Pearl Reykjavik boasts guest rooms with King sized premier bedding, luxury toiletries from "Azzaro", fresh linen and fluffy white towels. The Deluxe Suites measures 115 square meters and the Standard Suites 75 square meters. All kitchens are fully equipped with cutlery, porcelain and glassware for 8 people, oven, microwave, dishwasher, toaster, kettle and Nespresso coffee maker (with a complete selection of complimentary coffee capsules).Situated in the most central area of downtown Reykjavik, we are within walking distance to landmarks, museums, shops and restaurants. Enjoy a perfect stay in the heart of Reykjavik with Black Pearl. ... more   less 
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