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“Absolutely Fab!!!!”

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Black Pearl - Reykjavik Finest Apartments
Ranked #1 of 54 Hotels in Reykjavik
Certificate of Excellence
Reviewed 10 February 2014

Can't praise the Black Pearl and their staff enough, Carla and Marco where amazing, what a fab place to stay in Reykjavik right in the centre of things rather than some of the other bigger hotels that are away from the action. The rooms are simply amazing and having breakfast in your room is a must do. We went with friends and our stay couldn't have been better we even managed to see the illusive Northern Lights. We took a trip out with BlueCool Iceland in their monster truck and saw the sights, would recommend them. While here don't miss a trip to the Blue Lagoon for a bit of R&R we went by hire car (Carla got us a great price for a days rental) which was a great advantage as we could stop off along the way. We will be coming back for another visit. Thanks Carla and Marco!

  • Stayed: February 2014, travelled with friends
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2  Thank keefie_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, Manager at Black Pearl - Reykjavik Finest Apartments, responded to this reviewResponded 28 April 2014

Dear Keefie,

Thank you for such a positive review.
As a luxury hotel, we aim to maintain our level of service high and therefore it is gratifying to know that you appreciated so many aspects of the The Black Pearl including our rooms, service and location.

Thank you again for your feedback and we hope to have the pleasure of your stay with us again in the future.
Warm regards

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272 - 278 of 314 reviews

Reviewed 26 January 2014

The Black Pearl in Reykjavik may very well be one of the best hotels I have ever stayed at before! Not only was the hotel and room beautiful, but it was perfectly placed in the heart of Reykjavik near everything, but yet secluded from the party noise that other hotels may experience with the nightlife in the city. We had never been to Iceland before, so we had no idea what to expect or where to stay/what to see & do - but after reading the reviews on TripAdvisor and getting the help of the wonderful Carla at the hotel - we were more excited then ever! We really cant stay enough nice things about Carla - I arrived the morning after my friend and she was there to greet me at 6am and made sure to send us up a great breakfast before we headed out on our tours for the day. She recommended a great tour to see the Northern Lights and set everything up for us while we were out for the day. The night the lights were brighter than ever and one of the best nights they had in a long time, according the boat staff. Without the recommendations of Carla and all the help she provided arranging tours and transportation, I'm not sure we would have enjoyed our trip as much. Iceland is so unique and such a wonderful place to visit - and we know that if we ever get back to this amazing country that we will most definitely stay with the Black Pearl again. Thank you Carla & staff for a great stay! A+++++ (Nate & Linnea)

  • Stayed: November 2013, travelled with friends
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4  Thank NateM5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, Manager at Black Pearl - Reykjavik Finest Apartments, responded to this reviewResponded 28 April 2014

Dear Nate,
Thank you for your extremely positive comments about your stay at the Black Pearl.
It is very important for us to know what our guests think of us and it is truly a pleasure to know that you really enjoyed so many aspects including the location, the decor and service.
We wish you all the best.
Kind Regards

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Reviewed 22 January 2014

We (x2 adults and x2 children ages 10 and 6) stayed at this wonderful hotel/apartment 29 Dec 13 to 2 Jan 14. We were looking for something special to accommodate our family and for our special trip to Iceland to celebrate our 25th wedding anniversary. Before we even arrived their excellent customer service started with contact emails asking if there was anything they could do before our arrival to just ask and ask we did, always receiving a prompt friendly reply. We stayed in a standard suite and it was just perfect. Lovely soft furnishings, quality fixtures and fittings. A high spec, very comfortable accommodation with everything you need. The girls loved the welcome pack and toiletries left on their beds upon arrival and every night with bed turn down - little chocs for all. At the end of our busy days out it was always a treat to pass through reception - always a welcoming smile and greeting to return to our cozy warm apartment with mood lighting and bed turn down. We appreciated the coffee machine - a luxury touch when away from home. The concierge service was brilliant. The Black Pearl is in a good quiet location on the harbour front, close to the Harpa building and many good restaurants and a very easy 10 minute stroll to the shopping area. Carla and Marco are a credit to the hospitality industry. They have the magic and run a top notch facility. They really do have the best formula for managing this hotel/apartment. All areas were clean, furnished to a high standard, facilities were everything you need - a home away from home. Breakfasts delivered to the room of a good quality, varied and generous portions. Lovely decorations in public and private ares for the festive season. Lots of suggestions and arrangements made for us for Golden Circle Tour, Northern Lights (we were blessed to see them on New Years Day evening), Blue Lagoon, airport transfers, restaurant recommendations and bookings - local knowledge for fireworks on New Years Eve. Never pushy, informative and helpful. Carla and Marco really were interested in ensuring our holiday was a success and our expectations met and did everything they could to make arrangements happen. Thank you to Carla and Marco for the lovely bottle of champagne and note left in our room recognising and celebrating our wedding anniversary - we felt quite special. We would definitely return and highly recommend to everyone to stay at the Black Pearl. We can't speak highly enough.

Stayed: December 2013, travelled with family
3  Thank Tania R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, Manager at Black Pearl - Reykjavik Finest Apartments, responded to this reviewResponded 28 April 2014

Dear Tania,
Thank you for your in-depth review of your stay at the Black Pearl.

It is extremely important for us to receive guests’ feedback and we thank you for taking the time to do so which helps us to evaluate our service and gauge customer satisfaction.

We were pleased that everything went well with your stay and you liked many aspects of our hotel.
We look forward to host you and your family in the near future.
Best wishes

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Reviewed 21 January 2014

The best hotel we've ever stayed. The trip was two couples and we stayed in two apartments. Carla and Marco took care of every detail, and do everything possible to please us. The apartment is new, with modern equipment and furniture. The cleanliness is impeccable.
They offer food delivery service, laundry, hairdresser, driver etc.

Great location, 2 minutes walk to the main downtown street and all the best restaurants.
Surely the best place to stay in Reykjavik, highly recommend it.

  • Stayed: August 2013, travelled with family
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1  Thank Gustavo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, Manager at Black Pearl - Reykjavik Finest Apartments, responded to this reviewResponded 28 April 2014

Dear Gustavo,
Thank you so much for your highly complimentary testimonial about your stay with us at The Black Pearl last year.
We are very pleased that you enjoyed your stay and the level of care and attention exceeded your expectations.
Looking forward to see you back soon.
Kind Regards

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Reviewed 14 January 2014

We stayed as a family with our children aged 6 and 8 over the new year in Reykjavik. Carla and Marco are really something special. We don't often come across people as organised, kind and generally perfect in every way as this couple. They manage the Black Pearl Apartments beyond any expectations and cater for every need. On our last day we were in a car crash in the mountains and we ended up staying an extra week whilst I was in hospital. The care, help and love we received at this time again was amazing, we didn't want to leave. The apartments are furnished to a very high standard with lovely beds,linen and pillows. There is an extensive entertainment system and the kitchens kitted out to an extremely high standard. The rooms were always cleaned promptly and fresh towels left. The interior is inviting and sophisticated,but not intimidating with the children. The wine list is wonderful along with the amazing breakfast bought to the room every morning should you require it. The ambience is warm, relaxed and luxurious, which is what you need at the end of a day of being battered by the Icelandic elements. I wouldn't think twice about booking again, and thoroughly recommend this wonderful treasure. Wishing Carla & Marco every continued success with The Black Pearl xx

Room Tip: We stayed in room 4 at the front and also the Penthouse. Both were perfect!
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  • Stayed: January 2014, travelled with family
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1  Thank KateSmiths0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, Manager at Black Pearl - Reykjavik Finest Apartments, responded to this reviewResponded 28 April 2014

Dear Kate,

We are so glad you had a wonderful stay at The Black Pearl and would like to thank you for sharing this with the Trip Advisor community.
Looking forward to see you back in the near future.
Best Wishes (From the whole team)

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Reviewed 8 January 2014

We are just back from 4 nights in Reykjavik, and the Black Pearl was the highlight of our trip. Carla and Marco are amazing, organising an incredible itinerary for us.The property is itself is fantastic, beautifully appointed with everything you need. We travelled with our 5 year old son, and he was made to feel special by the warm and friendly welcome. Carla organised a Northern Lights trip, horse-riding, dog sledding and a Gold Circle tour. These were all excellent.

Trip Adviser needs to increase its number of stars, because Black Pearl should have SIX!

Room Tip: 2 bed suite was great as it meant our son had his own room.
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  • Stayed: January 2014, travelled with family
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2  Thank JonnieSharp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, General Manager at Black Pearl - Reykjavik Finest Apartments, responded to this reviewResponded 22 February 2014

Dear Jonnie,
Thank you for your wonderful comments about your stay at the Black Pearl.

It’s truly a pleasure to know you enjoyed everything about our hotel. At he Black Pearl we pride ourselves on ensuring that our guests feel at home whilst they are with us.

We hope to have the pleasure of your stay with us again in the future.

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Reviewed 7 January 2014

Our experience here was beyond amazing. There was not one thing that was missing or if we wanted it, not immediately provided. The staff was indescribable. Any service or request was granted, with a smile and sheer willingness to please. The rooms were beyond belief, there was nothing at all that was lacking. I would not think about going elsewhere.

Room Tip: All of the rooms are exquisitely furnished with every conceivable (and inconceivable) convenience...
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  • Stayed: October 2013, travelled with family
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2  Thank rubydaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmmatias, General Manager at Black Pearl - Reykjavik Finest Apartments, responded to this reviewResponded 22 February 2014

Dear Rubin,

Thank you for writing in with praise for your stay with us at the Black Pearl. It is important for us to receive feedback and we are very grateful for your time and analysis.

We aim to provide an exciting experience for all our guests, ensuring their comfort whilst with us and a high standard of service, therefore helping to contribute to wonderful holiday memories.

Thanks again and best wishes.

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Additional Information about Black Pearl - Reykjavik Finest Apartments

Address: Tryggvagata, 18 / 18C, Reykjavik 101, Iceland
Phone Number:
Region: Iceland > Capital Region > Reykjavik > Miõborg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 54 Hotels in Reykjavik
Price Range: £273 - £469 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Black Pearl - Reykjavik Finest Apartments 4.5*
Number of rooms: 16
Official Description (provided by the hotel):
Hotel serviced apartments - Your home away from home in Iceland!Black Pearl Reykjavik boasts guest rooms with King sized premier bedding, luxury toiletries, fresh linen and fluffy white towels. The Deluxe Suites measures 115 square meters and the Standard Suites 75 square meters. All kitchens are fully equipped with cutlery, porcelain and glassware for 8 people, oven, microwave, dishwasher, toaster, kettle and Nespresso coffee maker (with a complete selection of complimentary coffee capsules).Situated in the most central area of downtown Reykjavik, we are within walking distance to landmarks, museums, shops and restaurants. Enjoy a perfect stay in the heart of Reykjavik with Black Pearl. ... more   less 
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