Location: I chose this property in light of the location just next to the Airport Express bus stop and in close proximity to restaurants, old Harbor, HARPA, art gallery and city hall. we stayed for Fri and Sat. two nights before heading on a 8-day tour. At night from 230am - 5am
rowdy people on the streets were jeering, yelling and fighting. Can't sleep at all. From 530am on it gets quiet again.
I complained to the staff about the noise, I was brushed off by the excuse hotel is in city center=(
didn't offer to change room, 2nd day upon return from day tour , front desk staff coldly answered hotel was full -- I doubted for I didn't see that many guests in and out.
I am not a light sleeper, but the rowdy noise for two nights is intolerable, esp we had to head out 7 am for the day tour.
Room: Our room is on the 3rd floor facing the side street, it was intolerably noisy, not from music , it was like fighting, two gangs charging at each other. Front desk staff do not care if guests deserve a quiet night rest during holiday.
Amenities are standard. clean and modern room. The twin bed is narrow.
No bottle water provided since they claim tap water is quality drinkable.
Service - Awful. and cold. After the first night, the second day late pm upon our return -- our beds were not made up, dirty towels were cleared away but NOT replaced with fresh towels. I called and went to front desk to complain. Staff was not surprised and not apologetic at all, she just passed me sets of clean towels instead. I have not seen hotel at this grade, at times, no staff manning the Front Desk.
We requested a dinner reservation at the Fish Market, but table was booked at Fish Company that we were not informed. Fortunately, Fish market Staff helped us to call to find out our table was at Fish Company.
Breakfast: 17Euro the breakfast spread is not that great. Very limited hot items.
The soft-boiled eggs are the best.
Teabag is of very low quality.
To conclude: this is my first stay with any Radisson. I supposed Radisson Blu is the lux line of Radisson, as an avid traveler, I have never been in such noisy 4* hotel.
There are many choices in Reykjavik, given the rate is high for Radisson Blu 1919, I still think I could have better and quiet choices in a central location.
I do not recommend this hotel.
- Official Description (provided by the hotel):
- Refurbished, classic building in the heart of Reykjavik offering accommodation in style and comfort. Hotel located next to main shopping street with restaurants and bars. Cultural attractions close by like the Parliament of Iceland, art galleries and museums. ... more less
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- Also Known As:
- Radisson Blu 1919 Hotel, Reykjavik Hotel
- Radisson Reykjavík
- Radisson Reykjavik
- Reykjavík Radisson