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“A Mixed Bag”

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Centerhotel Arnarhvoll
Ranked #27 of 54 Hotels in Reykjavik
Certificate of Excellence
Reviewed 27 July 2014

My first priority in choosing a hotel anywhere is to find a centrally located hotel in a quiet area. The Arnarhvoll was indeed quiet and had an excellent location with a harbor view. We were warmly welcomed when we arrived at 1:30 a.m., bleary-eyed (but the sun had only just set). The women at the front desk were always pleasant and helpful, most especially the night clerk, Ellen (?). The waitresses in the Sky Bar, where we had a light meal, were also delightful. However, the room was dark and extremely small, and I say this as someone who is accustomed to small rooms in European hotels. It was difficult to find space to put our luggage, which was only one carry on bag each. The water in the shower was barely lukewarm. Breakfast was a free for all, as everyone had to eat at the same time in order to make their tour pick up. When we did return late in the day after a long bus tour, our room had not been made up. It seems that we didn't make the maid's list because we had checked in the wee hours of that same day. The receptionist offered to come make up the room right then, as the cleaning staff had gone home, but I just asked for fresh towels and let it go. All in all, for the price, approximately $275/night, the value was simply not there.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Service
3  Thank Mickirish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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808 - 814 of 1,409 reviews

Reviewed 23 July 2014

We really enjoyed the spa and the staff. The women at the desk really worked hard to make sure we were taken care of. Breakfast was bountiful: lots of options for all tastes in the Sky Lounge with great views of the harbor, mountains, and Harpa though a little cramped at peak morning hours. Room was very clean, mod Scandinavian design leaving no space unused. Bathroom fixtures could use an upgrade but functioned fine. Plenty of hot water and water pressure like throughout geothermal Iceland! Spa includes Viking steam room, dry sauna, dumbbell rack, and still bath with showers and add-on bar service from front desk. Would come back: just got to save up as it is very high priced like all of Reykjavik in peak season.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank WUSTLmedievalist2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

Everything ok and nothing to complain about, but nothing fancy either.
Breakfast was sub-standard.
Internet was rather slow.
Conveniently located near downtown and yet quite area.
Limited service offering.

  • Stayed: June 2014, travelled on business
    • Value
    • Rooms
    • Service
1  Thank 14469Reisender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2014

We arrived on a late Friday night and our room was damaged by a leak SO...
we had to spend a night at a sister hotel --tiny and a bit noisy --we were afraid our Iceland trip would not be going well BUT due to the incredible help we got from the staff esp Aurelija and Hildur we ended up having a wonderful trip!! The made it very easy for us --made arrangements, made calls and reservations for us , showed us exactly how to get around , very very helpful and pleasant . Rooms are small - there are no grand suites or anything like that but it was modern , clean and stylish
and we had a fabulous view--It is well located . --We LOVED Iceland and would recommend the Arnarhvoll !
Julie Halston and Ralph Howard

Room Tip: Insist on a room with a view!
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank JulieRalph2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014

We were fortunate enough to get parked at the rear of the hotel only a few spaces available, lovely sized room we were on the 7th floor the room was boiling so we pulled our blinds down as the air con didn't seem to work. The receptionist never mentioned the spa or the facilties as we had asked for an upgraded room so was none the wiser there, the tv didn't work which we weren't bothered about but should still be able to get a picture at least.

The sky lounge was nice and a nice touch to get happy hour between 5-7 pm, we had an open sandwich each with salmon and shared a bowl of chips (you get quite a lot so don't need one each) the food was lovely and the waitresses were lovely also. The breakfast was very good here also.

The bathroom was another wet room and the room is not cleaned on the second day if you stay for more than one night so try not to get your towels wet.

Mini bar wasn't too extortionate, handy having a safe also nice sized room, beds (pushed together) were comfy, the doors can be a bit noisy closing but not too bad. Good location for hotel, opposite sea front oversall a nice stay, we got up at 3am to travel back and the shower took an eternity to warm up, ended up having a luke warm shower but hey ho but still enjoyed our stay.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Angela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

For me, it doesn't matter about the size of the hotel. What matters most is the way you were welcomed by the receptionist. True. first impressions are important and the first impressions here didn't start very well. We end up adjusting because we don't like to spoil our day and we are tired from traveling.

Yes, the hotel is located in a good spot because its near by to the places that you wanted to see. We stayed in a room facing the lake. It's good view but its not good when it comes to sleeping because -- ONE: The time, the sun strikes -- lights are coming in. TWO: You will be hearing all these cars passing by. THE WORST CASE SCENARIO: --- we missed the first FOOTBALL Match because their TV was not working that time, we called the hotel to check their cable, unfortunately, they told us that "they can't do anything about it." -- oh well, that went pretty.. yay!

Anyways, the room itself is clean. small but its alright. We also had our breakfast on the top floor and enjoyed the view of the lake, that morning.

Room Tip: I think, they should choose the room that is not facing the lake.
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank MLORNA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

We stayed at two hotels in Reykjavik, and this was the second. The room was smaller than the room at the other hotel and it was drab. I had seen pictures in reviews, and I had the feeling the room would be sort of funky and modern. It is meant to be modern, but the colours were bad. The days are already so grey in Iceland (even in summer) that having a dark room just made it all feel somber. There is also not much room to hang clothes or to put your luggage.
The bed was comfortable enough for me. The room had two twin beds pushed together. Unfortunately, when we checked in, there was someone's small, curly "private" hair on my pillow. This disgusted me, and I could never feel quite comfortable after that. It's bad enough to have other people's hairs on the sheets, or in the shower, but why on the pillow! EW!
The bathroom had the half shower door that I first encountered in Ireland. It is poor design and water gets all over the bathroom floor, no matter how careful you try to be. Still, the bathroom was adequate enough for getting things done. The soap was only a liquid pump soap, which I do not like using, so I was glad I had brought my own bar soap.
There is a small refrigerator/mini bar in the room. The mini bar is already so filled up with items that there isn't much room left if you want to put something in to keep it cold. There was also a kettle in the room for making tea.
It took us a while to realize the heating is in floor, and it took a while to warm up, but after a few hours the room got warm enough.
Breakfast was chaos. The breakfast room was overflowing, and there was hardly any room to get around or to sit and eat. People were all over the place, even sitting at the counter where the food was set up. They have a policy against taking breakfast to your room, so there's not much else you can do. For breakfast, they had some eggs, some meats, some bread, and a few pastry items. Since breakfast was so disorganized, we only grabbed a quick bite and got out of there as soon as we could.
The staff were average, not particularly friendly or unfriendly, just average. When we made our Flybus reservation at the desk, the clerk did not tell us our pick up time. Your hotel pick up time is actually much earlier than the Flybus scheduled time. Being unfamiliar with the Flybus, we nearly missed it. I think the staff should be more helpful in this situation. Luckily the Flybus people went out of their way to make up for the hotel's shortcoming and we made our bus.
The location is close to the harbor. We could see the harbor from our window. It is close to restaurants and a grocery store. Tour groups pick up from this hotel, and it is a short walk to the Grayline station if you are touring with them.

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank bluemoonsymphony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Centerhotel Arnarhvoll

Address: Ingolfsstraeti 1, Reykjavik 101, Iceland
Region: Iceland > Capital Region > Reykjavik > Miõborg
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Reykjavik
Price Range: £132 - £282 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Centerhotel Arnarhvoll 3.5*
Number of rooms: 104
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Also Known As:
Centerhotel Arnarhvoll Reykjavík
Centerhotel Arnarhvoll Hotel Reykjavík

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