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“Very comfortable and good value (for Iceland) but can improve..”

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Hilton Reykjavik Nordica
Ranked #17 of 54 Hotels in Reykjavik
Certificate of Excellence
Reviewed 16 June 2014

The hotel seems new, very comfortable but no food apart from a plastic prep-packed sandwich after 10. We could almost have waited for breakfast which starts service at 4am!
Better an end of corridor room as the people who get up at 4 (presumably for long day tours) like shouting in the corridors. Rooms at the front overlook the sea.
Breakfast is excellent, best I've had anywhere, great choice of everything. We had to go get a voucher though as we were shown to be without breakfast in their system so bring proof of what you have booked.
Lift floors were dirty but small point to an otherwise excellent stay.

Room Tip: Front facing, high floor, end of corridor.
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  • Stayed: June 2014, travelled as a couple
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Thank PaulinVence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,103 - 2,109 of 3,837 reviews

Reviewed 16 June 2014

Wonderful hotel a bit outside of the city center -- though it is not far by car and there are many buses throughout the day. This Hilton is very modern and clean with all the necessary amenities. The room was a great size and we enjoyed two-full beds and a large bathroom. Check-in and check-out were seamless and the staff was extremely accommodating. I wish there wasn't a charge for the gym or spa but otherwise the hotel was great. The restaurants inside are a bit expensive so we opted to eat in the city center.

  • Stayed: August 2013, travelled with friends
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Thank Kristin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014 via mobile

The Hilton is perfect if you are part of a tourist-group. Staff caters well for these people. Our experience as independent travellers is the opposite. We stayed three nights at the hotel. Second night we decided to eat at the hotel's well-reputed restaurant. We were met by a headwaiter who instead of politely greeting us, informed us that the food could take a while. We glanced around and saw a couple of groups totalling 20 people plus other couples and smaller groups. No big deal for an efficiently run kitchen. How wrong coild we be. Starter arrived 25 min later, main course 90 min. later. Vox boasts of serving gourmet-standard food, this was not to be this evening. Peas undercooked, fish bland and unseasoned. Having complained to headwaiter reduction on price

Stayed: June 2014, travelled with friends
1  Thank hhaave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trausti K, Sales Manager at Hilton Reykjavik Nordica, responded to this reviewResponded 16 June 2014

Dear, traveler

Thank you for your recent review of our hotel, Hilton Reykjavik Nordica.

First of all I would like to apologize for the lack of service quality you experienced at our restaurant. I will make sure to pass your complain along to our restaurant manager who will address this matter. In regards to this hotel only being efficient for tourist groups I will have to disagree with you as we accommodate a lot of individual travelers and we tailor make our services to meet those individual needs. I am very sorry to see that you experienced otherwise but I do hope that you will give us another chance as I am sure that you will experience our hotel in a much more positive way.

Best regards,
Trausti Þór Karlsson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2014 via mobile

Modern looking large rooms with 2 big beds. Good wifi working fast and available for several items. Large bathroom that could have some more light.
Good views over the mountains. Very good breakfast with plenty of choices from the healthy to the less so.
You can get a free pass to the busses in Reykjavik, which is really great as the hotel is a bit off downtown. This is good because it's quiet, but you do need to walk for 20 - 25 minutes to get to the centre.
Very friendly and helpful staff everywhere.
Bring eye masks and use them when you go to sleep, otherwise you might have some trouble with the light in the room. Their dark curtains are not good enough to beat the midnight sun.
Most people staying are American tourists, and they come by the bus load, so things can get a bit hectic at breakfast time.
I would definitely go back there.

Stayed: June 2014, travelled as a couple
1  Thank pjm_pt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trausti K, Sales Manager at Hilton Reykjavik Nordica, responded to this reviewResponded 16 June 2014

Dear, traveler

Thank you for your recent review of our hotel, Hilton Reykjavik Nordica.

I am pleased to see that you had a good experience at Hilton Reykjavik Nordica. I agree, beating the midnight sun can be quite tricky but our curtains usually do the trick for our guests. But bringing some eye masks probably won’t hurt. I am also pleased to see that you enjoyed your breakfast buffet and if you stay with us again in the near future I advise you to try out our lunch and/or brunch buffet – truly delicious.

Best regards,
Trausti Þór Karlsson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2014

We stayed here for one night and thought it was excellent. All staff were incredibly helpful. Room was clean and modern and the hotel entrance hall and bar, spacious and with a cool design. There was a happy hour between 5pm and 7pm and all drinks were half price. We thought the hotel would be a long way from town but it was only a 15 minute walk and we quite enjoyed the opportunity to get some air before and after dinner! The bathrooms are small but adequate. We were a bit disappointed that we had to pay to use the spa but the biggest geothermal pool in Iceland is a 5 minute walk away so we went there instead (on the recommendation of Reception). Would definitely recommend this hotel. Wish we had another night here!

Room Tip: Ask for a room on the front side of the hotel for beautiful views of the water and mountains.
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
1  Thank Charlie_BBP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

This hotel would have got 5/5 out apart from the fact that I could not sleep due to the room being so light ALL night as the sun doesn't set. The excuse I got was "this is how it is in Nordics". That might be all very well as and Icelandic. I like a dark room to sleep. . Service was great otherwise. Young chap Anton at reception was a delight as a trainee I thought he was better than a lot of front desk staff. Breakfast ladies were great. Food was ok at breakfast however for the price you pay I would have expected freshly squeezed orange juice. Shame on the room. Otherwise 5/5. Hotel be great at winter. Avoid in summer.

Stayed: June 2014, travelled with friends
3  Thank AUSTLON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

We ended up at this hotel for one night due to an unexpected 24 hour stay in Reykjavik after a problem with our Iceland Air flight. Iceland Air booked us at this hotel as compensation for the flight delya. We had a 2 week trip to Iceland a few years ago so we have lots of experience with hotels in Iceland. The Hilton is a nice hotel - clean rooms, relatively good location, friendly check in staff. In our previous (planned) trip to Reykjavik we stayed in the Radisson Blue which is in the middle of downtown. The Hilton is a 15 minute walk to downtown or a 5 minute bus ride. It's a very nice hotel. Our only word of caution for travelers is that this hotel caters to large groups - 30+ people from what we saw. There seem to be few individual travelers and the hotel restaurant is geared to getting the maximum people in and out. With the exception of one waiter, the restaurant staff were rude and seemed to only care about the schedules of the large groups. Since we had hotel and meal vouchers from Iceland Air we ended up eating at the hotel but if you in Reykjavik as a couple you could easily take the bus to the downtown restaurants. So, a good hotel but if you want to avoid large groups you should consider staying elsewhere. I can't comment on pricing since we had a voucher for our stay.

Stayed: June 2014, travelled as a couple
Thank Sharon-Stephen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Reykjavik Nordica

Address: Sudurlandsbraut 2, Reykjavik 108, Iceland
Phone Number:
Region: Iceland > Capital Region > Reykjavik
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Reykjavik
#3 Family Hotel in Reykjavik
#4 Spa Hotel in Reykjavik
#7 Romantic Hotel in Reykjavik
#11 Luxury Hotel in Reykjavik
Price Range: £124 - £311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Reykjavik Nordica 4*
Number of rooms: 284
Reservation Options:
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Also Known As:
Hilton Reykjavik Nordica Hotel
Hilton International Reykjavík
Hilton Hotel Reykjavik Nordica
Reykjavík Hilton

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