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Novotel Swan Valley Vines Golf Course
Review Highlights
Reasonable

Service here is fantastic, food great and reasonably priced. Both girls laughed at me making my... read more

Reviewed 2 weeks ago
Got2try
,
Sydney, Australia
via mobile
High profile golf course

We played here in 2008 and went back for another crack at the course. Played Ellenbrook and enjoyed... read more

Reviewed 19 September 2018
Razzle79
,
Adelaide, Australia
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Reviewed 17 August 2017

We stayed over for a night in August and was very pleased with our room. It overlooked the driving range and my kids were delighted to see wild kangaroos hoping around. Front desk staff were pleasant and helpful. The only disappointing factor was the quality of the breakfast spread. Coffee was great but the other food tasted bland.

Date of experience: August 2017
Thank Ann_Liu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charity C, Guest Relations Manager at Novotel Swan Valley Vines Golf Course, responded to this reviewResponded 23 August 2017

Dear Guest,

Thank you very much for taking time to provide us with feedback regarding your recent stay at the resort. We are pleased to know that your overall stay was enjoyable. Our sincere and humble apologies regarding the breakfast quality.

Please rest assured, measures to address your concerns are in place. I have shared your feedback with our food & beverage management, who are following up on the matter, to ensure there is improvement in quality of meals served.

Kind Regards,
Charity C.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2017

We had a two bedroom apartment with two bathrooms and a self contained kitchen
A sitting area downstairs near the bedrooms, and upstairs a large balcony
overlooking the lush green grounds. A very spacious and relaxing place to be staying in.

Date of experience: August 2017
Thank Irene T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charity C, Guest Relations Manager at Novotel Swan Valley Vines Golf Course, responded to this reviewResponded 23 August 2017

Dear Guest,

Thank you very much for taking time to share about your recent stay with us. We are delighted to know that we met your expectations and your stay was pleasant. I will definitely share your kind comments with our team.

Kind Regards,

Charity C.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2017 via mobile

The rooms are very clean with everything you may need, the view from balcony is great, only 40 minutes from Perth, by car.
Ammenities are all you could need and there is virtually not a sound apart from the wildlife and the occasional car.
We stayed in the Accor section.

Date of experience: June 2017
Thank Terryj1944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charity C, Guest Relations Manager at Novotel Swan Valley Vines Golf Course, responded to this reviewResponded 17 July 2017

Dear Guest,

Thank you very much for taking time to write a review about your recent stay with us. We are delighted to know that you had an enjoyable stay. We look forward to welcoming you back again soon.

Kind Regards,

Charity C.

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Reviewed 4 June 2017

Friendly and efficient staff at check in. Rooms appear to have been recently refurbished and were modern, clean well lit, spacious and ours had a nice outlook over the gardens.

If you happen to get a room at the rear of the property it is a 3 to 4 minute drive to the back car park and when we left, the car parks were full and cars were parked on the verge.

The breakfast buffet was huge and well presented. Your eggs can be cooked the way you want them and you can make your own coffee or have a barrista make
one for you.

Date of experience: April 2017
Thank PeterJT46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charity C, Guest Relations Manager at Novotel Swan Valley Vines Golf Course, responded to this reviewResponded 7 June 2017

Dear Guest,

Thank you very much for sharing about your recent stay with us. We are delighted to know that you liked the refurbished room and meals. We cannot wait to welcome you back again for another memorable stay.

Kind Regards,

Charity C.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2017

The Lakes and Ellenbrook are both fabulous 18 hole courses - very well laid out and challenging for the low handicappers. Staff are fantasticly helpful. Great food and location. Plenty of Roos and wildlife generally. We will most definitely return.

Date of experience: May 2017
Thank TTWO1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charity C, Guest Relations Manager at Novotel Swan Valley Vines Golf Course, responded to this reviewResponded 6 June 2017

Dear Guest,

Thank you very much for sharing about your recent golfing experience at the resort. We are delighted to know that we met your expectations. We hope you will be back again soon for another round.

Kind Regards,

Charity C.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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